Craftuoso Reviews 

I had a terrible experience. I tried to make a purchase, but after I completed the checkout, I was redirected to a completely different website. I later realized I never even bought the item I originally wanted. Instead, I was charged for a gift card to a random website that I had no intention of purchasing.

When I tried to get help, the only support available was an AI chatbot, which wasn’t helpful and didn’t resolve my issue. This experience felt misleading and extremely frustrating. I would not recommend buying from this site unless they fix their checkout process and provide real customer support.

Cobro indebido
Solicito reembolso y no me solucionan

Thank you, Escalation Team

no me resuelven mis dudas y no se ni adonde se fue mi dinero

La página es muy buena y ofrece gran variedad de productos sin embargo yo recomiendo leer bien los términos y todo lo relacionado a la página para evitar malentendidos

I never signed up for this. The company keeps promising me my money back, but keep wanting me to fill this form out. Very annoying

Emily me ayuda a resolver mi problema

Saint me ayudó a resolver mi problema y estoy muy agradecido

They were very helpful explaining what I purchased. They also got back to me very quickly

Por las respuestas rápidas

Subject: Immediate Cash Refund Request - Account [Nessas Abdelhakim)
Dear Support Team,
Following your email confirming the refund of the funds currently held in my customer account as a gift card/voucher balance, I am writing to state that I formally refuse to use these vouchers or make any purchase on your website.
I demand the immediate cancellation of these store credits and a full cash refund to my original bank account.
Please be advised that my bank and the cybercrime authorities have been notified of this transaction. If the funds are not credited back to my bank account within 7 days, your email confirmation will be used as a formal admission of liability for unconsented billing before the Visa/Mastercard dispute network.
I expect an official receipt of the refund transaction by return email.
Sincerely,
[Nessas Abdelhakim)

Me solucionaron mi problema

Real bad experience. The individual that received the call was a good oriented services person.

Fue una buena experiencia Brenda me ayudó mucho excelente servicio

Friendly staff and excellent service highly recommended