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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Cura went above and beyond with my recent order for vet nary supplies for my horse, delivery is prompt, prices are competitive and the service they offer is exceptional. I will be using you for all my... Toon meer

Beoordeeld met 5 van de 5 sterren

We have been using Cura on and off for a few years and they really offer a fantastic service. The prices are the most competitive online, their shipping is usually next day, the communication is ext... Toon meer

Beoordeeld met 5 van de 5 sterren

So pleased with this company we have been using them for several months now. They have fantastic customer service and their response to emails, orders and queries is almost immediate. Rich has gone ab... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent service and such a pleasure to deal with. The medication I require must be refrigerated which means you have to be home when delivered. Couriers will not leave it in a safe place etc. With o... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Veterinaire apotheek
  2. Online apotheek

Geschreven door het bedrijf

Helping UK pet owners save money on veterinary prescriptions and pet care essentials — from a trusted, vet-run online dispensary. Founded by a practising UK vet with over 20 years’ clinical experience, Cura was created to offer a trusted alternative to higher-priced veterinary medicines. We supply prescription and non-prescription pet medicines for dogs, cats and horses, helping owners save money on essential treatments and everyday supplies. Alongside our products, we provide clear, reliable information to help you make informed decisions when ordering pet medication online in the UK. Whether you’re managing a long-term condition or simply supporting your pet’s wellbeing, we’re here to make the process straightforward, safe and affordable. Our mission is simple: to make pet care more accessible, and to treat every pet as if they were our own.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

307 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(307)

105 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Crooks!! Sent me used faulty medication equipment

Ordered a very expensive piece of kit for a horse nebuliser (>£100) so that I had a spare. I did not need it straight away so left it stored safely (in the packaging it arrived in) in my house but when I came to use it a few months later, I found they had send me a used/faulty item. I contacted them and they refused to help me because I didn’t report it in 7 days. I assumed a “reputable” company would have sent me a brand new unused item, not a broken used one. I have learnt my lesson and will never order from them again, absolute crooks stolen over £100 from me.

29 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant service

The service is always handled very well from ordering to delivery. Nothing is too much trouble would recommend cura to anybody

14 mei 2025
Beoordeeld met 5 van de 5 sterren

Highly recommend this company

So pleased with this company we have been using them for several months now. They have fantastic customer service and their response to emails, orders and queries is almost immediate. Rich has gone above and beyond with support and help given to me on at least 2 occasions where I had some issues (self created!) They mention that it is a family business and it feels like that with such great personal support. Also saves me money on our dog’s prescriptions.

22 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

What a sham - persistent lengthy delays & professionally inept!

What a sham! This business is run by muppets with no intention of making a sale and doing everything to discourage that. Comms are dire - persistently extensively delayed and professionally inept with incorrect product knowledge, despite being stated clearly on product. Do yourself a favour and avoid like the plague! Karma.

16 mei 2025
Review zonder uitnodiging
Logo Cura

Antwoord van Cura

We are so sorry that you have been dissatisfied with the service you received from our organisation. Unfortunately as you have posted anonymously and haven’t contacted us directly, we are unable to contact you regarding this matter. We would be grateful if you could give us more information by emailing us at hello@cura-pet.co.uk so we can investigate further.

Cura Team

Beoordeeld met 5 van de 5 sterren

Excellent!

I have received my cat’s prescription twice and have saved £s by not paying the vet for her medication. Reasonable prices and fast delivery. Excellent service and a happy pain free cat. I highly recommend them.

4 mei 2025
Beoordeeld met 1 van de 5 sterren

Customer service is non existent

Placed my order on the 19th of April and have yet to receive my item.

So far I've sent two emails and raised an enquiry on their website requesting tracking details and/or confirmation of my delivery date but have received no response.

Not a great experience so far and I doubt I'll be using them again.

19 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

An excellent company to deal with

An excellent company to deal with. Prompt responses to questions emailed to Cura. The item arrived packed beautifully, and whilst a refrigerated item, it could have been sent 48 hour tracked and still have been chilled. Finally, the best price around. Thank you.

30 maart 2025
Beoordeeld met 5 van de 5 sterren

Good customer service

This was the first time I used Cura Pet for ordering Librela. I had a couple of questions, and it was initally a bit frustrating as they have no contact number, but I found that they replied to my email very quickly and were very helpful. The delivery came when they said it would and their price was the most competitive. I would definately use them again.

13 maart 2025

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