Colmi Reviews 

No refund package received they say they cant find my order after I have emailed 5 times with order number so left with a item I cant use

Very disappointed experience. I returned my item for a refund as instructed, but I still haven't received my money back. Ive tried contacting the company multiple times, but my emails are bouncing back and their site is no longer working.

The lack of communication and failure to process my refund is extremely frustrating. I would not recommend this company!

Looks nice! Tracker is not accurate. Have contacted COLMI for refund and communication has not been great! Would not recommend.

I didn’t receive my order and I have attempted to contact company several times. No reply! Happy enough to take my money though. Nightmare!

I never received the item! No dispatch email or anything. They have now been sending emails to rate the product as if it’s arrived.

I believe you dispatched the unit ASAP, but you were badly let down by EVRI who did not update any information re the delivery date.

Never received my ring tried to get in contact to no avail. Awful service, avoid. In dispute with the bank trying to get a refund but not having much luck so far. Shame I can't give zero stars

Avoid!!!
My order never arrived.
I think it is scam.
Hello colmi email couldn't be delivered as email address is blocked. Phone line is always busy, no way to leave the message.
I've reported that to my bank, hoping to get my money back.

Ordered on the 9th June. It stated it was dispatched on the 14th June. Spoke in the chat to see how long it was going to take to be delivered and got told it would take 2-8 working days. It is now the 27th June and I still have not received my order. At this point I just want a refund but can’t get through to anyone to get this sorted. Do not waste your time. This was meant to be a birthday present. The communication has been very unhelpful and good luck trying to get anyone to respond.

Never arrived.
No response to emails or forms completed on the website.
No tracking info.
Extremely disappointed, this was a birthday gift.
If someone from the team could contact me asap please.

The order has taken much longer than the estimated delivery time stated on the website. I contacted customer support, but they were unable to locate my order. I also tried reaching out through the other email address provided on the website, but all my messages keep bouncing back.
To date, I still haven't received any updates regarding my order or its status. The lack of communication and support has been extremely disappointing. Based on my experience, I would definitely not recommend buying from this company.

My order has still not arrived. It was ordered three weeks ago. I have sent two emails to the company and have received no reply.

I didn't receive the item. No one is answering my inquiry regarding tracking details of my order.

Impossible to speak to a person if needing a return or exchange. Wasted my money.

Still not received my order, been close to 2 weeks since my order, been 1 week since I was told it had been dispatched to Royal Mail and tracking not changed, Royal Mail has not got my order as I contacted them and also I work for them, have contacted colmi via phone, no answer, contacted via message service, no reply, contacted via social media, again no reply, impossible to contact, poor customer service, actually none at all

Very poor customer service- been waiting 3 weeks for a reply as to how to return for refund, numerous emails unanswered and the only phone number is a mobile that does not connect or goes unanswered- very disappointing and frustrating as want my money back but getting nowhere with Colmi as they are totally ignoring me

Don’t bother wasting your money and time. I ordered a colmi ring from the official website on March 28th I received my ring at the beginning of May. I was messaging the chat quite often and would rarely get a response. I wanted to exchange the ring because it was too big. However since it’s taking so long I decided to ask for a refund (which I’m still chasing the chat for). The customer service is so poor. They won’t even offer compensation for the inconvenience caused. It clearly stated at the time on their website it takes more or less a week to receive your order mine took over a month without communication.