Ordered some very large plant saucers for some pots in the garden, in preparation for going on holiday. Conka was the only place that had the required range. The price was ok. Ordering and delivery wa... Toon meer
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The raised bed kits arrived exactly as expected. They were well packed and the instructions straightforward. They didn't take long to put together and have made a big difference to our garden. All the... Toon meer
I have been looking for an alternative way to grow strawberries for my elderly parent and was very pleased to find the raised Platform on their website. I am very happy with how my order was dealt wit... Toon meer
Really well made product, handy for using as a temporary barrier to keep the pooch in hand. Used when decorating, when tradesmen visit and even when have grocery deliveries. Find them more convenient... Toon meer
Bedrijfsgegevens
- Dierenwinkel
- ook in
- Tuin
Geschreven door het bedrijf
Here at CONKA UK we pride ourselves on delivering high quality products and a high quality service at an affordable price. We are a customer centric company with a care first approach committed to exceptional customer service, with knowledgeable staff, responsiveness with a willingness to go the extra mile to meet the needs of our customers.
Contactgegevens
Verenigd Koninkrijk
- conkauk.co.uk
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Conka Hanging Baskets and Wall Tubs.
I have bought these products before they are very well made and a great price, the delivery is very quick and the tracking is very good and keeps you informed about the delivery. I bought 6 x 14in hanging baskets, 6 feeder spouts and 4 wall tubs the colour is a nice dark green and are solidly made. I am very happy with them and look forward to filling them and the plant display they will give. Thank You.

Antwoord van Conkauk

Antwoord van Conkauk
Damaged
My salt bucket arrived and the lid was all broken and the box had loose salt in it !
Luckily I opened the box on plastic but I have now had to keep it inside the shed which defeats the purpose of buying a lidded container

Antwoord van Conkauk
Lovely little mug, great service
Ordered a lovely little mug online, having never heard of this company before. The mug was well priced and lovely when it arrived. Delivery was super quick. Would definitely recommend and would order from them again any time.

Antwoord van Conkauk
Recommended
The items in my order were good quality, sold at a good price and delivered on time. Would certainly recommend and I will be back if they stock what I’m looking for.

Antwoord van Conkauk
No help
Purchased a 20L tub of eco grit. It arrived the next day but the tub was damaged. A split on the bottom and on the side.
I didn't realise this until I had taken it out the box and carried it through my home to my back garden. Contents going onto a brand new carpet.
The box was a normal box with no packing inside to protect the contents and no fragile label.
So I contacted them on messenger but received nothing. I then contacted live chat and was told I would get a replacement.
Chased it up on messenger again to actually receive a response from Natasha saying I should have had a email and she would give the person a nudge.I then received a email by Courtney that I could have a new empty container. I was extremely disappointed with the comments and communication .
Asked if I opened the box in front of the driver as a witness? Who does this? What driver would stand and wait for you to open parcels to make sure its OK?
How they don't ordinally cover any damage to the items within the recipients home. The tub arrived damaged.
That the contents will be in the bottom of the box still.
The tub is split in 2 separate areas. The contents are escaping, and I have asked for a replacement and for the damaged one to be collected.
Nearly £100 for a damaged tub ? I have not opened the lid so I have no idea about the condition of the grit. It could have been in the warehouse damaged and went unnoticed causing the inside to be useless for when the time comes when it would be needed.
I have now asked PayPal for help as the live chat has vanished and I've received no response when I asked for it to be sorted today.
Reply
The replacement should be a 20L tub including contents.Not a empty tub with 5L. Courtney does not listen. Your policy for damaged products is not being used.

Antwoord van Conkauk
First class ordering and delivery system.
Easy to follow website and ordering system.
Delivery was on day and time as specified.
Product has not been used yet,hence unable follow comment on product.

Antwoord van Conkauk
Reliable supplier
Product as described. Delivered on time in good condition. I have used this provider on a number of occasions. Only quibble is the cost of delivery.

Antwoord van Conkauk

Antwoord van Conkauk
Excellent product looks great arrived…
Excellent product looks great arrived promptly and very easy to assemble

Antwoord van Conkauk
Great Service
Having never ordered from this site before I am very pleased 😀 not only with the product- which was better than expected - but also the service and delivery time.
Thank you 😊 would recommend and will use again.

Antwoord van Conkauk
Efficient service good product quick…
Efficient service good product quick delivery.

Antwoord van Conkauk
Great product!
Practical information given when ordering by telephone.
Quick delivery from date of order.
Product now in situ, easy to assemble and hopefully will be in use for many years to come!

Antwoord van Conkauk
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