I absolutely love Cool Hog's scratchings. I love that some of the bites have a mixture of softer and harder textures, and the triple seasoning is a must - it really does taste incredible. Why 3 sta... Toon meer
Bedrijf heeft geantwoord
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I’ve always enjoyed a good pork scratching and sadly over the past few years the standard of pork scratchings for sale in supermarkets has got worse and worse to the point where they are now disgustin... Toon meer
Bedrijf heeft geantwoord
Fantastic company. Ordered a few times and the scratchings are amazing. My last order I accidentally put in my old address (I've just moved) so it was dispatched but couldn't be delivered. Royal mai... Toon meer
Bedrijf heeft geantwoord
Can’t fault the snacks themselves. They’re scrumptious. I’m now on my 3rd order of Original Crunch. (Crunch is what you’ll want if, like me, you have weak teeth). My only slight gripes… IMHO... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Don't be a boar, be a Cool Hog.
Contactgegevens
Cool Hog Ltd, Blackthorn House, Mary Ann Street, B3 1RL, Birmingham, Verenigd Koninkrijk
- info@coolhog.co.uk
- coolhog.co.uk
3,7
Gemiddeld
1K reviews
Heeft 100% van zijn negatieve reviews beantwoord
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Great staff very helpful and amazing…
Great staff very helpful and amazing product would recommend
24 januari 2026
Review zonder uitnodiging
Antwoord van Cool Hog
Thanks so much for the kind words 😊
Really glad you had a good experience with the team and enjoyed the product. Appreciate the recommendation and the support.
Samuel @ Cool Hog
Best scratchings I have ever had
Best scratchings I have ever had. Great friendly customer services. Follow them on social media for great discounts
24 januari 2026
Review zonder uitnodiging
Antwoord van Cool Hog
Hi Scott,
Thanks so much for the lovely feedback. We’re really pleased to hear you found the team helpful and the product lived up to expectations.
Appreciate the recommendation and the support, it means a lot to us 🐷
Samuel @ Cool Hog
Quick delivery and great produce
Quick delivery and great produce, happy to be supporting a small business
19 januari 2026
Review zonder uitnodiging
Antwoord van Cool Hog
Love to hear this 🙌
Thanks so much for the kind words and for supporting a small business, it genuinely means a lot to us. We’re really glad everything arrived quickly and you enjoyed the produce 🐷
Hope to see you back again soon!
Samuel @ Cool Hog
Had seen adverts on Facebook and…
Had seen adverts on Facebook and Instagram, decided to give them a try. The website is easy to navigate and everything is set out nice.
I picked maple, bbq and original to start off with.
Was told at check out that they might take a little longer because of the time of year.
Well today they arrived, packed very well, and all looks good, now for the taste.......... OMG , all are amazing and very crunchy.
Will be recommending to friends and family.
21 januari 2026
Review zonder uitnodiging
Antwoord van Cool Hog
Love this review 😍🐷
Thanks so much for giving us a try and for taking the time to leave such detailed feedback. Really glad you found the site easy to use, the delivery expectations were clear, and most importantly… that the maple, BBQ and original hit the spot 🙌
Crunchy, full of flavour, and recommendation-worthy is exactly what we aim for. Thanks for spreading the word to friends and family, that kind of support means everything to a small business like ours.
Hope to see you back again soon!
Samuel @ Cool Hog
God staff good prices 😄
20 januari 2026
Review zonder uitnodiging
Antwoord van Cool Hog
Love it 😄🐷
Short, sweet, and straight to the point, thank you! Really glad you’re happy with the team and the prices. We appreciate you taking the time to leave a review.
Samuel @ Cool Hog
Great friendly staff
20 januari 2026
Review zonder uitnodiging
Antwoord van Cool Hog
Thanks so much for the kind words 😊🐷
We’re really glad you found the team friendly, it means a lot to us. Appreciate you taking the time to leave a review and support a small business.
Samuel @ Cool Hog
2nd time ordered ask for salt and…
2nd time ordered ask for salt and pepper n9t black pepper i habe emailed once not had reply from first time.as I did an error on the order so not looking hopeful in getting a reply again.
19 januari 2026
Review zonder uitnodiging
Antwoord van Cool Hog
Hi Sarah,
Thanks for your review and sorry for the frustration caused.
