I ordered a torque wrench through CPO that was supposed to be shipped in 3-5 days. After around 10 days without it being shipped I called CPO to inquire. They said they would contact the manufacture... Toon meer
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Lees wat reviewers zeggen
I bought a "renewed" DeWalt cordless trim nailer at a great discount to the new tool price. It arrived in a few days, as promised, via UPS. The tool was sent in a nondescript cardboard box. The too... Toon meer
Got the tool I had been researching for a great price, shipped quickly with tracking provided, packaged well, delivered and functioned, as intended/described, out of the box. Very pleased and pleasan... Toon meer
I purchased many Makita tools from CPO over the past 10+ years. I have purchased a number of new tools as well as reconditioned ones. Only once did I receive a tool (a Paslode 16 G) that was obvious... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2004, CPO Powertools is America’s leading online retailer for power tools, outdoor equipment, and accessories. We offer a wide selection from top brands like DEWALT, Bosch, Makita, and more—at competitive prices. With 10 distribution centers across the U.S., most orders arrive in just a day or two. We offer free shipping on all in-stock orders over $149 (excludes freight, expedited shipping, and orders to AK and HI). If you're not satisfied with your new product purchase, we offer 30-day no-hassle returns. CPO Powertools is proud to have direct relationships with the industry’s top brands, giving you confidence that every product we sell is 100% authentic and backed by manufacturer warranties. As an authorized seller, we work closely with our brand partners to bring you the latest tools, exclusive offers, and trusted product information. At the heart of our business is a U.S.-based customer service team—friendly, knowledgeable, and ready to help. Whether you need product advice, help with an order, or post-purchase support, our experts are available by phone or email to ensure your experience is smooth from start to finish. Our team of industry experts stays up to date on the latest innovations and tool trends to better serve professionals and DIYers alike.
Contactgegevens
Verenigde Staten
- 866-577-3014
- cpopowertools.com
4,0
Goed
35 reviews
Heeft 20% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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I ordered a torque wrench through CPO…
I ordered a torque wrench through CPO that was supposed to be shipped in 3-5 days. After around 10 days without it being shipped I called CPO to inquire. They said they would contact the manufacturer to find out what the delay is. The next day CPO cancelled my order saying that the torque wrench was discontinued by the manufacturer. At this point I called the manufacturer who confirmed that they still make the exact model torque wrench that I ordered through CPO. Not only did CPO fail to provide the tool I ordered they LIED on top of it. I will never deal with CPO again.
27 februari 2026
Review zonder uitnodiging
Fast delivery
9 oktober 2025
Antwoord van CPO Powertools
Hello William,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery. Again – Thank you!
CPO Outlets Customer Care
feedback@cpooutlets.com
1-877-427-6866
Good value on a quality tool
Good value on a quality tool. Good price and quick delivery. CPO has given me several great deals on DeWalt 20V tools and heated jackets.
15 oktober 2025
Antwoord van CPO Powertools
Hello Kenneth,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. CPO strives to provide our customers with exceptional service, and great products at great prices. Again – Thank you!
CPO Outlets Customer Care
feedback@cpooutlets.com
1-877-427-6866
every thing works,good value
13 oktober 2025
Antwoord van CPO Powertools
Hello Louis,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. CPO strives to provide our customers with great products. We are happy to hear everything works well! Again – Thank you!
CPO Outlets Customer Care
feedback@cpooutlets.com
1-877-427-6866
I bought two of the air compressors…
I bought two of the air compressors and very impressed with them.And depressed with the quietness and performance will be buying a few more
16 oktober 2025
Antwoord van CPO Powertools
Hello Charles,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. CPO strives to provide our customers with great products. We are thrilled to hear that you’re impressed with the quietness and performance of your air compressors. Again – Thank you!
CPO Outlets Customer Care
feedback@cpooutlets.com
1-877-427-6866
Damaged
Fitting for water was broken off in unit. I was able to remove broken part and replace with fitting from hardware store. Tabs for wiring on switch were broken off and I ordered a new switch from Amazon. It works now. Also was missing all of the nozzle attachments and bought some from Lowes. I would have sent it back but didn’t want to wait on a new one. The cost for me to fix it was about $50 and an hours worth of time. Would have been a bigger hassle to repackage, ship, and wait on a new one.
10 oktober 2025
Antwoord van CPO Powertools
Hello John,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We would like to reach out to you directly to further assist. Please allow 24 - 48 business hours for a member of our Customer Care Team to reach out to you. Again – Thank you!
CPO Outlets Customer Care
feedback@cpooutlets.com
1-877-427-6866
The item was packaged well and true to…
The item was packaged well and true to description. Not the fastest shipping. Took 7-8 days.
8 oktober 2025
Very easy and shipping was quick
Very easy and shipping was quick. Only negative was the shipping box was way too large for what was ordered.
6 oktober 2025
Since I can't see what order this is…
Since I can't see what order this is referring to because the website does not display orders in the past 30 days (60 days does work but does not show the recent order), I can't know for sure what order you are referring to.
The last order was fine. One item came quickly, one item I got an email on 10/6 indicating it just shipped and arrived on 10/7.
8 oktober 2025
The box was taped and retaped to hold it together
The box appeared to have gone through WW2 and the right wheel was bent about 1/2". I fix it, I pulled the axel and straightened it with a hammer. All is acceptable now. The packaging condition would make me think it was a poorly reboxed return. Don't get me wrong, I am happy that it runs and doesnt seem to have any damage other than what I mentioned. Packaging should be much better than just slopping around in a box. Sorry as Im not a negative person, but have not seen such packaging issues. Maybe look at Bluetti shipping options.
Regards,
Art
1 oktober 2025
100% as advertised and on time
100% as advertised and on time. Would do buisness again!
24 september 2025
The tank is perfect for my needs
The tank is perfect for my needs. Nicely constructed and finished, and the 175 psi limit matches my compressor.
1 oktober 2025
Have not used the framing gun yet
Have not used the framing gun yet, but it looks good. The package in which it arrive was in poor condition a result of poor packaging. I am trying to figure out where broken metal piece came off of.
18 september 2025
The product arrived on time as stated…Yes.
The product arrived on time as stated in the confirmation. The rest of the transaction was flawless.
12 september 2025
I ordered a product that the listing…
I ordered a product that the listing specifically said It included 25 pieces when I got the package it was only a one piece tool. I called to get it reordered and the customer service agents are extremely rude and seem like they don’t want to help
15 september 2025
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