Cope & Co. Reviews 

I had great experience with Cope and Co during my recently renting house in Derby.
Entire move-in process was smooth without any glitches and was professionally managed by entire Cope and Co team.
All the questions and concerns were quickly and clearly responded by the team.
Overall, I am delighted with their services and definitely recommend them to others.

First class service as always the most professional team another successful let !

Simon Joyce - exceptional service, I couldn’t ask for more as a landlord. Simon goes out of his way to help advise and has even picked up property keys on my behalf (when I couldn’t collect myself, on completion of a recent property).

My tenancy agreement was end the 10 Nov 2024, according the agreement, I should arrange cleaning before I handover the keys.

I moved out before Nov , so I ask Cope & co any recommendation or referral about the cleaners, and then they send me their partner of cleaning, and I agree the price 200 pounds and they cleaned my house .

after handover the keys , Cope & co email to me about they will deduct my deposit as the cleaning is not match their standard. but the question is the cleaner is their partner , and then I asked that cleaner came to clean, but Cope said it is not reach their standard!

I am not a professional cleaner so I ask you any suggestions .

Ok Fine, this company has high cleaning standard, but their cleaning partner can't match their standard, That means no need to clean before you leave! Interesting!

Cope & Co helped me in finding apartment flat despite i lived away, they did for me online/video tour and after my acceptance everything was smooth. Their team was very helpful and informative.
And that's what makes Cope & Co outstanding on lettings market.
Many thanks 👍

I cannot compliment Emma and her colleagues at Cope & Co enough, for the dedicated and professional way that they dealt with my recent tenancy.

Although I was relocating from Ireland, Emma dealt with the tenancy process seamlessly, and I always felt confident that everything was being handled well.

Based on my personal experience, I would certainly recommend Cope & Co for their excellent service.

Everyone at Cope & Co made our house moving experience as easy as possible. Answered all our questions and contacted us back within the hour regarding our queries.

Have been liasing with Laura over the past few weeks regarding the rent guarantee insurance policy offered as well as some other issues with one of our rental properties managed by Cope and Co.
Always a pleasure to chat with, thank you for all your help Laura

Emma, Nina and the team from Cope & Co, were helpful, patient and supportive in making our move to our new home stress free.
I would highly recommend their services

I was really pleased with my experience at Cope&Co. Nina was very professional and supportive every step of the way, making my tenancy process smooth and stress-free. I highly recommend her for anyone looking for a seamless rental experience!

Cope & Co have managed all of my rental properties in Derby for almost ten years. They've been consistently professional, trustworthy and reliable throughout. No hesitation in recommending them to any landlord in Derby looking for a good agent to manage their lettings portfolio.

Very big thanks you to Nina she’s very nice and professional she sorted my moving smoothly with no stress keep me updated all the way through.i highly recommended cope & co agency. Thanks

This is my first time renting and I had a very positive experience. Whole process was easy and fast. Their customer service is really good, very easy to get in touch and very responsive.

The firm has been my letting agents for the past 9 years and throughout that time I have had no reason to regret my decision to leave the management of my properties in their hands.

absolutely terrible company
absolutely terrible company, emma entering my property without my permission, when i called up to complain the manager said they sent me an email, so that gives them legal permission to enter my property, i advised the manager it is illegal to enter anyones property without any agreement, l have taken legal advise

Really smooth working with Cope & Co on a purchase of a flat. They answered all my queries promptly and were very supportive in progressing the sale. They took a lot of the stress out of the experience!

Great service from team house re-let immediately was kept well informed very professional

The team ensured that our property was re-let immediately and at an improved rental. Both the departure of the previous tenants and arrival of the new were managed efficiently and without fuss.

Our first home in Derby was rented through Cope and Co ( then Professional) letting agents. We stayed at this particular house for nearly 2 years and through both these years, all our complaints were immediately addressed. We stayed comfortably and the end of contract was handled very well with no cause for complaints with deposit processing on time.
All in all, we have had a very good experience with this letting agency.