Just to clear this up, Salt & Pepper is the same flavour as Black Pepper in our range, apologies if that wasn’t clear at the point of ordering, we can see how that could be confusing.
I’m also sorry you didn’t get a response to your earlier email. That’s not the level of service we aim to provide, and we appreciate you flagging it.
If there’s anything you’re unsure about with an order in future, please do get in touch again and we’ll make sure it’s picked up and responded to.
Thanks again for your feedback.
Samuel @ Cool Hog 🐷
Absolute joke of a business
Absolute joke of a business!
They claim in all their responses on here that they had high demand on the run up to Christmas!
Placed an order on 3rd December! Still waiting for it! They Christmas gifts! What company takes a month and a half to send some snacks!
Absolutely no response from customer service team either!
Wish I had checked the reviews first!
19 januari 2026
Review zonder uitnodiging
Antwoord van Cool Hog
We’re really sorry you felt this way, December was an extremely busy period for us and, unfortunately, some orders took far longer than they should have. That said, all December orders have now been dispatched and delivered, and we’re fully back to 2–4 working day delivery.
We appreciate your frustration and wish we’d had the chance to resolve this sooner for you directly.
Samuel @ Cool Hog
If I could give no star I would
If I could give no star I would. DO NOT USE THIS COMPNY they are crooks and completely not interested in any kind of customer service or satisfaction.
Order placed for one product on 8th December, never received the order! Emailed customer service multiple times between 28 December and 15th January with one response on 16tj Han to say they had just dispatched the order which was clearly far too late as it was a Christmas present and well past the ‘up to 14 days delivery’ they promised.
38 days after the order was placed it was dispatched, even after multiple requests to refund the order and forget it!
But no, they dispatched ‘an’ order anyway! Wasn’t what I ordered at all!
They couldn’t even get the order right!
So here I am, with some gross flavoured good that I didn’t order, and customer services refusing to help!
Well all I can say is AVOID THIS COMPANY AT ALL COSTS’ unless you have money to burn and enjoy a lottery as to whether your order will be fulfilled or not!
19 januari 2026
Review zonder uitnodiging
Antwoord van Cool Hog
We’re really sorry to read this and understand why you’re frustrated.
Your order was placed during our busiest Christmas period, and while that explains the delay, it doesn’t excuse it. Dispatching after you’d requested cancellation and sending the wrong items shouldn’t have happened, and we’re genuinely sorry for that.
All December orders have now been dispatched and delivered, and we’re currently back to 2–4 working day delivery. We’d still like the chance to resolve this properly, so please contact us directly with your order number and we’ll take another look.
Samuel @ Cool Hog
No communication from Cool Hog!
I placed an order on the 23rd of December 2025, no communication at all, emailed on the 13th of January 2026, 6 days later still no communication, I am afraid if this is the norm you will not be in business long, I will not be ordering from this company again!!
Update following the response from Cool Hog on this review, I complained regarding the Jar I had received:
I am also very disappointed that the site where you browse your products (Including the description) implies I would receive the product in a jar (Including the picture of the product, showing a glass jar) and not a plastic container, the biggest selling point for me was that the product was in a glass jar, it must be clear the product will not be supplied in a glass jar, rather a plastic container!
Email I received:
I understand your point regarding the wording and imagery used on the product page, and I’m sorry for any confusion caused. We’re reviewing our product pictures and descriptions to make this clearer, and the jar products have now been marked as out of stock while this is being addressed.
Everything is still the same, the following day I tried to add the Jar to my basket with success, so what I was told in an email was a lie!!!!!!! Well done Cool Hog.............great customer service!!!!!!
19 januari 2026
Review zonder uitnodiging
Antwoord van Cool Hog
Sorry to read this and completely understand why you’re frustrated.
You’re right, the lack of communication isn’t good enough and we hold our hands up to that. The Christmas period hit us harder than expected, but that doesn’t excuse missed replies or leaving you chasing for updates. That’s on us.
We’ve since cleared the December backlog and are now back to 2–4 working day delivery, with improved response times in place so this doesn’t repeat. I’m genuinely sorry this was your experience and appreciate you taking the time to leave feedback, even if it’s a tough one to read.
