I have been taxi driver insurance customer for last one year with cover my. They're very helpful and they're service is also very good. As a result I keep continue for this year with cover my. Like to... Toon meer
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Lees wat reviewers zeggen
I really had a great experience when I bought my taxi cover and would definitely recommend this one to anyone looking for easy hassle free cover. The only reason I won’t give 5 star is the price thou... Toon meer
Bedrijf heeft geantwoord
Hi I’m Muhammed A Azid last year was my first time I used them the experience I had was amazing. They were very helpful and understanding. Luckily I saved the person‘s number and his name is Daniel to... Toon meer
Bedrijf heeft geantwoord
No issue so far, always very easy to deal with and every attendant are very knowledgeable about any question you have, and patient as well as I do ask lots of questions. I would recommend this comp... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Verzekeringsmakelaar
- ook in
- Autoverzekering
- Bedrijfsverzekeringsmaatschappij
- Commerciële verzekeringsmaatschappij
- Taxiverzekeringsmaatschappij
- Verzekeraar
Geschreven door het bedrijf
Taxi Insurance | Minibus Insurance | Courier Insurance | Van Insurance | Motorhome Insurance | Business Insurance | Property Insurance | Tradesman Insurance | Motor Insurance
Contactgegevens
Field House, Station Approach, CM20 2FB, Harlow, Verenigd Koninkrijk
- 0345 456 4505
- service@covermy.com
- covermy.com
4,5
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good and Excellent 👍
28 februari 2026
Antwoord van CoverMy
Thank you for your great feedback! We’re delighted to hear you had a good and excellent experience. We truly appreciate you taking the time to leave a review.
Thieves and thieves
22 september 2025
Antwoord van CoverMy
Thank you for your feedback. We’re sorry to hear you feel this way.
When a policy is arranged with a finance agreement, the payments and terms are set out clearly at the start of the agreement. As with any finance arrangement, the agreement must be followed in line with the terms and conditions that were accepted when the policy was taken out.
If you are experiencing any difficulty with payments, we do offer support and may be able to discuss a payment plan to help manage this. Please contact our team directly and we will be happy to assist further.
Antwoord van CoverMy
Thank you for your kind feedback! We’re really pleased to hear that everything was explained clearly and that you had a very good experience. We truly appreciate you taking the time to leave a review.
The young lady was knowledgeable new…
The young lady was knowledgeable new what she was talking about and dealt with the situation very professionally credit your company
23 februari 2026
Antwoord van CoverMy
Thank you for your wonderful feedback! We’re delighted to hear that our team member was knowledgeable and handled your query so professionally. Your kind words mean a lot, and we’ll be sure to pass on your feedback. We really appreciate you taking the time to share your experience.
Very good service and customer service ⭐️
24 februari 2026
Antwoord van CoverMy
Thank you for your feedback! We’re delighted to hear you received very good service and customer service. We truly appreciate you taking the time to leave a review.
I was ringing yesterday 3/03/26 for my…
I was ringing yesterday 3/03/26 for my renewal my policy and I was very happy with the men help me and read al the term and condition about the policy !thank you
3 maart 2026
Antwoord van CoverMy
Thank you for your lovely feedback! We’re really pleased to hear you were happy with the support you received when renewing your policy and that everything was clearly explained. We truly appreciate you taking the time to share your experience.
Well explained and very informative and helpful
I was helped throughout and they took their time to get me, insured.
3 maart 2026
Antwoord van CoverMy
Thank you for your wonderful feedback! We’re really pleased to hear everything was well explained and that you found the service informative and helpful. It’s great to know you felt supported throughout and that our team took the time to get you insured. We truly appreciate you taking the time to share your experience.
Antwoord van CoverMy
Thank you for your review! We’re glad we could make you laugh while helping , great service with a smile is what we aim for. We really appreciate your feedback.
Antwoord van CoverMy
Thank you for your feedback. We’re sorry to hear you feel that some information wasn’t clear. We always aim to be transparent and provide full details throughout the process, but we understand that insurance can sometimes feel complex.
