Their agent was superb today as had problems finding the right boat cover. She persevered with my phone constantly cutting out & found the best deal with this sister company to Boats4Insure. So, mo... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Not easy to use on line but very helpful when contacted. Understood my needs and organised my policy at no extra price. Haven’t needed any other help todate.
Bedrijf heeft geantwoord
I asked to speak to an agent to discuss some changes instead of filling in the form as I felt best & a telephone call was arranged via an email request. This was very helpful & Helen, who dealt with... Toon meer
Bedrijf heeft geantwoord
I dealt with Alina to insure a 3rd boat she was genuinely really helpful she said she would phone back by 3 pm and straightaway I thought in the back of my mind she wouldn’t and I’d be chasing the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over CraftInsure
Geschreven door het bedrijf
We arrange specialist boat insurance for boaters who love what they do. We are a leading insurer for boat insurance in the UK and Ireland, with more than 25,000 policyholders.
Our team bring over 20 years of underwriting experience within the marine insurance industry, with boat owners at the helm! Our boat insurance policies are designed with boaters needs in mind, boats are our passion, and we understand the challenges involved.
As an online insurer, we aim to make the quotation process as easy as possible, offering you a boat insurance quote and cover in minutes. We offer a variety of cover for boats and crafts, from narrowboats and cruising yachts, to racing dinghies and paddleboards.
When the unexpected happens, the real value of Craftinsure comes into its own. You can notify us of a claim 24/7 and rest assured that it will be dealt with by our vastly experienced, first-class claims crew.
Contactgegevens
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Verenigd Koninkrijk
- 0345 260 7888
- customersupport@craftinsure.com
- craftinsure.com
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4,7
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Found your site really poor to use
Found your site really poor to use, my wife had to do it as I don't have an application on my phone and she was pulling her hair out
12 april 2026
Antwoord van CraftInsure
Hello Lee, thanks for taking the time to leave us a review.
We are sorry to hear of this experience you had with using our website. We appreciate you providing us with this feedback and we will look into this with our web development team.
If there’s anything we can help with, please don’t hesitate to reach out to us at customersupport@craftinsure.com, we’re always happy to assist.
Kind regards,
The Craftinsure Team
Easy to arrange
Asked about policy before accepting cover, come back within a couple of days. All good continued with insurance cover easy to arrange good price cover was exactly what I required.
10 april 2026
Antwoord van CraftInsure
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
I cannot praise this company highly enough…
I cannot praise this company high enough. I was assisted by Alina, who went out of her way to ensure that I had the correct insurance for my motor boat. The whole process of choosing the correct insurance and guiding me through the different choices was done very smoothly and profesionally.
10 april 2026
Review zonder uitnodiging
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Just a brilliant service.
26 maart 2026
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Swift uncomplicated and gave me exactly…
Swift uncomplicated and gave me exactly what I wanted
24 maart 2026
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
If you overlook your auto renewal and want to cancel contact them.
Having given Craftinsure a not so good review I was contacted by the company about my automatic reinsurance which was taken when I had overlooked cancelling.
Absolutely no problems policy cancelled and money repaid into my bank.
You can’t get better company service than that.
1 april 2026
Review zonder uitnodiging
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Slipped my mind and auto renewed. BE AWARE.
Trying at present to sell my boat. I really didn’t want to insure it as it is kept at home in a locked garage.
Checking my emails BING we’ve reinsured your boat.
I can’t be bothered to argue the toss with Craftinsure so I’ll take it on the chin. Be aware of this policy it can creep up on you unexpected.
31 maart 2026
Antwoord van CraftInsure
Hello John, thanks for taking the time to leave us a review.
I can see your policy is on automatic renewal which was enabled within your members area. We have attempted to contact you via telephone to advise you that you are able to cancel your renewal, as you are within your 14 day cooling off period.
If you would like to discuss this further, please don’t hesitate to reach out to us at customersupport@craftinsure.com, we’re always happy to assist.
Kind regards,
The Craftinsure Team
The experience was very professional…
The experience was very professional and solved my outstanding issues
28 maart 2026
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very helpful on the phone and priced…
Very helpful on the phone and priced matched another insurer.
28 maart 2026
Antwoord van CraftInsure
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
I had an absolutely outstanding…
I had an absolutely outstanding experience working with Alina at Craft Insurance. From the very beginning, she was professional, knowledgeable, and genuinely committed to finding the best solution for my needs.
What really set Alina apart was her attention to detail and her willingness to go the extra mile. She took the time to clearly explain all my options, answered every question with patience, and made what can often be a confusing process feel simple and stress-free. It was obvious that she truly cares about her clients and takes pride in delivering exceptional service.
Her communication was excellent throughout—prompt, clear, and always friendly. I felt fully supported and confident in every decision thanks to her guidance.
If you’re looking for someone reliable, trustworthy, and highly skilled in the insurance field, I cannot recommend Alina at Craft Insurance highly enough. A genuinely fantastic experience from start to finish
30 maart 2026
Review zonder uitnodiging
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
not as good as when it was independent
Policy didn't auto-renew as I expected it to possibly because Craftinsure doesn't really exist anymore and is 'ripe'
24 maart 2026
Antwoord van CraftInsure
Hi Patricia, thank you for taking the time to share your feedback with us. We truly appreciate your comments, and we’re sorry to hear that you’ve had a less-than-ideal experience with your recent renewal.
As you mentioned, Craftinsure is now part of Ripe Insurance, and we’ve been working hard to ensure a smooth transition for all of our valued customers. The changeover did lead to some temporary issues with our payment systems, which caused the authorisation problems you encountered during the renewal process.
We're glad to hear that everything has now been successfully renewed, and we’re committed to making your experience as smooth as possible moving forward.
We understand that transitions like this can be frustrating, and we value your continued trust in us. Should you have any further questions or require additional assistance, please do not hesitate to contact us at customersupport@craftinsure.com.
Kind regards,
The Craftinsure Team!
This was quick and easy to arrange.
24 maart 2026
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
QUICK SERVICE
24 maart 2026
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
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