Ho acquistato L ultimo costume di spiderman ottima qualità,cura dei particolari.,nonostante le festività natalizie ci sono voluti 17 giorni X la consegna come indicato da altre recensioni. Ho sempre a... Toon meer
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Lees wat reviewers zeggen
Good quality costume and good customer service. Quick response with WhatsApp chat/customer service. Costume came with vest, undershirt, and pants. My son wished the turtle neck part stayed on better/t... Toon meer
Attention! Supplied with a penis bulge. I can't use the product like this. I have to pay for the return myself. Disappointing. Achtung! Anzug wurde mit einer Penis-Applikation geliefert. Ich kann das... Toon meer
Bedrijf heeft geantwoord
We've ordered a few superhero (spidey) costumes for our kids (ages from 4 to 7) here and so glad we did. The quality and fit looks perfect just like the real deal and so the kids love them. There was... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Thousands of vintage clothing items, including Vintage Costumes, Victorian Tea Dresses, Rococo Gowns, Gothic Bridal Dresses, and Baroque Capes, are popular in multiple countries…
Contactgegevens
Building 3,No. 81, Section 4, Yong'an Road, Dongsheng Street, Shuangliu District, Chengdu City,, 610094, chengdu, China
- marketing@costumeslive.com
- costumeslive.com
3,8
Goed
142 reviews
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Lovely WhatsApp customer service
Lovely WhatsApp customer service, I was concern about my estimated arrival time and they explain to me very kindly, Delivery was much quicker than expected & all hassle free. beyond expectations about quality very nice and soft material!!
24 oktober 2022
Review zonder uitnodiging
I am still waiting for my kids costume…
Costume live after I emailed them they had a representative contact me numerous times to make sure my order came on time before Halloween and they got it done and handled!very happy with the customer service and the costume it's self!started off Rocky but they got it handled for me!!I'll buy again from them!
19 oktober 2022
Review zonder uitnodiging
Antwoord van CostumesLive
Dear customer,
Sorry didn't reply you in time as there is a time difference between us. Sorry to make you wait. After reading your messages, we called you and sent you the logistics information by email. We also contacted the courier to urge your package. Accoriding to the logistics information, the package was delivered successfully. We do apologise for the inconvenience caused.
Best regards.
Scam Company
I ordered a costume beginning of October around October the 11th 2022. I inquired to see if my costume will make it for halloween as the shipping said 8-10 days. The customer service agent replied with the tracking number which didn't answer my question as it did not work. I asked 3 more times and they still just sent me the tracking number. After thorough research I found the REAL tracking number and it might deliver November 7th or later. Incredibly unsatisfied and livid. Scam company. No one should be buying from here.
19 oktober 2022
Review zonder uitnodiging
Antwoord van CostumesLive
Hello there, due to Halloween season, we feel sorry we didn't reply you time. We feel terribly sorry about what happened. It was our fault that didn't deal with this problem properly. We don't wanna make you angry with us. I have asked our related staff for dealing with your package according to quick service. If it can't arrive before Halloween, we'd like to refund you shipping fee for compensation. If you want to return the package, after the package is delivered, you can apply for it on our website.
Do not recommend to purchase from this store scam
The reviews aren’t real. Neither is their instructions on their page. I purchase something than tried canceling it right away. There was no way of me doing that. When i emailed them they responded the next day i guess they’re located in china. In their website it says once purchase you have a window of 24 hours to cancel and get ur money back. After that they dont refund the money. Instead of canceling my order with the email i sent the person ask why i was canceling it when i clearly asked to please cancel because i already had purchased from someplace else where shipping was free and i would receive it in less time. Its been 2 days they haven’t gotten back to me . I had to cancel the order with my bank. Awful store do not recommend ☹️☹️☹️
13 oktober 2022
Review zonder uitnodiging
Antwoord van CostumesLive
Dear customer,
Thank you for shopping at CostumesLive. We are sorry that we don't reply you in time due to weekends. Now we have helped you cancel the order and the refund will come to you soon. According to our cancellation polity, "All of our products can be cancelled until they are shipped. If your order is unpaid, you can easily cancel your order by yourself. If your order has been paid, you can contact us to cancel your order. Once your order has been shipped, it can no longer be cancelled." As you contacted us within 24 hours after you ordered, the refund will be full.
