Amazing place. Won after my first deposit and the cash out was even sooner than they suggested it might be on their site. Became one of my favorite casinos over night. Referred a few people already. T... Toon meer
Bedrijf heeft geantwoord
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Amazing place. Won after my first deposit and the cash out was even sooner than they suggested it might be on their site. Became one of my favorite casinos over night. Referred a few people already. T... Toon meer
Bedrijf heeft geantwoord
Have won a good amount off my first deposit ever to the site, the only problem is there has been an issue with my verification. Currently been on hold with support for roughly 2-3 hours without an a... Toon meer
The only reason I'm stuck at 3 stars right now is redemption time for a larger amount (48hrs, still not approved) and the fact I've now not heard anything back from Help Chat in almost 24hrs. The g... Toon meer
I’d give more stars, but with the uncertainty that my problem will be resolved I have to go with 3 out of 5. Good game variety, decent hit rate, smooth gameplay. Now for the down side. I accidental... Toon meer
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I LOVE playing at CoinsBack Casino! By far the BEST! I've had nothing but good experiences since I signed up and My Redeem Process is going good so far, its still processing and waiting to see the time frame, if you haven't signed up yet I recommend you do so ASAP!
I got my deposit. 4 stars because I feel like there are way faster ways to do this.
They now tried to deny my redemption. I’ve got $9000 I’ve been waiting on since Saturday. They denied it tonight- having me verify AGAIN. Facial recognition and my account info. This is the worst redemption time. I will update my rating as they make this right
Great deals great games easy sign up easy verification when I redeemed only thing left let’s see how long to get my money but right now they knocking it out the park
JUST WASTED 70 DOLLARS ON THIS SITE, RETURN TO PLAYER IS AWFUL A GREAT SITE IF YOU LIKE TO LOSE.
WARNING AVOID IF YOU LIKE TO WIN.
This casino is amazing their coinback claim is legit. I had over $7 in coin back just from spinning for like 30 mins. Got a feeling this is about to be the top dog in the market now.
fun platform could use random bonuses but all that aside I'm impressed
I tried to verify my account with valid documentation, when their verification software wouldn’t work for me I asked customer support for assistance. Instead of any kind of assistance they decided to take my money I spent on the welcome offer and permanently close my account. A joke of a company that wouldn’t even give me the chance to enjoy the site for no reason at all.
Still fighting with them about refferal bonuses all they do is give u ai generated response in the support chat
Love the platform. 10 stars as far as that goes. My only complaint is the redemption time. It takes all of 3 seconds to add money to the site, I’d spend more if I didn’t have to wait so long for winnings.
Just another scammy sweepstakes site. They advertise giving 50% back....lol! Not true at all. I may have gotten 50% of 1% of what I spent and played through. It's all the same when you just take take take. Very very low RTP
Great site great customer service people fast response great games!
To request a permanent account closure, and include: your account email (the one on the account) and a clear request for "account closure."[1]
Just a quick note: account closure is permanent and cannot be reversed once applied.
Is there anything else I can help you with?
Angie
CoinsBack Casino
This answer was composed by Angie, CoinsBack Casino's AI
They do not care about you! Website is a joke!
Great choice of games, and redemption is pretty fast! It has been my choice, and will continue to be my choice from here on out!
Update - Currently lowering my rating. I was notified that my redemption was cancelled and that I cancelled it. A hour after submitting my redemption, I took a 7-day break. I am currently unable to access my account at all. Therefore, no way I could have cancelled my redemption.
This seems to be a going trend looking at other reviews. The lack of response from customer service is frustrating. Will update my review after/if I receive my redemption.
Currently waiting on a 10,000sc redemption that was placed on a Saturday. I understand their processing times are on business days, so I will have to wait. If they do process and pay out in a reasonable amount of time, I will be for sure changing this to a 5 star.
Only thing is I wish there was a easy way to contact support during the time you take a break for. I put in a seven day break after I put my redemption in, and have some other questions with no way I have found to contact support. Might be because of me, so I'm not really holding it against the site.
Just another sweeps casino that doesn’t pay out unless you offload thousands into it I put in like $300 and my highest hit was $37 .. would not recommend!
Fast redemption although craps was available for a bit from iconic21 and then it got taken away so I don't play anymore waiting for it to come back.
The only reason I'm stuck at 3 stars right now is redemption time for a larger amount (48hrs, still not approved) and the fact I've now not heard anything back from Help Chat in almost 24hrs.
The games are hot, the features are great, but redemption time and customer service execution isn't quite there yet. I will update my review as things progress
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