I rang CRS and a very pleasant young lady Josie Holman answered my call. She was very pleasant and very efficient at answering my queries and putting my mind at ease. And all this without being trans... Toon meer
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Lees wat reviewers zeggen
Paul Ormisesan What a gentleman polite professional courteous straight to the point . Mr solution rather than computer says no , or sounding like he Dosent like his job . He can genuinely tell he app... Toon meer
My experience with CRS is that they have been very efficient in dealing with my PCP issues, way ahead of any other firm. Josie Holman was particularly helpful in clarifying a couple of outstanding iss... Toon meer
I called CR Solicitors today and I dealt with Josie Holman who was very precise, helpful and professional and I would definitely deal with her in the future. Colin Heeney
Bedrijfsgegevens
Geschreven door het bedrijf
Consumer Rights Solicitors is a law firm specialising in financial litigation. We offer a range of low cost and no-win no-fee services to ensure your consumer rights are protected when taking out credit (e.g. credit cards, loans, mortgages and hire purchase agreements). We specialise in getting customers compensation where it is due, and we provide services to assess and challenge the validity and enforceability of our clients' debts.
Contactgegevens
Merchants Warehouse, 21 Castle Street, M3 4LZ, Manchester, Verenigd Koninkrijk
- 0161 464 3509
- info@crsolicitors.co.uk
- crsolicitors.co.uk
4,6
Uitstekend
427 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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i had a self made problem
i had a self made problem i contacted CRS and spoke ton Amanda . She was very compassionate and understanding . She managed to sort my problem in a day or so . If anyone needs a solicitor contact CRS 12 out of 10 to Amanda and CRS
26 augustus 2026
Review zonder uitnodiging
A very pleasant day.
I phoned to make inquiries and was greeted with a welcoming, warm and friendly young lady by the name of Josie. She game me all the information I needed as most helpful. Josie told me, if I needed any further help or information, please don't hesitate to call her back. This call made me feel
'Uplifted' and the rest of the day seemed a very pleasant one.
26 augustus 2026
Review zonder uitnodiging
Antwoord van Consumer Rights Solicitors
Dear John Ingham,
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor Josie & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards Consumer Rights Solicitors.
Antwoord van Consumer Rights Solicitors
Dear Abdul Satar,
We are pleased to have received your positive feed back and we are delighted to have been able to assist with your claims successful outcome. Thank you for choosing to work with our firm. Kind Regards Consumer Rights Solicitors.
If I could give a minus star I would
If I could give a minus star I would.
Last year I signed up with a different law firm for car finance redress, then I heard from these lot, asking me for my driving licence details, I thought it was the law firm I was signed up with so sent a photograph of it.
Then I realised some time later that this was a different company so phoned them to cancel the claim. That was over a year ago.
And I never heard from them again until Last week. they emailed to tell me they’d been informed that I had a claim open with another law firm, and if I want to cancel there will be cancellation fees????
I phoned last year to do this. I have opened a complaint with this firm. It’s amazing that a firm that’s supposed to be ‘helping’ me to claim unfair fees- ARE CHARGING ME AN UNFAIR FEE, after I’d cancelled a year ago.
I feel like I have been scammed.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Consumer Rights Solicitors
Dear Anne North,
We are sincerely sorry; to see you have felt it necessary to leave a low rating review, and should you have experienced any difficulties distinguishing our representation of your claim with that of another firm.
Any cancellation charges are a final resort, for any instances, where work has been completed on a claim, in line with our conditional fee agreement, and terms of business. We will of course endeavour to review your concerns, and assist.
Your concerned have been logged in line with our complaint’s procedure, and a member of our management team will provide a response to you directly.
Should you have any questions, please do not hesitate to contact us by phone: 0161 464 3509. Our lines are open Monday to Thursday 9am - 6pm and Fridays 9am - 4pm. Alternatively, please write to us with your concerns by email: info@crsolicitors.co.uk
Kind regards,
Consumer Rights Solicitors.
The person made it easy for me to…
The person made it easy for me to understand
23 augustus 2026
Review zonder uitnodiging
Antwoord van Consumer Rights Solicitors
Thank you for taking the time to provide us your positive review. Your kindness is appreciated, and very helpful. So we may review and learn from, to continue in future to provide similar positive experiences for our clients.
Kind Regards
Consumer Rights Solicitors.
I dealt with Josie Holman
I dealt with Josie Holman. She was courteous and handled any issues I had with professionalism. Customer service was excellent.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Very well spoken and informative with…
Very well spoken and informative with the progress of my claim.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Consumer Rights Solicitors
We are pleased to have received your positive feed back and we are delighted to have been able to assist with your claims successful outcome. Thank you for choosing to work with our firm.
Kind Regards
Consumer Rights Solicitors.
