ConnecTen Internet Reviews 693

Great customer service and sales people. 24 hour support and easy to work with.

Angel was very prompt in responding. Our issue was taken care immediately. Customer service is always awesome.

Today just had a quick question and was responded to almost immediately with a response that was like hearing from a friend. And the answer was complete and satisfactory. For my experience overall; I heard about ConnecTen by a YouTuber and found the service and sales representatives to be prompt and helpful. There has been a few issues but were addressed very quickly and professionally. I have had excellent coverage since my switch and over all I’m pleased with my decision to try ConnecTen out.

Great customer service, Mysti helped me with my internet by changing the bandwidth where we were camping in our RV. I don’t know anything about bandwidth and how all the internet works but Mysti sure did. She changed my bandwidth to VERIZON ?
and I’m with AT&T. Again I don’t know how all this works but they sure do GREAT CUSTOMER SRVICE!

I was recently diagnosed with Parkinson's and have will be putting our RV on the market so after about 2 years with outstanding support I was sad to have to call Connecten and cancel my account. Each travel trip we made, we absolutely relied on Connecten and always had 100% connectivity whereever we went. At one point I had to call and have them put our account on hold -- they fully understood and I only had to pay $15.00 per month while not using the account as they had promised when I set up the account. Today when I chatted requesting the account be cancelled I was amazed at the nice response that Mysti gave me - absolutely the best, kindest support she could give me - words of encouragement, etc.

Rochelle V was very courteous and took care of my issue quickly. She was also very pleasant and knowledgeable.

I’ve travelled from coast to coast in Canada and have had nothing but great customer service …anytime I’ve had a connection issue the team has been on it and rectified the issue …today Angel was my aid and did a bang up job …big shout out to support for being there…she even did a follow up call to ensure I was satisfied …Tyler and his team are tops for sure

Great customer service and product just works great

I have had ConnecTen for over a year now and it has worked everywhere I have been. I'm a nomad so I go to remote locations and has never failed me. Tech support has been the best I have ever dealt with ever. Only need then 2 times for minor issues of my own. These best internet I have ever had. 200 Meg download speeds.

I am usually reluctant to do a review of most items or services I use but I made an exception on Connecten services. I have used their services for almost a year now and I cannot express how grateful I am to their company model and service team, especially Angel. I travel full time in an RV and whenever I change locations for the most part it works great but if I need a little better service or signal I just call their service number (Angel always answers) 24/7 they check my speeds and set me up with excellent service. I am totally satisfied and happy with Connecten and highly recommend them as your internet service provider. Thank you for doing what customer service should be to its customers.

I live California and I’ve had connecTen for almost 2 yrs and it’s worked great!! I live in rural country, if you do as well get the 5g router! Also, if I do run into issues which very seldom if any, I always get Rochelle to help me without fail, she is great and I appreciate it!

As full-time RVers, we've been using ConnecTen as our primary internet service literally across the country. It's such a huge help to have options on the cell carriers. No single cell carrier works everywhere, but having three to choose from makes it very rare for us to be out of coverage.

Also - customer service is excellent. Just tonight Mysti helped me change my data plan. Like all of my interactions with customer service, this one was handled perfectly, professionally, and quickly. It's good to know that I can connect with a real person 24/7.

What makes this great is the service you receive from Tyler and the team. You ca call anytime and they will help with any questions or concerns. I have had great service and fast internet where no other provider will go. Thank you!

I was told the app is only a few weeks away so that's very exciting.

Switching carriers is really easy now but I can't wait for the app.

Wonderful experience !
Wonderful experience !! Tyler and his staff are very attentive and he actually called me out of nowhere just to see how everything was going, which is very rare

Tyler and his staff are very responsive and well-educate you on the product. They are really available anytime you need them

Glad I made the switch!!!

I have always been happy with customer service here. Rochelle is especially quick to solve or answer.

Rochelle is excellent, but that is not the best part, I have talked with several people over the years, they are always kind, patient, and helpful. We travel all around and won't do it without Connecten!. Thanks Again!

We've called had to call them twice and each time it's been late at night. Jasper was so patient with us and walking us through each step to get our internet restored. I'm thankful they seem to be available 24/7.

Traveling in my motorhome ConnecTen internet is so worth every penny. Rochelle V. Is always professional and courteous when getting me set up at a new spot. Thanks Rochelle V.