Samuel @ Cool Hog
Amazing taste
Amazing taste and the choice of flavours was brilliant Curry and Habanero are my favourite with Salt and vinegar and Mable in close 2nd 100% will be ordering again
15 januari 2026
Review zonder uitnodiging
Antwoord van Cool Hog
Love hearing this — great flavour choices 👌
Curry and Habanero are absolute favourites for a reason, and Salt & Vinegar and Maple are always close behind. We’re really glad you enjoyed them and appreciate you taking the time to leave a review.
Thanks again for the support — we look forward to sending more your way soon 🐷
Kind regards,
Team Cool Hog
very nice products and choice
cookies were very nice for the price was a little disappointed one of the products was unavailable but was given a 20% discount for the inconvenience was happy with the sub.
17 januari 2026
Review zonder uitnodiging
Antwoord van Cool Hog
Thanks for the honest feedback — we’re really glad you enjoyed the cookies and felt happy with the substitute.
Sorry again about the unavailable item. We always try to handle situations like that as fairly as possible, so it’s great to hear the 20% discount and replacement worked for you.
Appreciate you taking the time to leave a review and for supporting a small business 🐷
Kind regards,
Team Cool Hog
The best shop in Bloxwich LOVE bacon…
The best shop in Bloxwich LOVE bacon flavour scratchings!! Good quality good value
17 januari 2026
Review zonder uitnodiging
Antwoord van Cool Hog
This one made our day — thank you!
We love hearing that the bacon flavour scratchings are a favourite, and we’re really glad you rate the quality and value too. Big appreciation for the local support in Bloxwich 🐷
See you again soon.
Kind regards,
Team Cool Hog
Lovely & helpful staff
Lovely & helpful staff, Great range of products, will happily come back here
17 januari 2026
Review zonder uitnodiging
Antwoord van Cool Hog
Love to hear this — thank you!
We’ll be sure to pass the kind words on to the team, and we’re really glad you enjoyed the range we’ve got in store. Appreciate you taking the time to leave a review and we’ll look forward to welcoming you back again soon 🐷
Kind regards,
Team Cool Hog
Excellent products
Excellent products, very helpful friendly staff. Will be returning
17 januari 2026
Review zonder uitnodiging
Antwoord van Cool Hog
Thanks so much for the kind words!
We’re really pleased you enjoyed the products and found the team helpful and friendly. Appreciate you taking the time to leave a review, and we’ll look forward to seeing you again soon 🐷
Kind regards,
Team Cool Hog
Antwoord van Cool Hog
Really appreciate this — thank you!
Great to hear you enjoyed the food and received good service from the team. Thanks for the support and hope to see you again soon 🐷🫶
Kind regards,
Team Cool Hog
Amazing products
Amazing products. Nice to find somewhere that has mens gifts
Great quality and taste
17 januari 2026
Review zonder uitnodiging
Antwoord van Cool Hog
Thanks so much for this!
We love hearing that you found us for men’s gifts, and we’re really pleased you rated both the quality and the taste. Appreciate you taking the time to leave a review and support us.
Hope to see you again soon 🐷
Kind regards,
Team Cool Hog
Antwoord van Cool Hog
Thanks for the review!
Really glad you enjoyed the snack — appreciate the support and hope to see you again soon 🐷
Kind regards,
Team Cool Hog
Great shop nice food and sweets
Great shop nice food and sweets
17 januari 2026
Review zonder uitnodiging
Antwoord van Cool Hog
Thanks for the kind words!
Great to hear you enjoyed the food and sweets, and that you liked the shop too. Appreciate you taking the time to leave a review — hope to see you again soon 🐷
Kind regards,
Team Cool Hog
Amazing as always
Fantastic products always great flavouring added to the pork scratchings and the wife and kids love the cookies especially warm have told various friends who have since ordered
16 januari 2026
Review zonder uitnodiging
Antwoord van Cool Hog
Love hearing this — thank you!
Really glad you’re enjoying the scratchings and the flavouring, and even better that the cookies are a hit with the whole family (warm is definitely the right way). Big thanks as well for spreading the word to friends — that support means a lot to us 🐷
Hope to see you again soon.
Kind regards,
Team Cool Hog
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