Their agent was superb today as had problems finding the right boat cover. She persevered with my phone constantly cutting out & found the best deal with this sister company to Boats4Insure. So, mo... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Not easy to use on line but very helpful when contacted. Understood my needs and organised my policy at no extra price. Haven’t needed any other help todate.
Bedrijf heeft geantwoord
I asked to speak to an agent to discuss some changes instead of filling in the form as I felt best & a telephone call was arranged via an email request. This was very helpful & Helen, who dealt with... Toon meer
Bedrijf heeft geantwoord
I dealt with Alina to insure a 3rd boat she was genuinely really helpful she said she would phone back by 3 pm and straightaway I thought in the back of my mind she wouldn’t and I’d be chasing the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over CraftInsure
Geschreven door het bedrijf
We arrange specialist boat insurance for boaters who love what they do. We are a leading insurer for boat insurance in the UK and Ireland, with more than 25,000 policyholders.
Our team bring over 20 years of underwriting experience within the marine insurance industry, with boat owners at the helm! Our boat insurance policies are designed with boaters needs in mind, boats are our passion, and we understand the challenges involved.
As an online insurer, we aim to make the quotation process as easy as possible, offering you a boat insurance quote and cover in minutes. We offer a variety of cover for boats and crafts, from narrowboats and cruising yachts, to racing dinghies and paddleboards.
When the unexpected happens, the real value of Craftinsure comes into its own. You can notify us of a claim 24/7 and rest assured that it will be dealt with by our vastly experienced, first-class claims crew.
Contactgegevens
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Verenigd Koninkrijk
- 0345 260 7888
- customersupport@craftinsure.com
- craftinsure.com
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4,7
Uitstekend
1K reviews
Vraagt klanten om een review
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Straightforward
5 juni 2026
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Renewal
After having a renewal with an increase of more than I expected, Debbie came up with a price that I was happy with staying with Craftinsure for another year.
3 juni 2026
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Brilliant service Sara was fantastic…
Brilliant service Sara was fantastic taking her time with me as I am 68 and not the best hearing on a phone.
Price was great
Top service would definitely recommend.
4 juni 2026
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
A non complicated insurance co
After filling in long complicated insurance forms only to give up I found craft insure I gave the value of my boat and a few details and was provided with a good value price no long complicated forms for my day boat.
Really pleased with the ease of Craftinsure
27 mei 2026
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Real people who answer the telephone
Got quoted an acceptable premium by an experienced advisor
29 mei 2026
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Pleasant staff took time to sort out my…
Pleasant staff took time to sort out my requirements in a friendly and efficient manner.
27 mei 2026
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very easy to set up
Very easy to set up, very good price for my boat insurance. Everything made simple. Thank you.
1 mei 2026
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Application was simple to do and went…
Application was simple to do and went through with no hassle.
27 mei 2026
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very easy to do business with
Very easy to do business with, got talking to a real person straight away.
22 mei 2026
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Taken over by Ripe and screwing existing customers
Craftinsure has recently been taken over by Ripe and my renewal premium has just risen 41% without any explanation or justification despite being with them for 20 years and never making a claim. That's bad service in anyone's book. Ripe are obviously looking to make a quick return on their investment and testing the market to see how much more money they can screw out of loyal customers. So unfortunately I'll be leaving Craftinsure/Ripe and going elsewhere.
19 mei 2026
Review zonder uitnodiging
Antwoord van CraftInsure
Hi Michael, thank you for your feedback, and I’m sorry to hear of your disappointment regarding your renewal premium.
We do understand how frustrating premium increases can be, particularly after many years of loyalty and a claims-free history. While Craftinsure is now part of Ripe, renewal premiums are not increased arbitrarily or simply due to the change in ownership. Premiums are reviewed based on a range of factors including wider market conditions, underwriting costs, claims trends across the industry, inflation, and changes in insurer rating criteria.
We genuinely value long-standing customers such as yourself and appreciate the 20 years you have insured with us. Your feedback has been noted and will be shared internally, as we understand the importance of transparency around renewal pricing.
We are sorry to hear you are considering leaving, but we do appreciate your past custom and wish you all the best for the future.
If there’s anything we can help with, please don’t hesitate to reach out to us at customersupport@craftinsure.com, we’re always happy to assist.
Kind regards,
The Craftinsure Team
The way I was dealt with by Alina
The way I was dealt with by Alina. She was outstandingly helpful and pleasent.
18 mei 2026
Review zonder uitnodiging
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Annual reminder and premium pretty much…
Annual reminder and premium pretty much unchanged from last year.
Easy to renew and simply to the point cover.
14 mei 2026
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Easy fast precise expert go to sea with an expert
Easy fast precise expert
Faultless
12 mei 2026
Review zonder uitnodiging
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Simple to do
9 mei 2026
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
1st time boater
Easy to complete on line.
Had to phone and received knowledgeable friendly response which enhanced the process.
8 mei 2026
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
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