My experience at Credit Engine” was Ultra Super Satisfying. I find exactly what I was looking for, the service runs very smoothly and simple, allowing you to see and understand everything e... Toon meer
Bedrijf heeft geantwoord
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Credit engine is a reliable and cost effective way to keep your credit in top shape. When in need of customer service they are on there A game and help you through all steps of any process that needs... Toon meer
Bedrijf heeft geantwoord
This website is deducted a £19.99 in my bank account which is i really font know amd when i tried to log in to their website and i tried to put my email account amd it says they font tecognised my ema... Toon meer
The lady I spoke to on the phone was very lovely and polite. She answered any questions I had a helped me cancel my subscription but also went over an action plan whilst on the phone with me to help b... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Credit Engine was set up to help UK consumers who are struggling to access credit, to understand their credit profile and find credit products that work for them. Whether you have an issue with your credit file you need help with, or want to understand what’s affecting your ability to get credit, we can help. Our team of credit experts are on hand to help you understand what lenders see when making lending decisions. Get a personalised action plan with tips and tasks to help you manage your credit score. With daily updates and 24/7 access to your credit report, you can track your progress towards a healthier credit profile. Try us free for 14 days, membership is £19.99 per month thereafter. You can easily cancel online at any time. If you cancel within your free trial you will not be charged.
Contactgegevens
Verenigd Koninkrijk
- creditengine.co.uk
4,3
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Very easy and quick process
Very easy and quick process, i would highly recommend credit engine
24 juli 2026
Review zonder uitnodiging
Antwoord van Credit Engine
Dear Adil,
Thank you so much for your 5-star review and your kind words.
We are thrilled to hear that you found our process to be very easy and quick, and we truly appreciate your high recommendation of Credit Engine.
Kind regards,
The Credit Engine Team
Antwoord van Credit Engine
Dear Kanakkumar,
Thank you so much for your positive 5-star feedback!
We are delighted to hear that you are pleased with the service you received from us.
Your support means a lot to our team, and we look forward to continuing to provide you with excellent service in the future.
Kind regards,
The Credit Engine Team
Antwoord van Credit Engine
Dear Faith,
Thank you so much for your positive 5-star review!
We are delighted to hear that you found the process easy and straightforward.
Kind regards,
The Credit Engine Team
Easy process
Easy process , quick response . Simple form to complete.
22 juli 2026
Review zonder uitnodiging
Antwoord van Credit Engine
Dear Red,
Thank you for taking the time to leave your 4-star review.
We are delighted to hear that you found our process easy, quick, and simple to complete.
We appreciate your positive feedback and are here to assist you any time you need us.
Kind regards,
The Credit Engine Team
It was very easy to use and I thought…
It was very easy to use and I thought it was a very interesting service and I could’ve learnt a lot. It was just quite expensive so I just thought for me it wasn’t the best option however it was also very easy to cancel. And it’s nice to see that they are actually out there to help people just not really something I want to spend my money on when they’re similar things out there that are free or for £10 less a month
20 juli 2026
Review zonder uitnodiging
Antwoord van Credit Engine
Dear Jade,
Thank you for taking the time to share your detailed feedback.
We are pleased to hear that you found Credit Engine easy to use and our service interesting and helpful.
We appreciate your honest comments regarding our pricing.
We strive to provide a comprehensive credit report and score service that offers significant value, but we understand that everyone's budget and requirements are different.
It is good to know that you found the cancellation process straightforward, as we aim to make managing memberships as simple as possible for our users.
Thank you again for your feedback, and we wish you all the best.
Kind regards,
The Credit Engine Team
Ihad great service an it was easy…
Ihad great service an it was easy gettin set up.
21 juli 2026
Review zonder uitnodiging
Antwoord van Credit Engine
Dear Ruairi,
Thank you so much for your 5-star review!
We are delighted to hear that you had such a great experience and found it easy to get set up with our service.
Kind regards,
The Credit Engine Team
Worthwhile lender
I found great disappointment in being strongly lectured in how 🤔 to spend my money 💰 and I never received the obligatory text confirmation that my subscription had been cancelled
22 juli 2026
Antwoord van Credit Engine
Dear Andrew,
Thank you for sharing your feedback.
I am very sorry to hear about your disappointment regarding your recent experience with us and for any frustration caused by our communication.
Furthermore, I apologise that you did not receive the text confirmation for your subscription cancellation.
Your membership was cancelled successfully on 22nd July 2026, and a text message was sent the same day to the mobile number on the membership.
Please contact us via the Contact Us form on our website, and we will be happy to assist you further.
Kind regards,
The Credit Engine Team
Antwoord van Credit Engine
Thank you so much for your 5-star feedback.
We are thrilled to hear you had a positive experience, and it was truly a pleasure to assist you.
Kind regards,
The Credit Engine Team
She was very helpful and educated me on…
She was very helpful and educated me on how to get the best credit while also not over spending on the credit cards
20 juli 2026
Antwoord van Credit Engine
Thank you so much for taking the time to leave such a lovely review.
I am delighted to hear that you found our session helpful and that you now feel more confident in managing your credit effectively without overspending.
It was a pleasure assisting you, and I am happy to have been of help on your journey to maintaining a great credit score.
Kind regards,
The Credit Engine Team
Antwoord van Credit Engine
Dear Callum,
Thank you so much for your positive feedback and your 5-star review!
We are so glad to hear that you loved the support you received from our team.
We truly appreciate your kind words and look forward to continuing to assist you.
Kind regards,
The Credit Engine Team
Fair play since the first time i used…
Fair play since the first time i used this service i havnt been disappointed at all
20 juli 2026
Review zonder uitnodiging
Antwoord van Credit Engine
Dear Adam,
Thank you for your 5-star review.
