Credit Acceptance Corporation Reviews 

Todo muy transparente

I make my payments on time

I was well informed. The sales person was kind, and the experience enjoyable of me purchasing a car

Just the app is easy to use

Great and a easy way only place to accept my auto loan

Very professional and eager to help. The process was easy going . All went well . Thank you kindly .

Easy to use and got an interest rate reduction, which was nice!! Good customer service.

I like their customer service, very professional and helpful. Thank you

As far as the customer service...a.certain lady answers 2/3 of the time I call. She doesn't have a good attitude. I never ask to get credit acceptance it so happened that since my income was small the dealer introduced me to it. I don't have bad credit. She treated me like I was someone who did. I've always paid my premiums on time. It bothered me that she was disrespectful to me. She also told me if I made a payment early that auto pay would still take another payment when auto pay came due in a few days. So I took auto pay off. I can't afford two payments taken out in one month time. Then I received a message or letter to put it back on i changed insurance policies and was accused of being with out insurance on my vehicle. My insurance never lapsed but changed. So that's my problem I'm reporting. Thank you

Buena excelente

PREDATORY LENDING — DESPICABLE AND DECEPTIVE SALES TACTICS

⭐ ONE STAR — EXTREMELY DISAPPOINTING EXPERIENCE

My experience with Credit Acceptance Corporation has been absolutely disgraceful.

In October 2021, I financed a used 2014 Jeep Compass through Herb's Quality Used Cars in West Virginia. Despite having a credit score of approximately 650–670, I was charged an outrageous 22.99% APR.

The vehicle's selling price was $11,999, yet the financing agreement included approximately $9,591 in finance charges, bringing the total scheduled cost, including my down payment, to approximately $25,470.

In my opinion, this represents predatory lending and despicable sales tactics.

I am a disabled consumer living on a fixed income. I have raised serious concerns about the sales process, financing disclosures, optional products, and whether my financial circumstances and disability were adequately considered.

The vehicle was eventually repossessed, leaving me with serious financial hardship and damaged credit.

What makes this experience even more disturbing is Credit Acceptance's handling of my complaints. Rather than providing a resolution that addresses my concerns, the company has repeatedly defended its actions and denied wrongdoing.

I believe consumers deserve transparency, fair treatment, and accountability — not excessive financing costs, questionable sales practices, and repeated corporate denials.

I have submitted complaints to consumer protection authorities and requested a thorough investigation.

I strongly encourage anyone considering financing through Credit Acceptance to carefully examine every contract provision, optional product, interest charge, and total repayment amount before signing.

Credit Acceptance Corporation has completely lost my trust. I would never recommend this financing experience to another consumer.

Great website & service. Very reliable & accurate.

Service is great also payment very accurate way to customer satisfaction

Interest are very high

Interest is too high however is good about not being too predatory on repayment