Curate always communicate eaxh stage of order. My only down side isnt to do with them but more their delivery. I xan wair 2 weeks for delivwey even after approval. I cant track parcel as DPD state... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The progress was very easy, all information was emailed to me with instructions which is what made the progress easy. The video call was straight forward. I received my first package quickly after thi... Toon meer
Bedrijf heeft geantwoord
Usually the delivery times they state do actually happen.I was left waiting once for a prescription I ordered and because it took so long,you actually told me a speacial gift would be sent with my ord... Toon meer
Bedrijf heeft geantwoord
I have been buying my (expensive 😢) medication with Curate for mostly two years now. Having left several bad reviews I now have to give them credit when it’s due. For the past few months Curate h... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Curate Health offers prescription medication through their registered internet pharmacy for the treatment of weight loss. The service is fully regulated and genuine medication is dispensed from London based pharmacy.
Contactgegevens
Verenigd Koninkrijk
- support@curatehealth.co.uk
- curatehealth.co.uk
3,9
Goed
17K reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
If i could give them 0 I would
If i could give them 0 I would, after 6 days im still waiting for my medecin, they are not reliable, never order from them again
24 maart 2026
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Antwoord van Curate Health
Hi ,
Thank you for your valuable feedback.
We genuinely appreciate the time and effort you have taken to review us.
Best,
The Curate Health Team
I feel the process was easy to complete.
I feel the process was easy to complete yet comprehensive. There is support there if you need it. They do offer competitive pricing and offers.
30 januari 2026
Antwoord van Curate Health
Hi,
We're happy to hear that the process was easy and comprehensive for you. It's great to know you felt supported and found our pricing competitive. Thank you for your positive feedback!
Best,
The Curate Health Team
AVOID - VERY VERY SLOW DESPATCH
*UPDATE #2*
Order was despatched on Tuesday afternoon after me highlighting to Curate my consumer rights and showing Curate their terms and conditions stating despatch will be in 2 days of approval.
Where is my order?
UPDATE #1:
Having had my order approved and told it was preparing for despatch last Wednesday, I have had no notification at all of what's happening.
Sent several emails and finally get a reply late on Monday (today - 5 days later) saying it will be despatched "very soon" and "don't worry, you only need to go back down to a lower dose if you miss 2 weeks"... What the hell?
I don't want to miss 2 weeks.
I don't want to go back down to a lower dose.
They have given no reason for the delay, just being vague.
This is against my consumer rights.
AVOID!
23 maart 2026
Review zonder uitnodiging
Antwoord van Curate Health
Hi there,
Thank you for your review.
We’ve requested further information via Trustpilot so we can look into your order details and provide you with an accurate update.
As soon as we receive your information, we’ll investigate this for you right away. Thank you for your patience.
Best,
The Curate Health Team
I ordered on the Friday and it was…
I ordered on the Friday and it was delivered by the following Tuesday 😁
17 maart 2026
Antwoord van Curate Health
Hi,
We're happy to hear that your order arrived quickly! Thank you for taking the time to share your positive experience with our service.
Best,
The Curate Health Team
I've always found these good…
I've always found these good communications...
However have been told previously im not allowed a break when upping dose, i have had my dose reduced before because of this delay, so today i've been waiting a week for my "next day delivery".. I contacted them only to be told.. its next day delivery from day of approval.. which is now over 5 days now...so tomorrow my dose is due .... will i have to reduce my dose again.. may need to order else where in future .. so upset .. no real apologies ive been fobbed off with i can take it a week later.. still ive paid for next day delivery and ordered a week ago
23 maart 2026
Review zonder uitnodiging
Antwoord van Curate Health
Hi there,
Thank you for your review.
We’ve requested further information via Trustpilot so we can look into your order details and provide you with an accurate update.
As soon as we receive your information, we’ll investigate this for you right away. Thank you for your patience.
Best,
The Curate Health Team
Antwoord van Curate Health
Hi,
We're happy you're very pleased with our excellent communication and on-time service. We appreciate your positive feedback!
Best,
The Curate Health Team
Always deliver on time
17 maart 2026
Antwoord van Curate Health
Hi,
We are happy to know we consistently meet your expectations regarding timely delivery. Thank you!
Best,
The Curate Health Team
very quick response…
As always your very quick response encourage me to stay on the straight and narrow.
