ColtmcrReviews 

The customer service at this place is awful. It started off ok when I wanted to exchange an item but then the customer service team would just stop emailing me back, it happened 2 or 3 times where we would decide on exchanged items and they would just stop contacting me and do absolutely nothing. It felt as if they were just trying to wait me out so as to keep my money and the returned trousers (which were terrible quality). Finally after 4 or so months of constant emails on my part they refunded me the money for my initial purchase. This is the bare minimum they could have done, they didn’t offer apology or compensation or anything. Absolutely terrible way to treat your customers for an overpriced brand. Avoid!!

Shirt fit perfectly and was amazing quality. Belt was amazing quality and is now my new favourite accessory. Colt is one of the best up and coming brands right now🔥🔥🔥

Had a very good experience communicating with the guys at colt especially Harry himself. Gave me all the info i needed and did a great job at organising my order to be shipped as efficiently as possible. Awseome guys and awseome products. Will be ordering again in the future.

really good quality and delivery was fast

Easy to track and high quality clothes. Buzzing with it and will be buying again

Great work, Quality, Prices

Really very good quality & great customer service. I had a great experience of purchasing by this store and will also buys in future & refer to my friends also. I am very impressed with quality of their t shirts

great stuff, good quality bits

The quality of the jacket is horrendous- the zip doesn't line up and the fabric has threads and pulls all over it. The item was expected to ship within 1-2 weeks, however took almost 4 weeks to arrive, and the customer service was very rude when we questioned the delay. I would never shop with this company again, and encourage everyone to actively avoid supporting them.

DO NOT BUY

I never received my order , reached out multiple times. And instead of sorting out the issue they blocked me, 180 down the drain

Do not recommend ordering there under any circumstance. Although the products the have look cool, the customer service is horrid. Have been waiting 3 months now for a bag and it never arrived. And the help they provided? None

lovely quality

Great UK brand, I have a jacket from them and the quality is so good, I also get compliments every time I wear it.

love my jacket! Delivery updates, came packaged well too :)

High quality belt, beautiful material and pattern. 100% recommend

lovely pair of jeans with great quality denim. fit like a dream and were delivered very quickly. great brand!!

I wouldn’t even give this brand 1 out of 5 to be honest, I’ve contacted them about the poor quality of their t-shirt that I was sold, the print completely peeled off after a wash. No response, I posted a comment under their instagram post asking them to address me and the quality issue. They chose to delete my first comment and then hide my 2nd comment, like cowards. Awful, cheap brand.

I ordered a Jacket from their website at the start of August. I also paid for the fastest shipping they have. I was then given a tracking number that didn't work. I had heard nothing for a week and tried to email them, but I received no response. I again waited until I posted on here. It is the start of October.

After I had posted a review, I finally got a tracking number that worked. My jacket was at my house within 3 days. It is a shame I had to write this to get my jacket.

Bought 2 belts for £40 each in size Large. When recieved they were lovely and were great quality. The issue came when I attempted to try them on, they were small dispite following their size chart. When I measured the belt it appeared to be shorter than the size chart said it would fit. I decided to email Colt and try to exchange them for an XL which on thd website was still In stock. I've now had numerous correspondence with the company, none of which has rectified the issue and the last appearing as if customer service would contact Fulfillment Team and ive not heard back from them. Honestly its really a let down as I would've loved to have worn the belt at my graduation, for everyday use and my sister's upcoming wedding however I doubt they will come by then. Its even more disappointing since they are from Manchester like me and dispite being a local brand with great products, the service is lacking majorly. The original order was on 16th July 2025

It’s actually shocking how little this brand cares about customer service — how can you advertise one thing, & send a customer something completely different, & then charge them over £5 for a return?

The wallet looks nothing like the picture, & they’re trying to make the most amount of money possible selling the cheapest thing.

& it’s even crazier that they’re getting away with charging £4.95 shipping for a letter. A literal letter that is £2.70 on the Royal Mail website. It’s really sad how low these so called ‘Streetwear’ brands go, never putting my trust in them again.