The coving is superb quality and and was so easy to fit, especially thanks to the corners that can be ordered separately. I was so impressed with their communication and how they were very willing to... Toon meer
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Just received my ceiling roses from Coving Direct today, and they are stunning! Way better than anything you can buy in the main DIY stores, and they arrived well packaged and in breakneck speed (just... Toon meer
Bedrijf heeft geantwoord
Outstanding customer care! They replied to my question within just two hours (at 10pm!) and David was extremely helpful throughout the whole process. I had checked the reviews before placing my or... Toon meer
Easy to navigate web site, extremely well packaged ceiling roses, fast delivery and great communication. Can't wait to see what my ceiling roses look like when they are in situ. This is what good busi... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We are a supplier of high quality design led interior mouldings.
Contactgegevens
Knockmitten Lane, D12 AV21, Dublin
- 02032892094
- sales@covingdirect.co.uk
- covingdirect.co.uk
4,9
Uitstekend
559 reviews
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Incredible service above and beyond
We wanted a specific product that was in stock. David ordered the product for us and held it till we were ready to purchase the service we received was incredible and the product were of a high quality. Easy to work with and our customer is over the moon with the finished product.
David a testament to his company went above and beyond to help us. Could fault the service he offered.
22 maart 2024
Easy to order at a reasonable price
Easy to order at a reasonable price. They provided tracking information so we could keep an eye on the delivery and a direct contact in case of issues, though there were none. Items were well packaged and arrived in good condition. All in all a great service.
25 maart 2024
Great quality product
Great quality product and very caring owner. Will definitely buy more in the future.
19 februari 2024
Irish firm shipping from Ireland
Irish firm with products shipping from Ireland - even though there is ‘UK’ in the title and a UK domain. Bare this in mind if you need to return something as the costs are high and with potential fees and taxes on top. Otherwise a good firm with a great range of products and good customer service and comms, all good if you don’t need to return anything.
14 februari 2024
Review zonder uitnodiging
Antwoord van Coving Direct
Hello Alex, thank you very much for your review. I would however like to correct a couple of the points you have made. Www.covingdirect.co.uk is NOT an Irish firm. It is the trading name of Davek Decor Ltd which is a UK registered company (VAT No. GB412789679). This is an important fact as it means customers do not pay any extra duties or VAT “on the doorstep” when they receive delivery. Something they would have to do if it was not a UK company.
Yes, orders are indeed shipped from Ireland, but I think you will find that a lot of things ordered online nowadays do not originate in the UK (or Ireland for that matter).
Finally, yes returns are always a pain for customers and so I do everything possible to try and avoid a situation where customers need to return items to me as there are costs involved. Before I dispatch an order every customer receives an email from myself asking them to double check everything ordered is correct and whoever is installing the items is happy with the products ordered. I will always choose to cancel an order rather than send it out to a customer who is unsure.
Returns cost more not because of taxes (there are no taxes/duties to be paid) but because of made up “import/export” fees courier companies charge for shipping goods out of the UK nowadays.
Regards,
David.
Amazing as allways
17 januari 2024
Deliverd on time and done the job will…
Deliverd on time and done the job will defaintley use you again
26 januari 2024
The items were delivered promptly
The items were delivered promptly, customer service was second to none. And install the curtain tracks was quick and easy. I had them installed the very next day now my rooms are nice and cosy, with three thermal curtains to each window.
18 januari 2024
Easy to order followed by a speedy and…
Easy to order followed by a speedy and efficient delivery. 10 out of 10!
16 januari 2024
Items arrived in good time in excellent…
Items arrived in good time in excellent condition
10 januari 2024
Great service
Great service, ordered during Christmas period when everything was shut down was able to get a response around timeframe very easily. The product itself is excellent and good value for money!
9 januari 2024
Great customer service and excellent…
Great customer service and excellent product. Very happy and will be using Coving Direct again.
18 december 2023
I needed to email this company to…
I needed to email this company to change the delivery address and the owner only rang me to assure that this was no problem…how kind!
Received the goods and I’m over the moon with them!!
Fantastic job!!
18 december 2023
Very fast delivery product looks great…
Very fast delivery product looks great and you can’t find anything similar in this easy to work with material anywhere else.
27 november 2023
Beautifully moulded and easy to work with
Beautifully moulded, easy to cut and install. It looks lovely
20 november 2023
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