Crawford Espresso Reviews 

You judge a distributor solely based off their service and knowledge. Crawford provided both in spades. They trouble shot my original grinder and ultimately facilitated an exchange for a different product. Communication was constant and easy and they have great prices to boot.

Very very very happy with my purchase, fast shipping and grinder is performing great. Good price!

Super easy to order from, products arrived quick and they did a great job following up! Will definitely order from them again

Crawford offered great pricing combined with great customer service offer both online and over the phone. Ihe product arrived exactly when they told me it would in perfect condition.

Great experience - shipped immediately, and I had a personalized email from Celine thanking me for the order. She also followed up afterwards to ensure everything worked well. Thank you for the personal touch and care!

Grinder came in no issues, no damage and fast shipped.

You are very efficient and communicative with your customers. That's nice

I have nothing but great things to say about Crawford Espresso. I was on the fence of buying a Mahlkonig e64ws, and their team answered all my questions to the point where I felt confortable with the decision. The machine itself has been great!

After sales has also been great, as I've received both an email and a phone call confirming my order, and that it would be shipping soon. Package also arrived one day earlier than expected.

In a world where it feels now everything is AI and automated, it's nice to feel there's a team of human beings that care about your needs.

Will definitely be buying from Crawford Espresso again!

Great customer service plus fast free shipping
makes it a winning combination 👌

Great shopping experience. Amazing customer service. Receive my grinder in a timely manner.

Excellent support. Highly recommend.

I placed an order on Sunday and when I checked my email on Monday morning I had a confirmation. Later on Monday I received an email that my order had shipped and would be delivered on Thursday. I received the order on Wednesday, a day early.

super fast shipping and best price around. Highly recommend!

I recently purchased the Mahlkonig E64 WS GBW Espresso Grinder and Sync Scale from Crawford Espresso and had a great experience from start to finish. Before purchasing, I reached out with a question, and their customer service was incredibly quick and helpful in responding.

The shipping was also amazingly fast. I ordered the grinder in the morning, and it arrived the very next day. That level of service is hard to find.

The grinder itself has been fantastic and exactly what I was hoping for, but what really stood out was the excellent customer support and fast turnaround from Crawford Espresso. Highly recommend purchasing from them!

Customer service is great , shipping is fast .

The Crawford Espresso folks were super helpful. I responded to their customer service chat pre-purchase and informed them I was trying to weigh multiple grinder options. Their response wasn't pushy, but patient, and they offered up pros/cons of each, genuinely helpful. I needed further time to validate, and when I ordered my grinder (Mahlkonig X64D) a few days later it was shipped promptly, at the best price I could find, packaged with care. They were an excellent company to do business with, and I'm sure I'll order more coffee gear from them in the future.

Wonderful experience, the staff was on point reaching out to coordinate water filtration for me after my espresso machine purchase. Additionally, they were very conscientious about delivery checking in to make sure everything arrived okay.

Fantastic customer service! Great communication through the buying process. Would 10/10 recommend

What a great experience I had with this company , first very easy to navigate there site and there prices are competitive or better than there competitors. There selection is very impressive. But what’s best it there customer service I had questions and they had answers. I contacted several times and each time was a pleasure and very accommodating. Thanks James for your patience and understanding. I highly recommend this company.