We initially had a few issues with changing sail dates and cancellation fees we were unaware of, but we were able to get everything cleared up with Francine! She was very transparent and helpful; than... Toon meer
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Lees wat reviewers zeggen
This is a great company and they're very creative. It is easy to see why they are growing so fast. Their prices are cheaper than booking directly with the cruise companies and their support is phenome... Toon meer
They respond quickly to your questions and prices were the best. Recommended them to a family member and they were pleased and also booked a cruise
You exclusions activity websites are not only one and price are different, also too expensive . Your 1800 phone number no one to pick when I wait to call at the midnight in USA and 9:00am in Italy.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Cruisebound, we are passionate about making cruising easy and accessible for everyone. We offer a seamless online experience that allows travelers to find and compare cruises from every major cruise line. Whether you're planning a family vacation, a romantic getaway, or a solo adventure, Cruisebound provides all the options you need to tailor your perfect cruise experience. Comprehensive Selection: We feature a vast array of cruises from all the top cruise lines. Whether you want to explore the icy beauty of Alaska, bask in the Caribbean sun, or sail through the Mediterranean, our platform makes it easy to find cruises that match your schedule, budget, and style. User-Friendly Experience: Booking your next cruise vacation should be straightforward and fun. With Cruisebound, you can compare prices, itineraries, and amenities from the comfort of your home, without any added fees. Our intuitive website ensures that planning your cruise is as enjoyable as the cruise itself. Expert Guidance: Our team of cruise experts is always here to help. We understand that every traveler has unique needs and preferences, so we offer personalized support via phone, email, and live chat. Whether you need advice on choosing the right cabin or have questions about shore excursions, we're here to ensure your cruise experience is smooth and satisfying. Cruisebound Rewards: Our loyalty program rewards you every time you book. Earn onboard credits that you can spend on special meals, spa treatments, or shore excursions. The more you cruise with us, the more you earn! Commitment to Satisfaction: At Cruisebound, your vacation satisfaction is our top priority. We strive to provide not only the best prices but also the best service. We are always adapting and evolving to meet and exceed our customers' expectations. With our vast selection, user-friendly platform, expert advice, rewarding loyalty program, and dedicated customer service, your perfect cruise vacation is just a few clicks away. Experience the joy of cruising with Cruisebound, where your next adventure awaits!
Contactgegevens
228 Park Ave S, 10003, New York, Verenigde Staten
- 1-844-4597245
- contactus@cruisebound.com
- cruisebound.com
Find the best deals on Cruisebound
4,7
Uitstekend
568 reviews
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
They respond quickly to your questions…
They respond quickly to your questions and prices were the best. Recommended them to a family member and they were pleased and also booked a cruise
17 april 2026
Wonderful
Wonderful! Thanks to this website I get to take my husband on a cruise for his 25th birthday!
14 april 2026
I thought I was on the Royal Carr Site…
I thought I was on the Royal Carr Site when I used this site
14 april 2026
Cruisebound is easy to navigate and…
Cruisebound is easy to navigate and customer service is excellent.
14 april 2026
Quick and excellent service provided.
10 april 2026
Todo fue muy bien
10 april 2026
Dismal customer service!
I'm s chaplain and try not to be critical but this is one of the worst businesses I've ever had the displeasure of engaging..... just awful customer service.
13 april 2026
Review zonder uitnodiging
Antwoord van Cruisebound
Hi Tom,
We are here to help, but our team has been unable to get in contact with you. Please ensure you are reaching us at our official channels, found at https://www.cruisebound.com/contact-us.
Regards,
Cruisebound
Quite simple
9 april 2026
The ease of booking
11 april 2026
Thank you Francine!
We initially had a few issues with changing sail dates and cancellation fees we were unaware of, but we were able to get everything cleared up with Francine! She was very transparent and helpful; thanks to her we were able to move our cruise to a time & location that works better for us. We booked this for my mom's 60th birthday and just told her the surprise the other day- she's thrilled and we're all excited for the trip! Thank you so much Francine for your help!
10 april 2026
Review zonder uitnodiging
Antwoord van Cruisebound
Hello,
We’re sorry for the frustration caused by your booking experience.
Our team made multiple attempts to assist, but we’re unable to continue support in cases where our team is not treated respectfully.
Regards,
Cruisebound
You exclusions activity websites are…
You exclusions activity websites are not only one and price are different, also too expensive . Your 1800 phone number no one to pick when I wait to call at the midnight in USA and 9:00am in Italy.
3 april 2026
Antwoord van Cruisebound
Hi Michele,
Thanks for your feedback. We offer shore excursions in partnership with Shore Excursion Group, but customers are not required to use this service. Our phone hours can be found at https://www.cruisebound.com/contact-us - we have live agents available 9 AM – 6 PM ET and AI support outside of that.
Regards,
Cruisebound
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