County Golf Reviews 

I would not even have put one star but it wouldn’t let me put none! Absolutely terrible customer service recently. I am unsure if staff have been changed recently as I’ve ordered a few times and never had an issue however I returned my last order which was bought as a Christmas present and was too small. They don’t offer an exchange so asked for refund ( which I paid to return) and then I was going to purchase the other size or another garment. Not now. The item was returned to me after not even acknowledging receipt of it being returned, with no other communication other than a note on the order form saying can’t refund it’s been washed!! It absolutely had not been and was only tried on once for minutes then put back in the original package. To then call them and say there is obviously a mistake here you can clearly tell the item is unwashed by the feel smell and look of it! ( original folds from being in package were still in it!) to be basically told a I’m lying as multiple members of staff said it was washed! Absolutely disgusted. I will never purchase from them again because of this and I’m now left with an item that can’t be used. Appalling customer service.

I was recommended County Golf by a golfing friend. I have subsequently purchased many items such as trousers, shorts, t-shirts, gloves, mid layers, jumpers, hoodies and hats which have all been exceptional in style and quality. The cost savings are substantial and the customer service has been first class. County Golf is my go-to place for golf clothing.

Happy with purchase. Excellent range of products.

Good customer service. Thanks

I had the misfortune of discovering County golf back in 2014, I say misfortune as it has now cost me a fortune, mainly due to there great prices and first class customer service. I have quite the collection of clothing and have made a few mistakes with orders which they have rectified on every occasion without quibble, even though it is my own fault ( PS if I order the wrong size then I expect to pay to return it) there measurements that are specific to the items are brilliant, my refunds have been processed on the day of the items arriving back, because of this I am happy to reorder before getting my refund as I know there will be no issues. I have had just a few occasions where delivery has been slower than usual but this is the couriers issue not there's so they should not be criticised for this. I just want to take this opportunity to commend their customer service team, they are truly exceptional. Here's to another 7 years buying from you.

Excellent customer service.
Good range of products.
Good prices.
Definitely recommend

I have ordered a few items from County Golf now and the prices are unbeatable (trust me I've bought a lot of golf gear). I recently had a mix up with my return whereby the post office essentially didn't return the item as paid for. The team refunded me the amount after requesting proof of postage, which was a superb gesture. Will use the refund to shop with them again and grab some more bargains.

You can fault the products they sell or the price they sell it for But the delivery is rubbish, if was free I could accept waiting 5 days or more but we are for a 48 hours delivery which never happens, perhaps they not use Royal Mail.

Fantastic customer service.

Had a query for the team. Was answered really well. My query was based on a pending delivery, something which I completely understand is out of the hands of the company once in the hands of the courier. Nevertheless county golf took action immediately leaving me completely satisfied with the end result.

Customer service is at the top of this teams agenda and I can only recommend a company like that.

Hats off

Nearly two years ago I bought a pair of trousers from County Golf. Then I was diagnosed with Multiple Myeloma. Then I was house-bound by Covid and by the time I could play golf again I had put on weight and the trousers no longer fitted. I contacted County Golf who said that if the trousers still had their labels on and if they still stocked the size I now needed they would exchange them. I have just received the new trousers. This isn't just Customer Service, this is Bloody Marvelous Customer Service. I now know exactly where I shall buy any more golfing attire that I need.

Great service. Ordered a couple of times now and my order has come within days. The last time I noticed that the jacket I had ordered had been reduced the day after. Contacted them and they refunded me the difference. Good customer service and have their site as one of my favourites as they have great prices.

First time ordering after a recommendation on Golf Monthly forum. Ordered two Adidas polos for a bargain price. Ordered on Thursday evening and arrived this morning. Well packaged and item as described.
Will be ordering more items again. Great prices.

Absolutely excellent company to deal with. Over the years, I've placed several orders with this company. Principally, my reasons for ordering from them are largely based on price/cost. I know & appreciate there are golf suppliers who promote themselves as being "Discount" suppliers, however, I've found that their rhetoric doesn't match the true cost to the consumer. By contrast, County Golf DO provide great value for money. Their customer service is excellent. From a courteous e-mail acknowledging receipt and thanking you for your order, to delivery within a couple of days, is positively encouraging and I can / Do highly recommend this company.

Always a great selection of golf gear at really competitive prices. Quality is of a high standard & service is exceptional. On the few occasions I’ve had to amend an order or cancel, the customer service team have always been quick to help.

Placed an order for polo shirts on Sunday and realised I had ordered incorrect size on two items. Contacted County Golf by e-mail, they responded same day.
Issue (which was my fault) was sorted out on Monday and the order despatched same day, delivered as per original timescale.
Great prices and fantastic service. Will definitely be using them again.

Have got to say have been ordering now for 6 months and everything from deliveries and when I have to do returns have been perfect, customer service has been outstanding,would highly recommend to anyone.

I have I ordered from this website multiple times now and it is always delivered swiftly. The products are very good value for money and cater for the larger golfer. Would highly recommend if you don’t like paying American Golf prices.

Good products and reliable service, what else do you want!

Probably will not use again , disagree with returns policy,
item was as described , delivery was good ,
but £3.95 for delivery then £4.00 return as item was too small and then another £3.95 if i wanted a different size
i dont think so

Having had an annoying experience with a big national company, how refreshing to have dealings with a company that treat you as a proper customer. The products are very good value for money. They accidentally sent me the wrong item - understandably, because the manufacturer hadn't actually labelled it - right pattern size etc. County Golf were very helpful; sent the correct item immediately and refunded my postage for returning the goods sent in error. Very pleased with their prompt and friendly service and will definitely use again.

I buy all my golf clothes on this website - great range; leading brands (Ping and UA are my favs); and low prices. Why shop anywhere else!
Delivery has always been very quick and the clothes come on their hangers(if applicable) and plastic wrapping for protection.