If there’s anything specific you feel wasn’t explained clearly, we’d really welcome the opportunity to review this with you and provide further clarification. Please contact the customer engagement team - engagement@covemy.com
Excellent service
23 februari 2026
Antwoord van CoverMy
Thank you for your excellent review! We’re delighted to hear you were happy with the service and truly appreciate you taking the time to share your feedback.
Antwoord van CoverMy
Thank you for your feedback! We’re delighted to hear you received very good service and truly appreciate you taking the time to share your experience.
Good service and easy everything.
19 februari 2026
Antwoord van CoverMy
Thank you for your great feedback! We’re really pleased to hear you found the service good and everything easy to arrange. We truly appreciate you taking the time to leave a review.
Having to cancel my policy as I was not…
Having to cancel my policy as I was not helped in any way and felt company asking for more money and finding different excuses to charge me. I have never had to give so much evidence about an insurance policy. When phoning in not helpful at all keep saying the same thing over and over again like a stuck record. Will never use them again. Hopeless
11 februari 2026
Antwoord van CoverMy
Thank you for taking the time to leave your feedback. We’re sorry to read that you feel this way and would like to clarify the situation.
At the start of your policy, you were advised that a CUE (Claims and Underwriting Exchange) check would be carried out and that if any information provided was found to be incorrect, the policy could either be cancelled or an additional premium applied in line with the insurer’s terms and conditions.
When the policy was taken out, you provided information that was later contradictory to the information found on the CUE check. Based on this information, the underwriter initially advised that the policy would be declined.
We discussed this with you, and we relayed the conversation to the underwriter on your behalf in order to get this resolved. As a result of our involvement, the policy was able to proceed rather than remain declined.
The policy was then recalculated based on the findings from the CUE check resulting in an additional premium. The difference in price was due the differing information from the inception of the policy to the CUE database. Claim dates are a rating factor for insurers, and this directly impacted the premium applied.
We understand that being asked for supporting documentation can feel frustrating. However, when discrepancies arise, insurers require evidence to ensure the policy is accurate and compliant. We did try to assist throughout and were able to secure terms where the original outcome was a decline.
We also advised that if you wished to cancel the policy, a formal cancellation request would need to be submitted in writing. To date, we have not received this request.
If you are able to provide any further documentation, we remain happy to pass this to the underwriter for review.
The customer service agent was very…
The customer service agent was very profesional, patient, calm knowlegeable, and courteuos.
18 februari 2026
Antwoord van CoverMy
Thank you for your fantastic feedback! We’re delighted to hear that our customer service agent was professional, patient, calm, knowledgeable, and courteous. We truly appreciate you taking the time to share your experience.
Antwoord van CoverMy
Thank you for your lovely feedback! We’re delighted to hear you received great customer service .We really appreciate you taking the time to leave a review.
Antwoord van CoverMy
Thank you for your feedback! We’re really pleased to hear you were happy with our communication and the support you received. We truly appreciate you taking the time to share your experience.
Very easy to talk too
Very easy to talk too. Always clear and precise. Price very competitive.
12 februari 2026
Antwoord van CoverMy
Thank you for your fantastic feedback! We’re really pleased to hear that you found us easy to talk to, clear and precise, and that you were happy with our competitive pricing. We truly appreciate you taking the time to share your experience.
Antwoord van CoverMy
Thank you for your review! We’re delighted to hear you found our service prompt and friendly. We really appreciate you taking the time to share your feedback.
Easy to work with the lady on the…
Easy to work with the lady on the phone, competitive price.
3 februari 2026
Antwoord van CoverMy
Thank you for your kind review! We’re really pleased to hear you found our team easy to work with and that you were happy with the competitive price. We appreciate you taking the time to share your experience.
Antwoord van CoverMy
Thank you for your feedback. We understand that CUE checks carried out by the underwriter can sometimes feel frustrating. However, these checks are an important part of the underwriting process.
If you’re able to provide the documentation requested by our Customer Engagement Team, the information can be reviewed by the underwriter and, depending on what is provided, the outcome may be reconsidered or adjusted.
We’re here to support you through the process and are happy to help with any questions you may have.
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