Follow up service to answer questions
I was called today as a follow up service and spoke with a Josie Holman, who was very helpful and was able to answer all my questions and more importantly put my mind at ease. My experience was excellent and have full confidence in this company
20 augustus 2026
Review zonder uitnodiging
Antwoord van Consumer Rights Solicitors
Thank you for taking the time to leave your positive review. Your kind words will be passed onto your case handler. Your feedback is appreciated, and very helpful for us.
Kind Regards
Consumer Rights Solicitors.
Straightforward and clarity in…
Straightforward and clarity in explanation.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Consumer Rights Solicitors
Thank you for taking the time to provide us your positive review. Your kindness is appreciated, and very helpful. So we may review and learn from, to continue in future to provide similar positive experiences for our clients.
Kind Regards
Consumer Rights Solicitors.
Antwoord van Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
I had a short call from Josie Holman…
I had a short call from Josie Holman who was very helpful and professional. She explained what I needed to know. Thank you so much
19 augustus 2026
Review zonder uitnodiging
Antwoord van Consumer Rights Solicitors
Thank you for taking the time to leave your positive review. Your kind words will be passed onto your case handler. Your feedback is appreciated, and very helpful for us.
Kind Regards
Consumer Rights Solicitors.
Josie.
Josie was extremely helpful,pointed me in the right direction between the two of us I was able to sort my problem.
18 augustus 2026
Review zonder uitnodiging
Antwoord van Consumer Rights Solicitors
Thank you for taking the time to leave your positive feedback. Your kind words will be passed onto your case handler. Your feedback is appreciated, as it's very helpful to assist us to continue to provide a satisfactory claim process.
Kind Regards
Consumer Rights Solicitors.
Josie offered friendly service and very…
Josie offered friendly service and very clear instruction. Thank you
18 augustus 2026
Review zonder uitnodiging
Antwoord van Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Josie Holman
Josie Holman
Very helpful and clear about the email sent to me.
Gave good advice and reassurance as I was worried about signing forms and scammers. A big thank you.
18 augustus 2026
Review zonder uitnodiging
Antwoord van Consumer Rights Solicitors
Thank you for taking the time to leave your positive review. Your kind words will be passed onto our advisor. Your feedback is appreciated, and very helpful for us.
Kind Regards
Consumer Rights Solicitors.
The young lady Josie was extremely…
The young lady Josie was extremely helpful. The issue I had was causing me anxiety. This young lady allayed my worries. Thank you Josie.
17 augustus 2026
Review zonder uitnodiging
Antwoord van Consumer Rights Solicitors
Thank you for taking the time to leave your review, we are very grateful for this. Your kind words will be passed onto our advisor.
Kind Regards
Consumer Rights Solicitors
I had been puting off contacting CRS…
I had been puting off contacting CRS with a mistake in paperwork i had made , and my understanding of how certain agreements work . However i got through in under 5 mins and straight away i was put at ease with Josie Holman .
Although my personal matter ,is not resolved yet , i was given clear next steps on how to resolve the matter .
I work in a customer service industry , and see great customer service go unrecognised far to often .
So thank you to Josie for making my first part hassle free . I would also like to highlight ,i wasnt prompted for feedback ,i asked if there was a way i could say thanks .
17 augustus 2026
Review zonder uitnodiging
Antwoord van Consumer Rights Solicitors
Thank you for taking the time to leave your review - this is much appreciated.
Kind Regards
Consumer Rights Solicitors
Excellent Service from Paul Omisesan at Consumer Right Solicitors
I have been very pleased with the service provided by Paul Omisesan at Consumer Right Solicitors. Throughout the process, Paul has been professional, approachable and attentive, taking the time to respond to my queries and provide clear and accurate information.
I particularly appreciated the prompt and proactive communication, which ensured that I was kept informed at every stage and had a clear understanding of the process.
Thank you, Paul, for your professionalism, excellent communication and consistently high level of service
13 augustus 2026
Review zonder uitnodiging
Antwoord van Consumer Rights Solicitors
Thank you very much for providing your positive review. Your feedback is very much appreciated and continues to help us provide an effective claim process. Kind Regards Consumer Rights Solicitors.
0h yes great customer service care and…
0h yes great customer service care and now happy stay with the Firm as its so good to know your in safe hands Graham VOYSEY of G&T Entertainerments U K
💯 % Good service
14 augustus 2026
Review zonder uitnodiging
Antwoord van Consumer Rights Solicitors
We are pleased to have received your positive feed back and we are delighted to have been able to assist with your claims successful outcome. Thank you for choosing to work with our firm.
Kind Regards
Consumer Rights Solicitors.
Thanks for your help to l understand…
Thanks for your help to l understand better now
14 augustus 2026
Review zonder uitnodiging
Antwoord van Consumer Rights Solicitors
Thank you for taking the time to provide us your positive review. Your kindness is appreciated, and very helpful. So we may review and learn from, to continue in future to provide similar positive experiences for our clients.
Kind Regards
Consumer Rights Solicitors.
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