COLLAR AND CUFFS LONDON Reviews 

I cannot recommend this company highly enough. They offer high quality products backed up by first-class, attentive customer service.

I saw the product for the first time on Amazon. When I examined the product, I noticed that it is of higher quality than other umbrellas. The design is quite beautiful

Very good quality, resistant and strong. Excellent customer service.

Extremely prompt and professional service. Refreshingly customer focussed.

I lost the sleeve for my umbrella and Sayed from the customer service team was very quick to respond and arrange a complimentary replacement to be sent directly to my home. Exceptional service and a really good product!

Absolutely 5 stars for this wonderful company.
I purchased a beautiful green umbrella from them through Amazon last year and unfortunately this year I had a problem with it.
As it’s on the pricier end of the spectrum for what I would usually spend, I thought I would approach the company directly.
Wayne who emailed me was quick to respond and did everything in his power to help me with my problem.
Everything was sorted out in less than a day and I am very happy with the customer service I received and my lovely umbrella will keep me dry again.
Thank you Wayne.

What a great brolly!

Super design, it’s looks absolutely fantastic. Large enough for two, so keeps me and my large rucksack covered during the worst of British weather. All from a British company too. Stellar work from Collar & Cuffs!

Good quality value for money umbrella purchased. Unfortunately I lost the cover early on and after contacting the company, they sent me a replacement complimentary.
Excellent customer service

Everything from the look and quality of the umbrella to the customer support given a small issue was phenomenal. Special shout out to Wayne on the customer support team who is an absolute rockstar. Somebody give that man a raise.

Outstanding customer service, went above and beyond to resolve my issue swiftly. Thanks in particular to Wayne for his courtesy and professionalism. Would highly recommend this company. Excellent

Excellent customer experience, they are very attentive to your needs. Special thanks to Wayne for his kindness and professionalism in resolving my issue.

Excellent umbrella. The umbrella is strong, durable, of great quality and very stylish! I am very satisfied with my purchase and I totally recommend it! Probably the best umbrella I have ever used.

Not only a great product design the umbrella I purchased both opens AND closes automatically- especially nice as we are dodging the raindrops. It is indeed rare that a company takes a sincere interest in customer satisfaction and service. It's like a part of the company is along with you as you are staying dry! Personal experience from Knoxville TN USA. Cheers.

Great customer service from Wayne, really helpful and quick to respond and help with my queries.

Amazing company had a slight issue with an umbrella I bought, Wayne did a great job putting the problem right with attentive professionalism, will definitely use again, can’t recommend enough

Had a problem with umbrella which was out of warranty customer service was brilliant and fixed problem.

Amazing product, and even more amazing customer service. Purchased a huge storm-proof umbrella recently and had occasion to use it in a huge storm. It was AMAZING! Really stood up to 50+ mph winds and biblical rain. Thanks Collar and Cuffs

I gave Collar and Cuffs the 5 star rating as their customer care was second to none. The colleague dealt promptly, efficiently and with kindness to my problem. To be honest I wasn't expecting such a fantastic response. Well done Collar and Cuffs . Will certainly recommend you to friends and family x

I had an issue with my C&C 12 rib compact umbrella. I contacted Customer Services and Wayne promptly replied. In fact, he managed to resolve my issue that very same day! Wayne was keen to help and did so in a professional and friendly manner. He is a credit to C&C! I hope the company looks after their staff as well as Wayne looked after me. Without any doubt a fve star service that many other retailers should learn from. Thank you!

The products are elegant and of amazing quality. Their customer service representative Wayne was very knowledgeable and was able to answer all of my questions almost immediately. I have and will continue to recommend them to anyone who will listen!