Had trouble redeeming a voucher by myself spoke to online chat and it was all sorted within about five minutes great service
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very good company providing a wide range of courses at very affordable prices. A good way to improve my skills or learn something new. Whatever you looking for most likely will be there as there are... Toon meer
Bedrijf heeft geantwoord
I’m loving using Coursegate to get qualifications in various fields. All the courses I’ve taken so far have been user friendly, enjoyable, and the course modules have been filled with valuable l... Toon meer
Bedrijf heeft geantwoord
The course was complete and full on, although I did feel cheated. It is not very obvious the course was time sensitive, things dont work properly, sometimes my course was not opening, page was not loa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Our vision is to maintain the good credibility, we established ourselves as a provider of good quality, affordable, accessible, and convenient online courses.
Contactgegevens
Unit 3, 80a Ashfield Street , E1 2BJ, London, Verenigd Koninkrijk
- 020 3976 7766
- info@coursegate.co.uk
- coursegate.co.uk
4,5
Uitstekend
319 reviews
Geen recente geschiedenis van het vragen naar reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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The wide range of courses on this site…
The wide range of courses on this site is so vast, I did the Horticulture Diploma Level 3 and it was so interesting to do. I would like to also say the customer service was amazing the online chat team are very helpful. I chatted with Rocky and Mike.
27 december 2023
Review zonder uitnodiging
The learning was very informative
The learning was very informative. The support from the team was prompt. This was my first online course but the experience was good. I would recommend Course Gate to any one who would like to pursue an online course.
16 november 2023
Review zonder uitnodiging
I completed the Course "Level 2 Food…
Great online Study Provider.
22 oktober 2023
Review zonder uitnodiging
very well written
hi, very well written, learned a lot. good structure
11 oktober 2023
Review zonder uitnodiging
Course hate have been fab
Course hate have been fab so far. They have so many cost effective courses to choose from it's hard to know what to choose. Their communication and assistance is brilliant if you need any help. The only thing I'd say is that I'd love to see a course comparison option on their website as they can have several courses for the same area it would be good to have a quick comparison option to glance over rather than having to go into each course.
12 oktober 2023
Review zonder uitnodiging
This company takes 7 months to review…
This company takes 7 months to review your work, then tell you after this time it won't be required. It was good until you pay for life, then they don't provide a service.
Please don't pay long-term with them. I now need to take legal action to get my money
20 februari 2023
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I've done 3 courses with Course Gate
I've done 3 courses with Course Gate, waas my first experience with an on-line course from another country. The courses was amazing, just enought and the support was really helpfull and competent. I love it. I'll keep it up, more and more courses with them for sure. Strongly recomend Course Gate to anyone.
28 juni 2023
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I appreciated talking to a live person…
I appreciated talking to a live person in customer service to access the lifetime access to a course I purchased at good value for myself. I also suggested and gifted the course to others as the courses are well worth it. Thank you!
31 mei 2023
Review zonder uitnodiging
Antwoord van Course Gate
Dear Learner,
Thank you so much for taking the time to share your experience with us. We are delighted to know that it was a positive experience. We hope you will continue your online learning with us.
Regards,
Course Gate
Updated review with suggestions
Seeing as I’ve been asked 3 times, I’ll edit my review. Course gate finally sent me my PDF certificate, my gratitude towards Rocky for calling me and sorting that out very promptly. That was very professional.
However, I still feel as if the website and other aspects need to be updated…hyperlinks that work correctly, links to social media with the correct pages, a helpline that answers phone calls, live chat that is actually working etc. you need all of these things in order to support customers and help them navigate through your site. Also, if there’s just one person working, please say that as it would be a much better excuse than to say ‘we had a holiday for our colleague’ as an excuse why my order was 5 days late.
21 april 2023
Review zonder uitnodiging
Antwoord van Course Gate
Dear Hollie,
Please accept our sincerest apologies for the issues you have faced. We are normally known for our quality support and service but we regret that we missed the mark this time. We have already taken this to our relevant team and they will get in touch with you soon. Thank you for your time and feedback.
Update: Thank you for updating your review. It's good to know that you received your certificate. However, we once again sincerely apologise for the website issue. We hope you will be glad to know that the issue has successfully been resolved. We are also so sorry for the fact that you weren't satisfied with the support. We have immediately sent necessary instructions to the relevant team so that such incidents do not occur again in the future. Thanks again for learning with us. We are looking forward to serving you again with a better learning experience.
Regards,
Course Gate
Customer service will help!
Had an issue activating my prime membership. Was quite upset but the team at Course Gate both called and emailed me to sort the situation. Great customer service!
13 april 2023
Review zonder uitnodiging
Antwoord van Course Gate
Dear Nikola,
It's really an immense pleasure for us to know that you got your issue resolved with the assistance of our support team. In fact, we are always committed to providing our learners with the best possible support with promptness and perfection. Thank you for being with us. We are looking forward to serving you again.
