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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Ordered a three-month keto snack subscription through Cratejoy as a gift and the recipient only received two of the three boxes. Since Cratejoy makes it impossible to interact with a human when there... Toon meer

Beoordeeld met 3 van de 5 sterren

I ordered 2 subscription boxes from 2 separate distributors. One shipped rather quickly, and my youngest son was extremely happy with it! Working on the activities together was great bonding for u... Toon meer

Beoordeeld met 4 van de 5 sterren

Purchasing was easy. I found what I wanted easily, and had no problems completing the transaction. There were a couple of issues with signing in and contacting the seller, but Zara was a great help, a... Toon meer

Beoordeeld met 5 van de 5 sterren

Wow! I have never been so pleased with customer service. I had a small issue and it was rectified quickly. The customer service was helpful and friendly, they went above and beyond to make sure I was... Toon meer

Bedrijfsgegevens

  1. Elektronica en technologie

Geschreven door het bedrijf

Cratejoy is home to 1000s of monthly subscription boxes and crate clubs for all passions. Find curated gift boxes for all occasions and recipients, or learn how to start your own subscription box!


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

217 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft nog niet op negatieve reviews gereageerd

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Beoordeeld met 2 van de 5 sterren

"Let's Paint Together" frustrated

I received the "let's paint together" subscription as a gift. Every month there is an issue. The first month I had to email Cratejoy for instructions to find the tutorial for my stamped tote bag. Not exactly painting in my book but it was cute. Your box isn't shipped from Cratejoy, it comes from Pop Shop America. Had a 2 month gap before the next box arrived. "Thank you for your patience while we were moving". Third box, no tutorial posted until 3 days after the box arrived and I had emailed about it. Auto reply to emaillsays they will answer within 24 hours. Nope. No reply to my email, but they did post a very short tutorial. Sentences like "mix to a nice consistency" are not very helpful. Over two weeks ago I received the "your package has shipped email", but my package wasn't received by the USPS shipping site until after I emailed about it, again with no email reply. I received the 4th box today. Guess what...there's no tutorial.

27 april 2024
Review zonder uitnodiging
Logo Cratejoy

Antwoord van Cratejoy

Sharon,

I'm sorry you had a bad experience. We personally don't ship the products, these are typically small business owners all over the US who make and ship the products. That said, we do stand behind our offering and will make it right. Shoot me a message amir@cratejoy.com.

Thanks

Beoordeeld met 1 van de 5 sterren

No support even for impersonation

Someone created a seller account in my name, and I now see fraudulent transactions associated with my email address. I am working to get it shut down, but have no way to reach customer support. I will be pursuing all available avenues to get this nipped, but beware of Cratejoy if you ever wind up in this situation.

12 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered Throttle box for my son for…

Ordered Throttle box for my son for Christmas paid $157.00 for 3 months and only received one box I have contacted the seller and Cratejoy and nothing has been resolved I received an email saying they saw I didn’t receive my boxes but they closed the ticket anyhow!! Seller won’t even respond to my messages Very dissatisfied!! Don’t buy it’s a scam!

22 maart 2024
Review zonder uitnodiging
Logo Cratejoy

Antwoord van Cratejoy

Angela thats a really bad experience, I'm sorry that your ticket got closed. We recently completely overhauled support and there were some mistakes made. If you want to, shoot me an e-mail at amir@cratejoy.com and I'll help make it right.

Thanks

Beoordeeld met 1 van de 5 sterren

Paid for a 3 months book subscription…

Paid for a 3 months book subscription and only received books for 1 month. You must reach out to the seller for help. Well I couldn't find the seller and they took the item down. I still have my order number and receipt, reached out to Cratejoy customer service 3x over 3 months. No reply. What a scam.

17 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Been using cratejoy for years

Been using cratejoy for years. It's easy to use, easy to manage all the gifts and personal subscriptions I have going. If you pay attention and keep up with what your subscriptions say, you shouldn't ever have an issue. Awesome centralization of boxes!

1 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great to try out subscriptions as gifts

I’ve used CrateJoy 4 times now as gifts. Love the options available. A few times I’ve had to contact the seller but have had good prompt responses through the CrateJoy site.

15 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Always a great experience!

Cratejoy always helps us find the latest and greatest subscriptions. From tasty snacks to really cool arts and crafts for our children, and anything you can imagine. Highly recommend finding a couple favorites, and enjoying them with your family!

29 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I really enjoy Cratejoy!

I really enjoy Cratejoy!! I can browse through so many different subscription boxes. So many that I would never even know existed if it wasn’t for Cratejoy! Plus everything is in one place. So if I decide to stop or start a subscription I can do it all on one website. It’s so easy! Thank you, Cratejoy!

25 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Unique Variety

This site has such a variety of options, it made holiday gift giving extra unique! I was also able to edit the shipping addresses for each gift and got notified when it was on the way to them. Really fun way to share the experience from a distance.

31 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

unique gifts

I've been playing a series of crates, 'Escape the Crate,' that has two themes. One theme is figuring out the puzzles in the crate and the other 'overall theme' - 'defeat the bad guy.' I have thought of buying one of the cooking crates for my teenage nephew who is interested in cooking. It may give him a toe in the door for something new.

3 januari 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I've had lots of good luck with Crate…

I've had lots of good luck with Crate joy. Presents I've sent- baking cookie kits- have been well received. My only suggestion is to not make orders auto renewed when you first place the order.

9 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Cratejoy review

Cratejoy has many subscription boxes, to choose from. & it is easy to subscribe & unsubscribe to each box, of your choosing. Plus, all your subscriptions are in one place.

22 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I Love Cratejoy

I love Cratejoy. They always pick the perfect products, and receiving a box from them makes it feel like Christmas every month. I use and adore everything they send.

22 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I’m The GOAT with each delivery!

Being the buyer and giver, I’m enjoying my second subscription as much as the gift recipient, because each month is a continuation of the celebration.
Your Wedding anniversary, Her Birthday, or other another special occasion you’d best never forget, fixed!

Guys, it’s easy to be Sir Thoughtful, The Knight in shining armor!
I’m only surprised there aren’t more creative entrepreneurs providing unique gifts for purchase.

24 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great to give and receive!

Have had nothing but positive experiences through Cratejoy both as a customer purchasing for myself and as gifts for family members as well as from being a recipient of a gifted subscription myself.

From couples art boxes to handmade drumsticks to mystery boxes and even board game of the month boxes, there is loads to choose from.

25 december 2023
Review zonder uitnodiging

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