Complete Building Control Ltd Reviews 

Awful company! An email sent with a standard, we will contact you within 10 working days, which still hasn't happened. 3 phone calls, each with a promise of a call back, the last one saying it would definitely be that day. And still 6 days later, absolutely nothing! Useless!!

Stick with the councils building control, I called there, was put straight through to an inspector.

I work with Jake from Complete building control. He was a breath of fresh air! He made the process extremely simple and was proactive in terms of offering help and solutions. He was exceptional. I would highly recommend his services.

I found Complete building control great and would highly recommend. They never missed an appointment date and always gave feedback, if anything needed changing or wasn’t quite right. They helped me from start to finish and signed off quickly and efficiently at the end.

A very quick response from appointment to inspections. Always easy to contact and dealt with all matters quickly

Smooth process from start to finish ,hassle free.

We’ve been using Complete Building Control regularly since 2017 & have always been happy with the service.
John Williams is our regular inspector and has great knowledge, always answers calls/emails & is easy to arrange appointments with.
Highly recommend

I was extremely doubtful, whwn read the reviews, but my husband had paid them already. Had no issues at all. Special thanks to Ed, because I was present on the final inspection - punctual, explaining everything in detail - exactly the opposite of my expectations. Thank you, ED!

Complete building control has been excellent with all aspects from the start to the end, very pleased with them with a special mention for Dan Powell, superb.

Professional & knowledgeable team.
I have a very good experience with C B C ldt.
Always the right advice on the right time. A special thanks to Mr Jake O’Neill and Raj Landa.
Strongly recommend.

I have used Complete Building Control for the last 6 years and have always had a top service. Will recommend.

We use the company on all our projects , very professional service , having used the local authority inspector for many years and a below average service using complete building control is so much easier , as every stage is photographed and documented so even if you have another inspector they know what has been previously inspected , Elle Keegan is our go too inspector and is always on hand to answer any queries we have , especially with the new regulations she is very professional and has a very good knowledge of the regs and happy to help with enquires the whole process is so much easier , overall a first class service

I have been using complete building control for 6+ years and have always experienced outstanding service.
Ellee who has covered most of our jobs around Solihull has impeccable knowledge of construction, keeping us updated with new regulations while always working passionately to make sure ourselves and the home owner get the best experience and service.
Ellee never fails to answer any of our questions and always has a quick response to site inspections, on most occasions early morning visits so we are not waiting around wasting time that can become costly.
Excellent…

We have used Complete Building Control for the last 8 years and have always had a pro-active and a quick response from them. They are always willing to help with problems on site.

The practice normally uses Complete Building Control.

Richard Elliott Architects

We have be using complete building control for a couple of years now and find the inspector Joah to be very competent and help full, he gives a first class service and is a real asset to your company

We use Complete building control site services to check our work conforms to building regulations and get the necessary sign off certification when we have finished.

They are a very efficient service, with good turnarounds from initial contact to booking inspections.

I recommend them highly.

Great service! Always easy to contact via email or phone. Good service throughout. I would use Complete Building Control again.

Complete Building Control provided an excellent service to our clients in Netherwood Rd London W14 on a realively complicated project. Both Nathan and Paul O'Connell visited, engaged with both us and the end client in an extremely professional manner. We are now engaging Complete Building Control on a new project. Rupert Robertson, Red Box Ltd, London, SW6 3PA.

The following is my opinion based on my experiences with CICAIR, my private building surveyor and my cowboy builders:

In 2014 my building surveyors, Complete Building Control, which was referred by and working in the hands of my cowboy builders carried out a survey (which involved quickly glancing out of my bathroom window and saying "It's okay"). I paid them £700.

One month later the roof had a big leakage everywhere.

I got a visual report from a builder which stated that there was many defects in the roof, such as:
1. incorrect slope on the roof;
2. felt not secured correctly to chipboard and not joined together causing water to seep through building; and
3. no lead flashing at the junction between the roof and the existing house wall despite this being a requirement in the architects proposed plan.

These defects would be clearly visible to any qualified surveyor, as they were visible to the builder which spotted them.

However, Complete Building Control did not spot any of these visible defects.

I took the cowboy builder to Court and won, the judge accepted the report confirming the existence of the three visible defects.

I advised Complete Building Control that I would make a complaint if they did not refund me as they failed to spot the defects and I suspected that they were taking bribes from my builder to approve the works. The Director, Bhinder Singh Bassi stated that he is not concerned if I make a complaint to CICAIR "because we have extensive dealings with CICAIR"

I asked them to clarify what they meant by "extensive dealings with CICIAR". Mr Clive Parker from CBC stated that "I can confirm to you that Mr Bassi sits on several of the CICAIR Ltd panels."

Therefore, the private surveyors I am complaining about for failing to spot defects and taking bribes from my builders, are directly working for CICAIR.

I sent my complaint to CICAIR, stating that the existence of the three visible defects in the roof was confirmed by the English Court judgement as the Court had awarded my costs to repair these defects. My surveyors had failed to identify any of these defects which is a clear breach of CICAIR's rules which state that surveyors must carry out spot checks checks with reasonable skill and care.

CICAIR ignored the entirety of my complaint relating to the surveyor failing to identify the visual defects, and my Court case I cited which confirmed the existence of the three defects. They did not even comment on that part of my complaint to them.

They ignored the majority of my complaint and only commented on the more trivial aspects of my complaint.

I now understand what Mr Bhinder Bassi meant when he said he was not concerned about my complaint as he had extensive dealings with CICAIR.

Conclusion from my experience:

If you have been scammed by a private surveyor, next time use a qualified and more law abiding surveyor from your local Council. Not an unregulated private surveyor which takes bribes from your builder, and whose bosses directly work for CICAIR.

Private building surveyors are a triangle of corruption and bribery between cowboy builders, surveyors and CICAIR, with no oversight from a real impartial regulator.

Rude, and the person who came thought he’s some sort of police inspector. Fish cake with no respect.

Thorough and responsive from start to finish. We run a garden rooms business, Gardencustoms.com and a particular project we undertook had a requirement to be building regs compliant. Complete Building Control are really easy to work with and we had all the stage sign offs done on schedule with no delays. Will definitely use them again.