Regards,
The Course Gate Team
Brilliant value!
I recently completed the life coaching course. It was excellent! Felix-the instructor, was very thorough and informative, whilst keeping the course interesting throughout.
I love how this course covers not just how to be a life coach but also a health coach AND a wellness coach! I learned a lot not just for my clients but for myself too! Time and money well spent. Grateful... thank you
4 februari 2023
Review zonder uitnodiging
Antwoord van Course Gate
Hi Fouta,
You are most welcome. We are glad to know that we have contributed to your knowledge and you have enjoyed your learning phase with us. Hope you will continue your online learning with us. Thank you for your time and feedback.
Regards,
The Course Gate Team
Bicycle maintenance course
I wasn't happy with some of the course content but am very impressed with the communication and customer care provided by Coursegate.
They have resolved the issue and I look forward to doing another course with them.
8 november 2022
Review zonder uitnodiging
Antwoord van Course Gate
Dear Helen,
We appreciate you taking the time to share your feedback with us. Your feedback helps us do better. We always take every feedback seriously & act accordingly. We are glad to know that you got your issue resolved promptly with the assistance of our support team. In fact, we are always devoted to providing our learners with the best possible service and support with promptness and perfection. Thank you so much for sharing your feedback. We are looking forward to serving you again.
Regards,
The Course Gate Team
Awful don't waste your money
Terrible courses that will teach you nothing from the few second content. See if I get my money back as they promise on the website.
18 oktober 2022
Review zonder uitnodiging
Antwoord van Course Gate
Hi Michelle,
Please accept our sincerest apologies for the inconvenience. We are usually known for our quality services and such complaints are rare for us. We always try to provide our learners with the best learning experience & we regret that we missed the mark this time. However, we have forwarded your feedback to our relevant department. One of our relevant team members will reach out to you shortly to provide you with the best possible solution. We are expecting your patience & cooperation in this regard.
Regards,
The Course Gate Team
Good place for distance education.
I am happy with the service provided from course gate support especially Mr. Rocky who solved my issue immediately.
Good place for distance education.
Thank you,
4 oktober 2022
Review zonder uitnodiging
Antwoord van Course Gate
Hi Ahmed,
We are pleased to be able to meet your expectation through our support. Rocky is really a fantastic agent of our team. We will convey your appreciation to him, we believe it will motivate & inspire him to keep up his excellent work. Thank you for your wonderful feedback. We are looking forward to serving you again.
Regards,
The Course Gate Team
so quick thanks to Rocky
12 september 2022
Review zonder uitnodiging
Antwoord van Course Gate
Hi Arzu,
We are delighted to know that you have had a great experience with our customer service. We have a great team, and Rocky is one of the best agents in our team. He will be pleased to hear your review. Thank you for your excellent feedback.
Regards,
The Course Gate Team
Rocky He is a supportive and quick…
Rocky He is a supportive and quick responder.
5 september 2022
Review zonder uitnodiging
Antwoord van Course Gate
Hi Maissa,
It's an immense pleasure for us to know that you had a fantastic experience with our support team. Rocky is one of the most talented and supportive agents of our team. We will convey your appreciative notes to him & surely it will inspire him to keep his excellent job up.
Regards,
The Course Gate Team
The assistance is prompt and precise.
24 augustus 2022
Review zonder uitnodiging
Antwoord van Course Gate
Hi Theo,
We are overjoyed to know you got satisfied with our assistance. In fact, we always try to provide our learners with the best possible support. We hope to serve you again.
Regards,
The Course Gate Team
easy to navigate and got all traning…
easy to navigate and got all traning done ,just waiting for my pdf certifcate , would use them again
24 augustus 2022
Review zonder uitnodiging
Antwoord van Course Gate
Hi Julie,
Congratulations on the course completion. We are delighted to have you with us. We hope your certificate will soon be sent to you. Thank you for your time & feedback.
Regards,
The Course Gate Team
Brilliant service, would definitely recommend!
Found my course to be very informational, and had access to everything immediately. Have gained a very in depth knowledge and how to put it into practise as well. Will definitely use them again when it comes to any additional courses!
22 augustus 2022
Review zonder uitnodiging
Antwoord van Course Gate
Hi Andrew,
We are glad to know that you found our course helpful & our course has helped you in your personal development. Thank you for your excellent review.
Regards,
The Course Gate Team
excellent online help
ordered course but it didn't appear when I logged on! went to online chat and they had it loaded in a few minutes.
22 augustus 2022
Review zonder uitnodiging
Antwoord van Course Gate
Hi Margaret,
Thank you so much for taking the time to share your pleasant experience with us. We are glad to have you with us. We look forward to serving you again.
Regards,
The Course Gate Team
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