I was satisfied with all aspects of this company from the making of the tie (it’s a beautiful pattern on a gorgeous fabric) to the swift delivery of the item. When the tie arrived it was double boxed... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I love the William Morris tie I bought. At a recent wedding I attended I got a lot of compliments on the tie. It arrived quickly and I am so pleased.
Very simply, I was looking for a tie for Royal Ascot back in June and made the purchase from Crossrow. The tie arrived within a couple of days, was of good quality and well received during the meet.
Great product. Rarely does something look and feel better in reality than the impression it gives in the photos. Great design. Great quality. Great value. Great service. What else can I say apart fr... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Crossrow London offers a curated collection of premium neckties, bow ties, pocket squares, and other accessories for men, boys, and girls. Their products are crafted from high-quality materials, featuring a range of styles suitable for various occasions, including weddings.
Contactgegevens
London, Verenigd Koninkrijk
- hello@crossrow.co.uk
- crossrow.co.uk
4,8
Uitstekend
160 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lovely ties
I ordered 3 ties for my husband. They arrived promptly, look fantastic and he's wearing them this week at meetings in Berlin. He loves them and apparently they have been much admired. The ties are very reasonable for such good quality. I also had a query when I made the order which was dealt with helpfully and swiftly by Crossrow.
19 maart 2026
Antwoord van Crossrow
Thank you so much for this lovely review! We're delighted the ties arrived promptly and that your husband is getting some well-deserved compliments in Berlin — that's the best kind of feedback we could ask for. Really glad too that the query was handled to your satisfaction. We'd love to see you both again whenever the next occasion comes around.
Comment on recent purchases
Very prompt delivery. Goods were well presented. A very smooth a sound purchase, so much so I reordered with the same successful outcome. Would recommend.
13 februari 2026
Antwoord van Crossrow
Thank you so much for your kind words, Alun! We're delighted to hear you had a smooth experience both times — a repeat order is the best compliment we could receive. We look forward to serving you again!
Antwoord van Crossrow
Thank you, Maureen! We're so pleased you enjoyed both our service and products. We hope to see you shopping with us again soon!
Antwoord van Crossrow
Thank you for the lovely review, Alan! We're glad the quality met your expectations and that everything arrived on time. We hope you enjoy your purchase!
Excellent service and high quality products
Easy to use website with nice choice. The quality of the ties I bought were excellent and the packaging very nice. The products were delivered very quickly too, excellent service.
4 februari 2026
Antwoord van Crossrow
Thank you for such a wonderful review, Dr Matthews! We're thrilled to hear you found the website easy to navigate and that the ties and packaging impressed you. We take great pride in our quality and service — your feedback means a lot to us!
A pretty bag
My bag arrived fairly promptly and was well packaged which was good as it was bought as a gift.
The bag was well made and attractive but the colours in the advert were more subtle than the real life item.
6 februari 2026
Antwoord van Crossrow
Thank you for your review, Susan, and we're glad the bag arrived safely and made a lovely gift! We appreciate your honest feedback about the colour representation — we'll take a closer look at our product imagery to make sure it accurately reflects the true colours. We hope the recipient loves it!
Great service and quality ties
From choosing a tie and matching pocket square to the delivery and finally the beautiful print and fabric quality has been so easy and impressive. I chose the William Morris wild strawberry in green abd I will certainly purchase again.
3 februari 2026
Antwoord van Crossrow
What a wonderful review — thank you so much, Lisa! The William Morris wild strawberry is a beautiful choice, and we're so happy everything from browsing to delivery impressed you. We look forward to welcoming you back for your next purchase!
Antwoord van Crossrow
Thank you for the kind words, Dan! We're so pleased you're happy with the quality. We hope to see you again soon!
Quality product and delivered on time
Fantastic quality product and delivery was on time for Christmas.
22 december 2025
Antwoord van Crossrow
Thank you, Sorina! We're delighted the order arrived in time for Christmas and that the quality impressed you. Wishing you and yours a wonderful new year — we hope to welcome you back soon!
Excellent range of quality ties at good prices
Excellent range of quality ties at reasonable prices.
Quality presentation too and delivered speedily.
