Better looking for alternatives
Unfortunately, far too many events in Spain rely on this platform to sell their tickets.
Keep in mind that:
There is no customer service: Getting support when something goes wrong is practically impossible.
Flawed PDF downloads: The PDFs sent after purchase often fail to open or are extremely difficult to download on both iPhone and Android devices.
No flexibility for medical issues: Even in cases of documented health problems (with a medical certificate), you will not be granted a ticket exchange or a refund.
I strongly suggest looking for alternatives whenever possible.

