Confidential Couture Reviews 16

They are instantly responsive and have a good sales format which allows for giving your offer. Product was very well packed along with authenticity certificate, lifetime guarantee, invoice and care advice to give a really good unboxing experience. Their competitors don’t have the same high standards. Item received was also as shown in the listing and pics sent.

Loved the whole experience. This is my second time selling with them and everything was so smooth and clear! Definitely recommend

They sold my bag for a decent price, even though it took awhile and the payment to me was timely too. Thank you team!

Great customer handling with good quality products being dealt. Can rely on them for authenticity :)

Loved their service customer handling service, I got my product the same day and I just love it! It looked beautiful with my outfit.
I highly recommend Confidential Couture.

They don't care... They just won't respond...i wish i could paste a screenshot of my conversation with them but there's no way to do that...

Loved the work ! Workers too

Good quality. Good service

The customer service is great. They respond to the wueries so quickly and make the buying process so smooth. Love it

Very happy wiith my puchase with confidential couture. The bag was in right condition and it was very good.

I just love shopping with u gyz purchased my lv in just 50k and it’s look like new and amazing thank u for amazing service

Bought a Christian Dior bag that was listed as pristine but the white bag has yellowed and several stones have fallen out. The way they rate their products is really misleading. Plus I feel it's too expensive for second hand. The original price of a YSL bag is 2.25 lakhs and they are selling a bag in neat condition (neat means obvious signs of wear and tear) for 1.65 lakhs. If I am spending 1.65 lakhs why would I buy a bag that has obvious signs of wear and tear?!?!

Worst customer service team I have ever experienced. I'm not a person that writes bad reviews but this company deserved one. No proactive communication on the status of my bag whatsoever, payment took over 3 months, blamed me for not following up with them ??!!! Overall DO NOT recommend - steer as far away as you can from them!!!

They waste your time, they send you bags, while asking about it & wanting to buy, they ll always sell it to the one who pays higher even if its 500/- more even if you hold the bag. No business ethics , nothing. They don’t value their customers. Sometimes they show you one picture & the bag comes in different condition. Don’t trust them at all. We have other good websites- Retag, label centric, Luxepolis, luxury bargain. I have attached a screenshot of one of their sales girls conversation. They are worst than local stores sales girls. Totally money minded. I dont understand how come the owner is unaware of such cheap tactics. May be they take their own profits of selling each bags so arises these problems .

ITS FRAUD AND FaKe Item seller

They sell first copy items imported from Dubai and Philipines mentioning the authetic item.
They will not respond you if you claim about authenticity

Amazing website to buy and sell preowned luxurious things!!! highly recommend...