Colins Sash Windows Reviews 

Fantastic service and product by Colin sash windows , dealt mainly with Elena who was amazing she answered my many queries quickly and efficiently, I had a problem with the utility door hinges(no fault of CSW) which she replaced and shipped to me within 1 day which really helped me out due to security a concern at the property, I thoroughly recommend this company to anyone thinking of using them .

Alan

Superb product, unbeaten on price, great customer service and immaculate installation by friendly diligent team.

Doors looks great.
Good communication, responsive and helpful.
Paul was amazing with his response and availability; very helpful.
We had few issues, but Paul dealt with all. Paul’s advice is so to the point and good knowledge and understanding of details and how to fix any problem. Thank you Paul and Colin,

Great service from start to finish. Doors and windows looks great, good quality and good finish. We had a small issue with fitting them but Paul there engineer fixed every detail until they were all perfect.

Very happy with the windows and doors but particularly Paul’s attention to detail.

Sash windows are stunning I have an Edwardian home that has had nothing done in so long got the windows from Colin’s the quality is amazing
Also the service from Elena was truly outstanding great customer service great product and it worth waiting for the best
Lisa kania
Airdrie Scotland
Ps delivery man was brilliant took them to my front porch and had men on hand to lift inn thank thank

I would like to thank Colins windows for arranging to rectify an issue, which I was responsible for.
I contacted Paul, at customer service.
Paul delt with the matter personally and he managed to arrange the remanufacture of glazing within 24 hours.
Urien Roberts.

Excellent quality 2 x French Doors in aluminium black

Fitted brilliantly by Paul who was great at getting it done professionally and in a timely manner

Very happy

Lorraine

Exceptional quality windows, we went with run through sash horns and they really set these windows apart.
The attention to detail is great and the fine astragal bars replicate the original timber windows very closely.
Would thoroughly recommend.
Decent honest company to deal with and delivered on time.

I purchased 3 sash so far. I am very happy with the quality and will buy more in future. I just wish the office communicates a bit better and gives a bit more details about the windows they sell and all the options.

Customer service has been truly good when I needed help. Thanks the remote engineer who helped me to understand the new system of springs.

Great contact, great prices, fantastic quality! Everything as should be :) I'm very happy. Thanks

I am a seasoned property developer and one of my builders has recommended this company for our major 18 windows project several years ago. I have to say that it's been an ultimate blessing that he has, because I never knew you can have these amazing windows, the ones that look so well, and made to such a quality standard at Colin's prices. It's extremely good value and very good quality build. These windows really look and feel and are made like windows that cost 3 times as much.
I have been using this company ever since and I have to credit the girls at the office, who always reply quickly, they always answer the phone, and they are just so in tune with the 21st century and client needs that I can't really recommend them enough. A rare find.
They have gone an extra mile for me over and over again and it's safe to say that I will never look elsewhere. Keep up the good work guys, you've got a great business sense, and a product and the fortune will follow you.

Having recently purchased 12 sash windows and 4 sets of french doors, we cannot recommend Colin's Sash Windows highly enough. Ordering online was at first a bit daunting. But the staff have been excellent in answering any questions we have had for them in a prompt and professional manner. Delivery of our windows was also on time, without a hitch. And the after service from Paul has been second to none. We love the way the sash windows have enhanced our house and we would highly recommend this company to all our family and friends.

The aftercare for customers from Colin's sash windows was something that I just had to comment on. Especially to Paul in the handling of an issue that initially had him scratching his head. His intimate knowledge and experience in every aspect of the products supplied enabled him to diagnose and rectify an issue that was essentially the fault of the builder installing the Heritage doors in my property. Although due to the geographical distance it was not possible for Paul to attend and rectify that issue himself, his support outside of working hours was testament to his professional acumen. Would highly recommend this company.

Paul was absolutely amazing. He fixed a very badly fitted window from another company and it was no problem to sort out the issue, he explained what the problems were and refitted the window. I would highly recommend Paul and the team.

What a fantastic company. I was nervous about using them, as I couldn't believe the price. However, now my doors have been installed, I can report this company is as good as it seems. Super quality product - our builder couldn't believe the price-and the team at Colin's are fantastically helpful. I don't normally review but I really want to spread the word about this excellent company.

A big, big thank you to Paul Taylor at Colin's Sash Windows. One of our sash windows' springs had gone. We got sent replacement springs free of charge and had Paul guide me through every step of the repair process, even getting my wife involved to act the hero at the end! Very patient and dealt outside of normal working hours using video calls to deal hands on. Very quick email responses too. Many thanks again. 👍👍

I’m not one for usually leaving reviews, but thought it was important to acknowledge the lengths the guys at Colin sash windows go to resolve problems.

First and foremost, I want to thank Colin as he sets the tone for the rest of the team to follow, and it shows. They are indeed a company that cares.

Having raised a concern with the company Colin put one of his best guys on the job for me - Paul - who called me outwith business hours and personally assured me that my custom matters and has since put the wheels in motion to resolve issues that were effectively my fault.

Indeed a heartfelt and truly empathetic service - unheard of in a world of faceless transitions - once again, thank you, I am genuinely grateful.

Excellent Service. Reasonably priced. Good quality. Really helpful local company. Would definitely highly recommend.

We would like to say a massive thanks to Paul for sorting out our new door.We had them custom made and we are now loving the view. After initial misunderstanding it all got nicely sorted. Paul really did go out of his way and finished everything in the end.