17 maart 2026
Antwoord van Curate Health
Hi,
We appreciate your kind words! It's wonderful to know our prompt responses encourage you. We're glad we can positively influence your experience with us.
Best,
The Curate Health Team
Antwoord van Curate Health
Hi,
We're happy that you appreciate our quick service and the discount codes we offer. Thank you for your positive feedback, we greatly value it.
Best,
The Curate Health Team
I have been using Curate for over a…
I have been using Curate for over a year and no issues.
17 maart 2026
Antwoord van Curate Health
Hi,
We're happy to hear that you've had a great experience with Curate for over a year. Thank you for your positive feedback!
Best,
The Curate Health Team
Amazing experience!!
17 maart 2026
Antwoord van Curate Health
Hi ,
Thank you for your valuable feedback.
We genuinely appreciate the time and effort you have taken to review us.
Best,
The Curate Health Team
Was not sent a delivery timeslot twice
Was not sent a delivery timeslot twice, and now won’t issue a refund or replacement. I have default settings with dpd to leave in a safe place if not home, which apparently doesnt apply to their deliveries, so you’re supposed to have a crystal ball or be £300 out of pocket. If I did not recieve the product I honestly don’t expect to pay for it. Customer service has been appalling since.
17 maart 2026
Antwoord van Curate Health
Hi,
Thank you for your review.
We have looked into this matter and can confirm that our customer care team responded promptly to each of your interactions, providing ongoing support along with evidence that SMS notifications were successfully sent to you on both occasions.
Regarding your delivery instructions, our team also clearly communicated the required settings for this specific delivery and provided supporting evidence to ensure full transparency.
While we genuinely regret that you remain dissatisfied, we do feel that the appropriate guidance and support were provided throughout. We do, however, appreciate you taking the time to share your feedback with us.
Best,
The Curate Health Team
Always on point !
I have been using Curate for about 18 months now they have always been very efficient. Help ed me switch from one to the other and then back again making sure that I was healthy and happy
17 maart 2026
Antwoord van Curate Health
Hi,
We appreciate your positive feedback! We're happy to hear that our efficient service and support during your transitions have ensured your well-being. Thank you for sharing your experience.
Best,
The Curate Health Team
I was with curate before and came back…
I was with curate before and came back as they give discount and like they look after there customers
17 maart 2026
Antwoord van Curate Health
Hi,
We're happy to hear that you're back with us and that you appreciate how we look after our customers. Thank you for your positive feedback and for sharing your experience!
Best,
The Curate Health Team
As usual Curate didn’t let me down
As usual Curate didn’t let me down, on time, no delays. Any time I’ve asked for advice they have answered my questions swiftly. I will always recommend Curate.
17 maart 2026
Antwoord van Curate Health
Hi,
We're happy to hear that we consistently meet your expectations with timely service and prompt advice. We appreciate your continued recommendation and positive feedback!
Best,
The Curate Health Team
I bought injection on Tuesday it is…
I bought injection on Tuesday it is Friday today no word from Curate.No email waiting for my order or any message of reassurance.
Order No #: 416455
17 maart 2026
Review zonder uitnodiging
Antwoord van Curate Health
Hi there,
Thank you for your review.
I can see that your order was delivered within three working days. As outlined in our FAQs, dispatch can take up to four working days, with delivery typically within 24 hours thereafter, so your order was delivered within the expected timeframe.
That said, I’m really sorry to hear that this didn’t meet your expectations on this occasion. We truly appreciate your feedback and will take it on board.
Best,
The Curate Health Team
Straight forward and easy
The progress was very easy, all information was emailed to me with instructions which is what made the progress easy. The video call was straight forward. I received my first package quickly after this. Ordering is easy and delivery is fast, usually next day. When the item is delivered, it is in a good strong padded bag with an ice pack, so if im not home to receive the parcel, its not a problem
16 maart 2026
Antwoord van Curate Health
Hi,
We're happy to hear that the process was easy and straightforward! It's great to know the information and instructions were helpful and that you received your package quickly. We appreciate you mentioning the secure packaging and prompt delivery. Thanks for your positive feedback!
Best,
The Curate Health Team
Antwoord van Curate Health
Hi,
We're happy to know you received good delivery and helpful service! We appreciate you taking the time to leave feedback.
Best,
The Curate Health Team
Inconsistency with approval/delivery process
The communication and the inconsistency of the approval/delivery process is what lets this company down. The price is what makes me order from them
17 maart 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.