COOLCRUTCHES Reviews 495

Ordered the glitter walking stick for a wedding and it arrived with the glitter wrapping already peeling off. It looks utterly shoddy. This is sad because the crutches I have from here are brilliant, but the lack of care put into this is surprising and disappointing. I will be returning it. I really thought I’d found the solution to having a fab looking walking aid. I guess the search continues. I hope to hear from their customer care soon. Kinda glad now I didn’t buy the bedazzled one!

I’m recovering from GBS and although my walking is good, I get fatigued easily and I lose quality. Had found out about Cool Crutches in hospital and kept them on my radar.

I love butterflies and quickly snapped up the design once I got medical guidance on using a walking stick. The stick is not only stylish, but comfortable, and it didn’t take me long to get the hang of using it. It feels reassuring in my hand when I get fatigued and makes me feel confident.

Based in Hampshire and with the company in Yorkshire, I expected it to take a few days for delivery but surprisingly it arrived the next day.

Highly recommend!

Such great quality sticks. I was worried about spending so much but as soon as I used it, the cost made total sense. Gorgeous pattern, easy to use and I think it’s going to last really well.

I love my Cool Crutches. I had to wait years but they are worth it. The quality is fantastic. Ability to have aids that fit your personality is fantastic.

I also have the Ultralite High Performance Reinforced Ferrules which are so much easier to navigate the crutches with and feel soft reducing the shock waves through arms. These qualities make life with poor proprioception and coordination, unstable joints and both long term and repetitive joint damage a little easier.

The delivery was incredibly quick as well. My daughter has also had a great experience with them recently.

Yes they do cost however when you take into consideration:
Aids are expensive full stop,
Each design fits a small population of an already niche market so wholesale prices are never going to match the baseline let alone what feels "reasonable",
You are supporting a small business,
You are supporting a disabled individual who has managed to create a life sustaining business not only that works around her situation but has also come directly from her disability,
Soft grip covers, ferrals etc can be set up on subscription so one less thing in the chaotic "chronic illness/disability management list" to forget and have stop you.

The excitement, the feeling of being a little more like myself dispite my restricted life and feeling like they can be truly relied on with less clunkiness and chunkiness combined with the above really takes the sting away.

I absolutely love my Magic Mushrooms crutches. I had previously purchased the Night Bloom model, and I was already impressed by their durability and the sense of stability they provide while walking. This new pair lived up to those expectations.

The shipping was fast, and the entire purchasing experience was extremely smooth and satisfying. I would highly recommend these crutches to anyone looking for reliable support and quality craftsmanship.

Cool Crutches is an amazing company, their products have giving me so much confidence and I no longer feel embarrassed using a walking aid as a younger person. The quality is superb on both crutches and walking sticks and I love the different ferrule options.
I would highly recommend Cool Crutches if you need a walking aid, and you can feel good supporting a company that helps recycle old unwanted crutches, refurbs them and gets them to people in need.

Everything was great ,ordering , quick delivery ,I marked 1 star off because the labels on the sticks are really hard to come off and I can never get them completely off ,but this is the second set of walking sticks I have bought and will certainly buy again and would definitely recommend them

I started using my crutch in February this year sadly the stopper at the bottom is wearing away already and I've slipped with it a few times also when you have the crutch around your upper arm and lift that arm and then put it back down it pinches your clothing and for me with only one arm this has become a bit of an issue I have to take my arm fully out of the crutch then put it back in to un pinch my clothing. Before cool crutches I relied on NHS ones since 2015 and I only had to change the stoppers twice in that time its only been 2 months and the stopper on my cool crutch needs to be changed so pretty disappointed in that.
Plus sides the pattern i chose I love and the fact it doesn't make a noise is great but sadly I have to go back to my NHS crutch because its more reliable for me and I can't afford my crutch to slip resulting with me on the floor

Quick shipping and sturdy

An order with cool crutches never fails.

I was impressed at how easy it was to declare vat relief, and not have to be refunded retrospectively. A wide range to choose from, and making crutches trendy looking. I also liked the fact the cuffs could be removed, if you’re wearing a bulky jacket. I also like the ergonomic handles, as I suffer with an inflammatory arthritis, so this helps. Very prompt delivery as well, receiving them the next day.

Quick and easy to order. Well packed and prompt delivery. Excellent all round.

From the time of ordering until completion every thing was explained and carried out x

Goods well packaged, tracked and delivered in timeline. Stick as expected and I love the little stick safe Will be saving for another stick soon

My experience with cool crutches has been great from browsing through to delivery.
I saw the advert on social media and also there was a really good offer on at the time.
I found what I was looking for quickly and ordered a pair of crutches, I also ordered stick safe and the torch. My order arrived next day and wow I am 100% happy with my order, the crutches are amazing, the colour I chose is amazing and the best part is that they are quite when walking with them. “No more tap tap” 😉 I had a problem fitting the torch so I sent an email asking for help and when I woke up the next morning the email had arrived, so fast. The email explained what I needed to do and I tried what I was told to do and hey presto the torch fitted perfectly. I would definitely recommend cool crutches to everyone that needs a little support to keep their independence.

Very happy with my new beautiful stick. It's very elegant. The handle is very comfortable and the stick is sturdy and good quality. The ferrule makes it silent and love that it comes with a carry bag. Great customer service. Highly recommended.

Walking aid wonder!
Love my new crutch,felt safe sturdy and stand out from the crowd
Love the pattern and the larger arm cuff for thicker coats,no more faffing about and nearly falling over trying too get the thick sleeve in
Now I feel like a ninja I can walk silent
Excellent service too

I have just purchased my second walking stick from Cool Crutches and I love it. It’s comfortable to use. I changed the ferrule on my first stick and had a problem with not fitting properly. I got in touch and the problem was resolved straight away abd really quickly. I cannot recommend Cool Crutches enough. Both my children have crutches too and they love them too so much better that hospital issues ones.

Initially a few blips which were sorted out ASAP Customer Service was Outstanding- Purchased Crutches once they are paid off I need a stick x

I’ve used crutches for 20 years and never been comfortable with them. Having got my Cool crutches I feel more confident with them and they are so much lighter and easier to use. I got the black leather ones and it’s the best thing I did. I want a second pair now.