We are delighted to hear that you have not been disappointed since you first began using our service.
Kind regards,
The Credit Engine Team
Antwoord van Credit Engine
Dear Bryan,
Thank you for your feedback.
We are so glad that Credit Engine provided a great experience for you.
Kind regards,
The Credit Engine Team
Clarification of my situation : The person (my apologies for not…
The person (my apologies for not remembering the name of agent)who was assisting me today, was very attentive and gave me most informations I needed. It was a conversation without feeling patronised when asking for help and advice which I tend to experience a lot on the phone with companies.
Thanks for the patience and time to the agent.
I was able to also cancel a subscription without hassle.
17 juli 2026
Antwoord van Credit Engine
Dear Valerie,
Thank you for taking the time to share your feedback with us.
We truly value your input and are glad to have had the opportunity to assist you.
It is our priority to ensure our customers feel supported and heard, and we are pleased that our team was able to provide the clear information and help you needed.
Kind regards,
The Credit Engine Team
Great to use if you have bad credit
17 juli 2026
Review zonder uitnodiging
Antwoord van Credit Engine
Dear Michelle,
Thank you so much for your wonderful 5-star review!
We truly appreciate you taking the time to share your positive experience with us.
It is great to know that you trust our service to assist with your credit report and score needs.
Your feedback is incredibly valuable.
Kind regards,
The Credit Engine Team
Was fraudulently signed up to this…
Was fraudulently signed up to this site, tryed to unsubscribe but their site wouldn't let me it says you need logging in details I have no logging details has I didn't sign up with them.
If I did it was unknown to me because I have no logging in details. They took money out of my account and I want my £19.99 back. This site I'm not happy with because even when you try phoning them it takes you in circles something should be done to stop sights like this fraudulently signing people up without their concent.
17 juli 2026
Review zonder uitnodiging
Antwoord van Credit Engine
Dear Perlita,
Thank you for sharing your feedback with us.
We are truly sorry to hear about the frustration you have experienced regarding the sign-up and cancellation process.
We would like to offer our immediate assistance to resolve this for you.
As we are unable to locate your account without further information, please could you provide us with some more details using the link that's been emailed to you from Trustpilot?
Kind regards,
The Credit Engine Team
It exceeded all my expectations!
16 juli 2026
Review zonder uitnodiging
Antwoord van Credit Engine
Dear Pedro,
Thank you so much for your wonderful 5-star review!
We are thrilled to hear that our service exceeded your expectations.
We truly appreciate your feedback and look forward to continuing to support you.
Kind regards,
The Credit Engine Team
Really helpful with explaining my…
Really helpful with explaining my credit score and helping me secure a loan even when I had poor credit. Would 100% recommend
15 juli 2026
Review zonder uitnodiging
Antwoord van Credit Engine
Dear Steven,
Thank you so much for your 5-star review!
We’re really pleased to hear you found the service helpful and that it gave you a better understanding of your credit score.
Kind regards,
The Credit Engine Team
Life is too stressful for awkward applications
A very simple, stress free application and process. No inside leg measurements required just your basic information.
15 juli 2026
Review zonder uitnodiging
Antwoord van Credit Engine
Thank you for your 5-star review and brilliant feedback!
We're thrilled that you found the website to be straightforward and easy to use!
Kind regards,
The Credit Engine Team
I wrote a review a few days ago
I wrote a review a few days ago, and Credit Engine responded via this platform asking for my identity. However, the link has now expired as I wasn't given sufficient time to respond. Just sums it all up really.
Can I reiterate to Credit Engine that at no time was it made clear to me that I was taking out a repeat subscription and that there was a 14-day cooling-off period. Why would I do that when I thought I was applying for a loan?!
Below is a repeat of my complaint to give Credit Engine an opportunity to respond. However, in the meantime, I am in the process of writing to the FCA about my concerns about Credit Engine (which is the trading name of Credit Technologies Limited, which in turn is an 'Appointed Representative' of Quint Group Limited).
I have also disputed this payment with my bank, which has refunded me and will be looking to Credit Engine to honour the transaction.
I was searching for a loan but inadvertently signed up for a subscription service. The first payment of £19.99 was taken from my account yesterday!
At no point did I realise that I had agreed to a Continuous Payment Authority (CPA). I have since contacted my bank, who have blocked any further attempts to take money from my account.
I have also tried to contact Credit Engine by calling 03330 030082, but this simply leads to a recorded message asking callers to press 1, 2 or 3 before directing them to their website for each option. Although there is an online form, it does not provide any option to submit a complaint or explain the issue.
This lack of accessible customer support is completely unacceptable. I expect the £19.99 to be refunded immediately, confirmation that this subscription I unknowingly had entered into has been cancelled, and written confirmation that no further payments will be taken from my account.
26 juni 2026
Review zonder uitnodiging
Antwoord van Credit Engine
Dear Helen,
We’re really sorry to hear about your experience and understand your concerns, particularly around the unexpected payment and confusion regarding the service. This is certainly not the experience we aim to provide.
We’d like to look into this for you as a priority, including reviewing your account, clarifying what happened, and addressing any concerns around payments or cancellation.
We tried to contact you this afternoon using the details we have on file, but unfortunately we were unable to reach you. Please let us know a convenient time for us to call, and we will do our best to arrange this for you.
Kind regards,
The Credit Engine Team
Issue promptly resolved
I had an issue with credit score and got a prompt call back to which my issue was resolved thank you
15 juli 2026
Review zonder uitnodiging
Antwoord van Credit Engine
Dear Roxanne,
Thank you for your time today and 5-star review!
We are very glad that we were able to resolve the issue for you.
Kind regards,
The Credit Engine Team
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