cookwithcarbon.com Reviews 49

TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

we have an annual BBQ for friends & family in August and Carolina Brothers has catered our Party for several years, including next week's event. The food and service are outstanding, and they come equ... Toon meer

Beoordeeld met 1 van de 5 sterren

Well, you asked for feedback, so here goes. I ordered my oven on July 19th 2024. On August 16th I got a note saying the oven had shipped, but it hasn't. I reached out to Carbon Support on August 27th,... Toon meer

Beoordeeld met 4 van de 5 sterren

Assembled the stand with no issues. Ran the oven for 30 minutes on high before cooking our first Neoplitain Pizza. The crust burned quickly but we need to have a lot more practice. It's all about r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

We love our new carbon oven. The temperature is easy to control and our pizzas have turned out great! We’ve even cooked veggies & steak in the oven. Upon ordering, shipment seemed fast but they mad... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Voedselproductenleverancier
  2. Barbecuegebied
  3. Woonwinkel
  4. Mobiele cateraar
  5. Pizzeria

Geschreven door het bedrijf

Introduce your family and friends to their new favorite pizzeria. Carbon makes it easy to bake restaurant-quality pizzas in your backyard.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

49 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 3 van de 5 sterren

The over modern design of the Carbon is…

The over modern design of the Carbon is what sold me, and the top and bottom heat. Unfortunately, since it does not have a door on the front, the weather conditions need to be perfect to use it. We have the oven with stand on a covered deck at the Jersey Shore. I have a cover on the oven. Only a couple months old and the pain is bubbling and chipping on the table. The oven is a little hard to clean out with the brush. If it is windy day or cold, it will not cook the pizza to achieve the crunch. We used it fourth of July weekend, and it was an 80 degree night with no wind. So, it worked better. But if it had a door with a window, we would have better results.

2 augustus 2022
Beoordeeld met 5 van de 5 sterren

Really like having the flame under the stone

Really like having the flame under the stone. It allows one to not need to wait 5 minutes in between pizzas. I have taken it camping and made 12 pizzas in less than 45 minutes.

29 juni 2022
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Antwoord van cookwithcarbon.com

Hi Kelly!

We're glad you love your Carbon Oven and are enjoying it in the great outdoors. We appreciate your review and look forward to seeing your delicious pizzas!

-Carbon Crew

Beoordeeld met 5 van de 5 sterren

I truly love my Carbon Pizza Oven

I truly love my Carbon Pizza Oven! About to make my second batch of pizzas today! Still perfecting my launch (need to practice) but the oven is everything I've dreamed about. It's very well made and super easy to set-up, ignite and use. It's simple, gorgeous and cooks perfectly! Thank you for developing a perfect home pizza oven, it's a great investment for everyone that loves pizza!

28 juni 2022
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Antwoord van cookwithcarbon.com

We're glad you love your Carbon Oven and are enjoying the pizza-making process. Keep it up! We appreciate your review and look forward to seeing your delicious pizzas!

-Carbon Crew

Beoordeeld met 4 van de 5 sterren

We love our new carbon oven

We love our new carbon oven. The temperature is easy to control and our pizzas have turned out great! We’ve even cooked veggies & steak in the oven.

Upon ordering, shipment seemed fast but they made an error and did not ship our actual oven. We contacted Carbon and they were very fast to respond and got us the oven the next day.

27 juni 2022
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Antwoord van cookwithcarbon.com

We're glad you love your Carbon Oven and have cooked other delicious foods besides pizza! We appreciate your review and look forward to seeing other foods you create!

-Carbon Crew

Beoordeeld met 5 van de 5 sterren

We are very happy with the oven

We are very happy with the oven. I particularly like the versatility of the separate heat control for the floor, I also appreciate how easy it is to pull out the firebrick for cleaning. Lots of happy pizza eaters at our house.

I am using a 65% hydration biga dough with 50% '00' floor, 50% AP flour. It's easy to stretch and cooks up perfectly with low heat on the oven floor.

It's great to finally have a really hot pizza oven. It's great cook lots of pizzas and not have a stifling hot kitchen. Thanks!

22 juni 2022
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Antwoord van cookwithcarbon.com

Hi Maarten! Thank you for your rave review! We appreciate your feedback and are glad to hear the oven is reaching your desired temperatures!

Beoordeeld met 5 van de 5 sterren

I love this oven

When I cook side by side to my friend’s Ooni pizza oven, I’m able to cook my pizzas much faster because the double burners so the stone stays warm. This means more pizza and that makes me a happy customer!

18 juni 2022
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Antwoord van cookwithcarbon.com

Hi Jonathan! Thank you for your review and we're so glad to hear that the double burner is helping you make delicious pizzas even faster!

Beoordeeld met 2 van de 5 sterren

Don’t waste your money!!!

