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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I did plenty of research and decided to go with Coolersomm. The communication was clear and immediate which lead to a hassle free delivery and installation. The delivery guys placed the cooler exactly... Toon meer

Beoordeeld met 5 van de 5 sterren

Great experience with Coolersomm. Customer service was responsive, helpful, and easy to deal with from start to finish. Delivery was smooth, on time, and well communicated. The wine fridge looks fanta... Toon meer

Beoordeeld met 5 van de 5 sterren

I bought two wine stores from Coolersomm a few weeks apart. Both were delivered within 3 working days, in each case by two very helpful people who unpacked and installed them where I wanted. They are... Toon meer

Beoordeeld met 5 van de 5 sterren

Lucie was so friendly and helpful. Guided us through the many choices and her suggestion was spot on. We are the proud owners of a large wine store which is busy holding lots of wine … thanks so much... Toon meer

Bedrijfsgegevens

  1. Wijnclub

Geschreven door het bedrijf

ABOUT COOLERSOMM The ultimate wine resource set up by and for wine lovers. Here at CoolerSomm we aim to provide the trade, student and committed wine lover with the highest quality wine coolers, fridges, glassware, corkscrews and wine preservations systems at the very best prices.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

300 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 5 van de 5 sterren

Great experience with Coolersomm

Great experience with Coolersomm. Customer service was responsive, helpful, and easy to deal with from start to finish. Delivery was smooth, on time, and well communicated. The wine fridge looks fantastic, feels high quality, and works perfectly. Very happy with the purchase and would definitely recommend.

28 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The Perfect Home for Wine

I did plenty of research and decided to go with Coolersomm. The communication was clear and immediate which lead to a hassle free delivery and installation. The delivery guys placed the cooler exactly where we wanted and took away the excess packaging. The product (2 zone) has been fantastic. Red and white wine stored perfectly in a very high build quality unit. I couldn't be happier with the whole experience.

10 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I cannot recommend this company high…

I cannot recommend this company high enough. Having a knew kitchen fitted we wanted a larger wine chiller to fit nicely into the feature wall.
After searching online for a long time we came across Coolersomm. Their chillers were stylish and a really good price. At least £1000 cheaper than the one in the kitchen showroom.
The staff are so helpful and efficient. The only problem I encountered, which was rectified immediately with a quick phone call, was the paying for it online. Just a glitch which was the Internet and not Coolersomm’s fault. In fact, the staff member who sorted it rang me while she was away on holiday ensuring it was dealt with quickly.
In the email I received regarding the order and delivery I was asked to check the chiller on arrival. The guys that brought it were really helpful and respectful. Knowing I was due to have the kitchen fitted a couple of weeks later they unpacked it, let me check it all and then wrapped it back up to protect it while the work was going on.
I also received a follow up email from Lucie checking to see if everything was ok a few weeks after we received it as she knew it wasn’t being used straight away because of issues with the kitchen fitting.
It is now in situ filling up nicely with wine bottles.
Thank you Coolersomm we really appreciate your help and excellent service.

27 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer service

I bought two wine stores from Coolersomm a few weeks apart. Both were delivered within 3 working days, in each case by two very helpful people who unpacked and installed them where I wanted. They are everything the specification said and look really nice. I’m really pleased to have bought them.

2 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Coolersomm - a very good service

Coolersomm provided a very helpful, friendly, and efficient service in supplying and installing a new wine cabinet at my home. They were realistic about availability and punctual on delivery. Price was competitive.

13 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic service and support from…

Fantastic service and support from enquiry to arrival of of order. Couriers used were excellent and professional.
Definitely strong recommend if you are in the market for an excellent wine fridge as pricing is competitive and they are specialists in this field

7 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not order LE NEZ DU VIN from this…

Do not order LE NEZ DU VIN from this company. I ordered a new kit from them and it had been used! I contacted Lenezduvin and they confirmed the kit should be shrink wrapped if new and confirmed the date of the kit was also almost 1 year old. This product arrived late and it looks to be second hand. It also arrived smelling as if someone had spilled a vile onto the case.

25 april 2026
Review zonder uitnodiging
Logo Coolersomm

Antwoord van Coolersomm

Dear Scott,

Thanks for the original review and then the edited update;

We’re very sorry to hear that you were disappointed with your order.

We would like to reassure you and future customers that we do not sell second-hand or previously used goods under any circumstances. All items supplied by us are genuine, brand new stock sourced directly from authorised suppliers. In the UK there is only one importer, and your pack was purchased from them.

Following your feedback, we carried out a full investigation with both our supplier and the manufacturer. They have confirmed that:

the kit supplied was new and from a recent batch delivered to us,
the date referenced relates to the manufacturing batch, not the condition or usable lifespan of the product,
these kits are produced in batches and imported periodically, so it is normal for them to be several months old while still being completely new,
a noticeable aroma when opening the kit is entirely normal due to the nature of the aroma vials and does not indicate prior use.

We also personally packed this order and can confirm it was dispatched in its original sealed, branded packaging with no signs of tampering.

We take all customer concerns seriously and, as previously discussed, we remain happy to arrange a return or replacement should you wish.

Kind regards,
Sarah

Beoordeeld met 5 van de 5 sterren

Excellent Products and Services

After lots of research, I'm so glad I found Coolersomm. I ordered online one evening and had an email from Lucie the very next morning confirming my delivery. Within five days, the fridge was in my flat and running perfectly — and still is, two months on. Lucie even followed up afterwards to make sure everything was going smoothly, which I really appreciated.

If you're a wine lover looking for the perfect fridge, look no further. Highly recommended!

24 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Can’t recommend Coolersomm enough

Can’t recommend Coolersomm enough. Very friendly, helpful and easy to deal with.They were very responsive with help before I bought my fridge and once I had, the communication around delivery was very good and flexible. I will definitely use them again when it’s time for an upgrade.

5 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I needed a new wine cooler and had…

I needed a new wine cooler and had decided on a make and model . Coolersomm had it in stock , the right price and no problems. I wanted to check delivery so telephoned them and all human , no AI just great service , can’t recommend enough

11 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Five stars!

This company offers a great choice of wine coolers. Delivery was super quick and they’re very helpful. I’m a very happy customer.

30 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very good company - fabulous customer care

I couldn't be happier with my La Sommeliere wine fridge purchase from Coolersomm! This was hands down the best appliance buying experience I've had in years. Their customer service is outstanding—always responsive by phone or email and genuinely helpful with the specific requirements of wine cooler selection. They coordinated the removal of my old fridge and delivered on the exact date promised with a convenient advance time window. Absolutely perfect from start to finish. I highly recommend Coolersomm!

23 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Easy ordering

Easy ordering - best price - quick and professional delivery plus a beautiful looking wine fridge. Helped every step by Lucie and the team.

2 januari 2026
Review zonder uitnodiging

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