22 december 2025
Antwoord van Crossrow
Thank you, Jim! It's great to hear you appreciated both the range and the value for money. We take pride in our presentation and fast delivery, so your feedback means a lot. Hope to see you again!
Antwoord van Crossrow
What a wonderful compliment — thank you, Simon! That really means a lot to us. We hope you enjoy wearing them for many occasions to come!
Not received
9 december 2025
Antwoord van Crossrow
Hi Amanda,
We’re really sorry to hear that you haven’t received your order — we completely understand how disappointing that is.
According to our records, the item was dispatched as expected, but unfortunately it appears that Royal Mail has lost the parcel, which is something we genuinely regret despite being outside of our control.
Had we been contacted directly, we would have been more than happy to resolve this straight away, either by sending a replacement or issuing a full refund. We always aim to look after our customers and make things right as quickly as possible.
As a small, family-run business, we truly value feedback and the opportunity to help. We’d really appreciate the chance to resolve this with you.
Please reach out to us directly and let us know how you’d like to proceed — we’re more than happy to help.
Kind regards,
Shu
Crossrow London
Easy and reliable shopping experience
Good prices and quality, easy shopping experience, quick, reliable delivery.
19 november 2025
Antwoord van Crossrow
Thank you so much, Susan! We're thrilled to hear the whole experience — from browsing to delivery — hit the mark. We look forward to serving you again!
Antwoord van Crossrow
Thank you, Mr Eyres — that's wonderful to hear! We're so glad you love it. We hope to welcome you back again soon!
Fantastic company
Fantastic company, tie turned up beautifully presented in a really nice box, and the tie is lovely too! I didn't want a silk tie as I don't buy silk, so the cotton alternative was fantastic, still looks just as smart. There were some delivery issues due to Royal Mail being daft right before Christmas, Crossrow were on it before I even knew there was an issue with constant updates and what to do if this or that happens, new time lines and reasons for etc. If only all companies were this communicative - thank you! You have set the bar high!
15 december 2025
Review zonder uitnodiging
Antwoord van Crossrow
Thank you so much for this incredibly kind review! We're really glad the tie and packaging delighted you, and that the cotton option worked perfectly. The Royal Mail delays that Christmas were frustrating for everyone, so we made it a priority to stay ahead of any issues and keep our customers informed. It's so rewarding to hear that made a real difference. We hope to see you shopping with us again!
Arrived in good time
8 december 2025
Antwoord van Crossrow
Thank you, Charlotte! We're glad everything arrived when it should. We hope you love your purchase — thanks for choosing us!
Their webpage is very good
Their webpage is very good. The product arrived lovely wrapped, tie itself is very nice. Delivery was not fastest but it arrived in time for Christmas so it does not matter.
5 december 2025
Antwoord van Crossrow
Thank you so much for your feedback! We are delighted to hear that you found the webpage easy to use and that you loved the wrapping and the tie itself.
We sincerely apologize that the delivery wasn't the fastest. We ship via Royal Mail Tracked 48, which is designed to take 2–3 days, but we know Royal Mail is currently struggling with high volumes. We are glad it still arrived in time for Christmas! Thank you for choosing us, and we hope to have the chance to serve you again in the future.
Regards
Shu
Antwoord van Crossrow
Thanks for the 5 stars! We are so pleased you love the quality and that the delivery arrived quickly. We hope to see you again soon.
Regards
Shu
Excellent customer service
Lovely tie with optional extra gift box. Looks great. Also Crossbow were quick to let me know about a slight delivery delay. I exchanged emails with a courteous, friendly staff member, Shu.
1 december 2025
Antwoord van Crossrow
Thank you so much for your lovely review! We're delighted to hear you liked the tie and gift box option. It’s also great to know that we were able to assist you promptly and courteously regarding the delivery delay.
We truly appreciate your understanding and your kind words — we’re a small family business, so feedback like this means a lot. We hope to have the pleasure of serving you again soon!
Regards
Shu
Great presentation
Great presentation. Quality item which was exactly as described. Delivery on time. Impressed!
24 november 2025
Antwoord van Crossrow
We are thrilled to hear that we impressed you! Thank you for the kind words regarding the quality and our delivery speed. We look forward to welcoming you back for your next order.
Regards
Shu
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.