Took three months to receive. Customer support is timely but vague. We are pizza connoisseurs, but first try was a joke! Bottom raw, top overcooked. My husband had to take apart the oven to find there was there was a piece of packing foam in lower oven gas line. Fixed that, and it still doesn’t cook the bottom. I asked about this problem and got the dumb answer, “ turn the bottom to high and top to low.” Well, we already tried that!!! Three more tries, and still the same results. Seems like maybe this company doesn’t want to answer questions once shipped, and clearly doesn’t want to refund poorly built pizza ovens!

5 mei 2022
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Antwoord van cookwithcarbon.com

Hi Beth,

We're sorry to hear that your experience with the Carbon Oven is not as you as hoped. The oven does take approximately 30 mins heat up and reach optimal temperatures. Please message us at help@cookwithcarbon.com and we would be happy to help.

Beoordeeld met 4 van de 5 sterren

My only wish is there was an outside reader to know what the actual temperature is.

Assembled the stand with no issues. Ran the oven for 30 minutes on high before cooking our first Neoplitain Pizza. The crust burned quickly but we need to have a lot more practice. It's all about regulating the top burner control. My only wish is there was an outside reader to know what the actual temperature is.

17 maart 2022
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Antwoord van cookwithcarbon.com

Thank you for your feedback. We've been working with engineering to include a temp display for a future model. But we're happy to hear you've got your Carbon gear setup and have cooked up homemade pizzas!

Beoordeeld met 5 van de 5 sterren

Fun, great quality, and easy to use!

When we first made the purchase we were unsure of how often we would use the oven, but once we got the hang of it we realized it's so versatile and as easy as using your standard grill! I can't wait for the weather to warm up to use it every night! The build and quality is top notch and looks very handsome in our backyard. Awesome oven!

8 maart 2022
Beoordeeld met 5 van de 5 sterren

I cannot say enough good about the…

I cannot say enough good about the customer service at Cook With Carbon. I've had a couple little setbacks with my purchase. Minor things that I knew can be easily taken care of and once again Brandon and Scott did the right thing and made things right. It's great to have such professional support behind an amazing product. I love my Cook With Carbon Pizza Oven!

4 maart 2022
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Antwoord van cookwithcarbon.com

Thank you for your support and feedback! We're so happy to hear everything is up and running. Looking forward to seeing delicious pizzas made in your Carbon Oven!

Beoordeeld met 1 van de 5 sterren

Poor customer service

I ordered the oven and the stand well before Christmas 2021 as gifts for my husband. The oven arrived. The stand has never come, despite promises it was coming. I was even told it shipped but somehow arrived back at your company. I was told days ago it was sent right back out but have never received any tracking information by UPS. I will never personally use or recommend your company.

18 februari 2022
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Antwoord van cookwithcarbon.com

We're sorry to hear about your experience and apologize for the shipping delays you encountered. We are working hard to improve our timelines. Thank you for being a Carbon customer and hope you're making delicious pizzas at home.

-Carbon Crew

Beoordeeld met 5 van de 5 sterren

A wonderful oven for Neapolitan pizza

I’m. Big fan of this oven. It has so much going for it. It’s large 15 inch cooking area allows flexibility. The bottom heated floor makes the front floor by the opening nice and hot. Allowing A much more balanced bake. Accessories are all well thought out and oh high quality. Looking forward to the new stand that was just released

11 januari 2022
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Antwoord van cookwithcarbon.com

Thank you Larry! We are happy to hear that you love your Carbon Oven and accessories!

Beoordeeld met 2 van de 5 sterren

VERY poor customer service

The stone if fine; customer service is a whole nother story. Ordered a replacement stone 11/26/21. Credit card immediately but stone not shipped until 12/29/21. Emailed Carbon 12/10 inquiring about status of order; did not receive reply (promising "Your order will be shipping this week)" until 12/16, but order tracker on website did not show shipping ticket even being generated until 12/29. Even making allowance for the Christmas rush and holiday closures, 40 days between billing and order fulfillment, with no updates or communication of possible delays, is simply not acceptable.

6 januari 2022
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Antwoord van cookwithcarbon.com

We're sorry to hear about your experience and apologize for the shipping delays you encountered. We are working hard to improve our timelines. Thank you for being a Carbon customer and hope you're enjoying making delicious pizzas at home.

-Carbon Crew

Beoordeeld met 5 van de 5 sterren

Great product

Great product, I'm happy with my new Carbon oven, now I can cook my own pizza and share my awesome experience with my friends.

2 september 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Always fun and definitely worth it!

I have one of these ovens in my backyard and we absolutely love it. My whole family makes their own pizza's and we get to cook them in our Carbon oven. We get to cook all kinds of dishes. It feels like a piece of a 5-star restaurant in my very own backyard. It's a great conversation piece with guests too! Definitely worth it if you like cooking and BBQ or hosting parites.

1 september 2021
Review zonder uitnodiging

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