Cosmeticrx Reviews 710

The entire process- from the initial consultation, to the prescription and shipping was a fast and professional experience. I had an issue with one of my orders but as soon as I reached out to them, they resolved it both quickly and to my satisfaction. I will keep using their services. Thanks.

Got helped by Melissa and she took care of me wonderfully. She totally made my day.

So excited to start my weight loss journey. Melissa was super friendly and very helpful setting up my account. Can’t wait to get my medication!

Melissa was super helpful and very knowledgeable! Thank you Melissa!

Melissa was awesome! Very helpful and knowledgeable 🥰

Wow, what I thought would be a difficult process was made so easy, no judgement and so much help. Would highly recommend for your health journey. Thank you Melissa!

Melissa was amazing spoke clearly and made me so comfortable with the decision to move forward with my weight loss journey. I would 100% recommend them for any further questions or concerns!

I made my purchase and it arrived very quickly. Love how fast they respond if you have a question.
Marca Harris

COSMETIC RX REVIEW!
Company suxs this or the email you get when trying to email them asking about delivery. They don’t answer for days. They got my payment. No product they say you track it on the web site but it shows complete and it hasn’t been mailed out. They only mail on Monday, Tuesday & Wednesday. My first order was two weeks even though it had said complete it wasn’t mailed. Messages only work sometimes. Emails are not answered with in the time they say. If they even answer your email. I would really think twice about this company! I will post again when review it to keep you informed of the long ridiculous process. This is all I get

“We have a new update to our website! Now all tracking numbers will be viewable on your CosmeticRx account. Click "View Consult" and scroll down to "Weight Prescription" chart and you will find your tracking information associated with all your future refills. -The Support Team MB”.

The emails are computer generated.
This is the tracking on the web site
“14.08.2025” -date mailed
Tracking Number, Product Quantity, Sig, shipping date Status Price & Action all so it has a line for resume . I guess if you put it on hold. It was completed on the 14th and has not been mailed.
Think twice if want this headache. I regret dealing with this company.

This was fast, easy, and so so convenient. The staff that I talked to was amazing and helpful. Would use them a million times over!

I recently had the pleasure of working with cosmeticrx and I couldn't be more satisfied with my experience. From the very start, their communication was exceptional. The team was not only responsive but also proactive, ensuring that I was kept informed at every stage of the process.

What truly impressed me was their speed. My requests were handled promptly, and the turnaround time exceeded my expectations. It’s rare to find a company that balances efficiency with quality, but cosmeticrx manages to do just that.

Additionally, the thoughtfulness demonstrated by their team was remarkable. They took the time to understand my needs and provided tailored solutions that really made a difference. It's clear that customer satisfaction is a top priority for them.

Overall, I highly recommend cosmeticrx for anyone looking for a reliable partner that values communication, speed, and thoughtfulness. I look forward to working with them again in the future!

Was referred to CosmeticRX by a friend and so glad I was. They were priced the best and their customer service has been 5-star.

I’m just getting started with GLP1s. My sister recommended CosmeticRX and has had a good experience for several months. It was easy to set up and I’m excited for the meds to come and to get started.

First time GLP-1 user here! The process was really smooth with CosmeticRX. Ordering was easy and I like that they let you know about the subscription upfront and how to cancel it. Very transparent! I’m happy with my purchase.

I had such a great experience thanks to Melissa! From the moment I spoke with her, she was friendly, professional, and incredibly helpful. She took the time to answer all of my questions thoroughly and made sure I fully understood everything without ever making me feel rushed.What really stood out was how knowledgeable and informative she was she clearly knows her stuff and genuinely cares about helping customers. Melissa went above and beyond to make sure I felt confident and taken care of.Customer service like this is hard to find these days, and Melissa truly made the whole experience smooth and enjoyable. I highly recommend working with her!

continue to send even though I repeatedly sent emails and said no more subscription.Do not order from here. Bogus phone number provided. They do not respond to emails.

Terrible customer service!!! They will NOT respond to your messages and good luck canceling your account!! Save your money and choose a different company!!!!!

They dont allow you to end the membership and want to.continue to charge you after you try over and over ro cancel. I had to call my bank and stop.the payments and they still tried to charge me with a different name. Awful experience!!!!!

This company is the worst. Customer service is non existant. I send messages and emails and get no reply or if I do get a reply they dont bother answering my direct question. Monthly prescription is always sent late so I cant stay on a constant schedule. Absolutely the most unprofessional and frustrating business to deal with. Any good review was probably solisited by the company. I know for a fact they do this. After my initial purchase from a Groupon, I immediately had poor customer service (sent me meds with no information or instructions and would not respond to my email or DMs) so I left a bad review on Groupon. Someone called me within hours! Spent all this time going over information with me, making sure I was happy. Then said if I'd be willing to go on Groupon and leave a 5 star review they would make my first month free. He waited on the phone while I left the review, confirming it went through, then refunded my first month's payment. So I'm sorry, Im part of the problem. But Im here to warn you now. The stress and frustration they put you through is not worth whatever money you might save.

For the most part, CosmeticRX has been wonderful. However the last 3 months, I've noticed that the bottle on my Trizepatide is 4 weeks at 83 units. The last 3 months, it has been 3 weeks at 83 units and the 4th week varies from 70 units to 75 units. Customer service has said "The number of units may appear lower, but that’s because the concentration of the product has been increased. This means that even though the unit count is smaller, the total amount in milligrams (mg) is actually higher."

Makes absolutely zero sense to me. I am requesting, to receive 4 weeks of 83 units, as that is what I am paying for.

I really like working with CosmeticRX and don't want to have to change and go to another company. I wish they would honor what I am purchasing.