We do apologise for the inconvenience caused.
Best regards.
Very difficult to return a purchase
Very difficult to return a purchase. These reviews on here can't be real! I call BS...
12 oktober 2022
Review zonder uitnodiging
Antwoord van CostumesLive
Dear customer,
We appreciate you buy our product and trust us. We are sorry to hear that you are unsatisfied with our return service. If you want to return the package, you can apply for it on our website. After we receive the application, we will tell you the return process soon. If you have any problems about return process, you can contact us at any time and we will try to help you solve the problem.
Best regards.
I bought a superman suit and it arrived…
I bought a superman suit and it arrived much earlier than I expected. It fitted perfectly and the fabric was of premium quality
14 september 2022
Review zonder uitnodiging
Fabulous regency style dress
Ordered for a regency themed party and the dress didn’t disappoint! Great quality fabric and cut for a ‘costume’, looked fantastic.
Delivery was much quicker than expected & all hassle free.
I was even texted to make sure that my measurements were accurate.
10 augustus 2022
Review zonder uitnodiging
Super Service schnelle Lieferung
Tolle Kostüme sieht sehr gut aus. Der Sevice war klasse. Erst hat man uns nochmals nach den Körpermassen gefragt und die Grösse des Kostüms abgestimmt. Lieferung kam sehr schnell. Kundenservice hat auch nochmals nachgefragt, ob wir zufrieden sind. Alles perfekt :o)
17 augustus 2022
Review zonder uitnodiging
The package came within the allocated…
The package came within the allocated time and the dress came in perfect conditions! The quality is beautiful too, highly recommend.
13 augustus 2022
Review zonder uitnodiging
Happy boy happy mum
I was slightly apprehensive as this was more expensive than I’d usually pay out for a child’s costume. But when it arrived I was absolutely thrilled with the sizing, quality and speed of the delivery. My little boy has not taken it off! He absolutely loves it and it’s worth every penny. Would purchase from this company again in future :)
3 augustus 2022
Review zonder uitnodiging
Super costume de Spider
Super costume de Spider, le site propose plusieurs costumes avec d'autres super-héros et héroïne.
29 juli 2022
Review zonder uitnodiging
Colis reçu rapidement
Colis reçu rapidement
Article conforme et très bon suivi client
1 augustus 2022
Review zonder uitnodiging
Completely satisfied
After conversations with the vendor we were finally able to receive the Shoes after they were shipped by any other way than the United States Postal Service. The complete fault belongs to the United States Postal Service. Thank you costumes alive for your services and look forward to doing more business in the future. Thank you again
29 juli 2022
Review zonder uitnodiging
Great costume and service
I ordered a costume for my sons birthday, he absolutely loves it! Great quality and amazing service. Love the personal touch of the message I received to ask if everything was ok with receiving my order. Would definitely purchase again. Thank you 😊
8 juli 2022
Review zonder uitnodiging
Great quality and sizing
This is my second order and again the service was outstanding! The costumes fit better than any others. Definitely worth spending the extra little bit as these costumes are great quality. Will be buying again no doubt
7 juli 2022
Review zonder uitnodiging
Très sérieux
Super article, conforme au descriptif. Rien à dire. Sérieux, envoi et suivi rapide.
7 juli 2022
Review zonder uitnodiging
Costume was unreal and amazing quality…
Costume was unreal and amazing quality ! Would 100% recommend this to anyone thinking of buying a costume from these guys ! Well done will definitely be recommending you guys to everyone
27 juni 2022
Review zonder uitnodiging
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