After a shakey start to my accepting that I needed a CPAP machine, I found Tania extremely patient with my anxiousness and trying to find the right mask for me. She listened to my issues with the firs... Toon meer
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Lees wat reviewers zeggen
The Mascot branch allows potential customers to walk in without an appointment, nearby free parking was easy. Tim was the sales person who took care of us, he was very knowledgeable and explained ever... Toon meer
Ordered a few things online, about an hour or so later, it showed that my order was ready and already passed onto the courier. I had high hopes this will arrive a day or so later but we all know how p... Toon meer
Bedrijf heeft geantwoord
Never had a problem with any issue that has come up, bought new headgear that didn't fit the other day (always take your mask in when u need a new one). called into the Morayfield store today ( Monday... Toon meer
Bedrijfsgegevens
- Medische apparatuur leverancier
- Lokale medische diensten
- Medische apparatuur fabrikant
- Medische benodigdheden winkel
- Slaapkliniek
Geschreven door het bedrijf
CPAP Direct is Australia's largest independent CPAP treatment provider. When we bought CPAP Direct in 2014, we took a 'patient first' focus toward CPAP therapy. Now with stores across Australia and a large partner network, we are proud to be called the most trusted CPAP supplier in Australia. Our purpose is to transform lives by fostering a culture of compassion, excellence and exceptional care. We breathe life into every moment and enhance the well-being of our patients and partners, whilst nurturing a supportive and inspirational workplace that allows our dedicated staff to be a success and make a meaningful difference in the world. CPAP Direct are family-owned and independently operated. We pride ourselves on providing a wide variety of quality and cost-effective treatment options, whilst delivering a 5-star patient care experience. We advocate and empower our patients to make informed choices. From independent sleep diagnostics through to the latest technology in treatment options from all the major brands, our crew have first-hand experience using the products we promote. We are able to provide the best level of support to encourage higher-than-average compliance rates. We have qualified sleep scientists, nurses and pharmacists on staff, and our primary goal is to always help our patients get the most out of their therapy treatments.
Contactgegevens
Shop 9 / 47 Ashmore Road, 4217, Bundall, Australië
- 1300133298
- info@cpap.com.au
- cpap.com.au
4,8
Uitstekend
5K reviews
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Quick delivery over a weekend
It was a quick delivery! Ordered on a Friday, arrived Monday. My worn-out mask was barely lasting the night before springing a leak, so quick delivery was welcome.
2 januari 2025
Antwoord van CPAP Direct
Thank you for sharing your experience, William! We're delighted our speedy weekend delivery could help just in time to replace your mask. If there’s anything else you need, we’re here for you.
Having paid nearly $300 for the same…
Having paid nearly $300 for the same mask was definity
a win.
But then the communication and quick postage, and also answered one of my questions by email quickly.
Have already recommended this site
2 januari 2025
Antwoord van CPAP Direct
We’re thrilled to hear you found a win with our pricing and quick service! It’s also fantastic to know our team could promptly answer your questions. Thank you for recommending us—your support means the world. Let us know if we can help further, John!
Easy online order
Online ordering was easy, the price was right with fast delivery. All the information I needed was available to make my purchase.
2 januari 2025
Ordering was extremely easy and very…
Ordering was extremely easy and very fast delivery
2 januari 2025
Antwoord van CPAP Direct
Thank you for your kind words, Brian! Making ordering easy and ensuring fast delivery are priorities for us, so we’re glad to hear we hit the mark.
Prompt delivery of CPAP 🙏🙏🙏
It was so easy to navigate the online website, which made ordering a breeze. The product arrived promptl. Appreciated the good service!
3 januari 2025
Antwoord van CPAP Direct
That's fantastic, Karen! We are so glad to hear you received such great service. We look forward to helping you again.
My first Cpap machine and it’s so easy to use.
My Cpap machine arrived in a timely manner and I was kept up to date with the status of my delivery.
Love my device, it has greatly improved the quality of my sleep and it only took 3 nights to get used to it.
31 december 2024
Antwoord van CPAP Direct
Thank you, Anthony! We're thrilled your CPAP machine has improved your sleep. Let us know if you need any assistance!
Package arrived promptly and items were…
Package arrived promptly and items were exactly as ordered. Excellent experience.
31 december 2024
Antwoord van CPAP Direct
Thank you, Margaret! We're glad you had an excellent experience. Enjoy your new items!
Antwoord van CPAP Direct
Thanks for sharing, Peter!
Antwoord van CPAP Direct
Glad to hear it, Pat. Thanks for sharing.
Antwoord van CPAP Direct
Thanks, Rob! Quick and free delivery is what we strive for.
Excellent company, great service.
The price is always lowest for genuine product, great quality.
Excellent communication from the moment I ordered.
Fast shipping and delivery. I have ordered from this company several times, they never let me down. Well done CPAP Direct.
30 december 2024
Antwoord van CPAP Direct
Thank you for the kind words, Sharyn! Your loyalty means the world to us. Please let us know if you need anything. We are happy to help.
Great after sales service
Great after sales service, when I had a problem of my own making.
30 december 2024
Antwoord van CPAP Direct
Hi Steven, thank you for your kind words! We’re so glad we could assist you and resolve the issue. If you ever need help again, feel free to reach out!
Antwoord van CPAP Direct
Thanks for the review, John!
Antwoord van CPAP Direct
Thank you, Rachel! We’re pleased the ordering process was fast and easy for you.
Ordered in the Christmas break and my…
Ordered in the Christmas break and my order arrived by New Year. I was very pleased. Great service.
30 december 2024
Antwoord van CPAP Direct
Thank you for the wonderful review! We’re so pleased to hear your order arrived promptly, even during the holiday season. Your satisfaction means a lot to us, and we’re here whenever you need us!
Great online form
This is my second purchase from CPAP Direct and each time they offered the best prices and prompt delivery. I’ll be checking their site for future purchases.
30 december 2024
Antwoord van CPAP Direct
Thank you for being a loyal customer, John! We’re delighted to know you’ve had great experiences with our prices and delivery. We look forward to serving you again in the future.
Fast
Item was exactly what I ordered and it arrived the next day. Fast reliable service at a great price.
30 december 2024
Antwoord van CPAP Direct
Hi Monica, thanks so much for your review! We appreciate your support and hope to assist you again soon!
Antwoord van CPAP Direct
Thank for sharing, Peter! We’re so glad we could help.
CPAP Direct supplied faulty product with only 75% refund.
CPAP Direct supplied a SmartMed iBreeze APAP machine which, as they acknowledged after purchase, was excessively noisy which made it unusable. They said they would accept a return but retain 25% of my money. That 75% has still not been received. CPAP Direct also sent a fake reply paid coupon which the Post Office would not accept as CPAP Direct had not paid for them.
30 december 2024
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