Cotswold Automotive Reviews 

After being let down by another company we were a bit nervous about looking for a car. Matt put us at ease,very friendly and professional would definitely recommend, very happy with the purchase and will definitely tell friends and family about this company.The whole process was made easy from viewing to buying. Top marks to Matt and his team.

Amazing seller, really kind and made the process really easy, allowed a test drive and temporary insurance to drive home, amazing seller 100% recommend

Excellent service, good price, friendly team.
I received a parking ticket when we purchased the car but Cotswold Automotive sorted the ticket without any hesitation.
I recommend Cotswold Automotive.

i recently bought a car from cotswold automotive and i have to say, the customer service and efficiency of the sale was outstanding. i highly recommend this dealer if you're looking to buy quality used cars

Mike was great from start to finish, he made the whole process easy, I got a great part exchange price for my car too! The office was a little hard to find but I found it in the end, and despite the rain drove away in my new car very happy.

Excellent customer service, Mike was very helpful. Staff are polite and courteous. 2nd car we have bought from Cotswold Automotive. Would highly recommend.

Purchased a car from these guys, highly recommend them ,on the day of the sale every thing went so smoothly they couldn't be more helpful and they stick to there word, I would definitely use them again

Seen a car and within 24 hours the car was delivered to me and purchased. Super friendly staff updating me all the time, and couldn’t do enough to help. Really impressed with the car and garage. The amazing staff made buying my car a quick and positive experience!

My daughter bought a nissan quashqi from them on 25th of July. Less than month later 16th of August it went into limp mode, needed £608.70p of repairs to it. They offered to pay £200 towards the repair as they hadn't sanctioned it, well what was my daughter supposed to do? Cotswold automotive had told her it was a warranty issue, warranty wouldn't cover it, so she felt so pressured into sorting it out herself and she desperately needed the car for work. She had to get it fixed and paid for immediately. Now they won't even cover the full cost of the repairs for a not fit for purpose car THEY sold!!!! No car sold fit for purpose goes that wrong that quickly.
Since repair it's gone wrong again it's in limp mode and needs a new DPF which will cost about 1k !!! Again not covered by warranty.
Cotswold automotive lied to her about her consumer rights so beware of this...the repairs should have been arranged by them but they just told her to call the warranty people and brushed her off.
It was nothing to do with the warranty. ( which was absolutely useless any way as it didn't cover the repair...so it's not use the paper it's written on)

Cotswold automotive are quick enough to take YOUR money. But if you want a refund, it will take 14days !!!!!....we found them to be deceptive and deceitful when it comes to telling you your consumer rights and fulfilling their legal obligations to you as a customer.

I really feel that they really are bullying her in this situation. Maybe that is how they treat young women who buy a car from them. ???

My daughter needs a good reliable car, it's such a shame she paid £4995 and didn't get that.

I wish we had looked up their reviews beforehand, my experience with this company means I can only say from my point of view :Stay away from this company. It's not even a proper looking place the 'dealership' is just a rented office space with a few cars parked outside. No way of fixing or sorting out any issues for you. They just farm it out to other garages in Bristol road Gloucester.
But then again I guess this is all the risk when you buy at distance over the internet.

We have sought legal advice which has backed us up and said Cotswold automotive are in the wrong which is reassuring, but it's just so much hassle to deal with all of this when it should have been an easy experience.
I feel they are dragging their heels as they have the money and means to do so.

NO CAR BOUGHT FROM A DEALER SHOULD EVER NEED THIS MUCH WORK/REPAIRING DONE TO IT WITHIN A MONTH OF BUYING.

Great selection of vehicles at very reasonable prices. I bought a VW Passat from Cotswold Automotive recently and I have had no problems with the car. I would definitely recommend their services to other people looking to buy their next car.

Excellent car sales company with very professional staff and a stock of well presented honest cars. I found Mike and Emily to be very friendly, helpful and a joy to deal with. They are a credit to the car sales industry.

It was great, they let me inspect and test drive the car by myself without any distraction. I was late but they still helped me. Thanks a lot.

Mike was very helpful when I was looking at buying a car. Answered any questions I had. They even messaged me after I’d purchased to car to check everything was going well! They are easy and quick to contact too!

Very good experience and well looked after by Mike the service was outstanding well worth dealing with these people. 5*

Super helpful, easy experience, would 100% recommend!!
Thankyou

I brought a car from here 2 weeks ago. I am very pleased with my experience. Emily made my experience a joy. I’m always nervous buying a car. Would recommend to friends and family. Thank you for a 5 ⭐️ treatment.

Amazing service, staff couldn't have been more helpful! Thank you!

My Daughter bought a 2015 Peugeot 208 from this company. As she lived in Doncaster, viewing was a problem until she came back to Gloucester about 5 days later.These guys were totally understanding and accommodating to our needs/requests.
Absolutely faultless service. Car was like brand new, great communication with Matt. They are all very customer focused. Would highly recommend. They are A1.