The curtains are so much better than what we had and they arrived in the time frame that we expected. The service was helpful. Very happy.
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Lees wat reviewers zeggen
I have used this company twice now, once about 5 years ago and again just recently. Completely satisfied on both occasions. They are reliable, work hard to provide customer satisfaction, friendly and... Toon meer
Everything arrived in a reasonable time frame and was in excellent condition. I wonder if there was a way the suggested or recommended fixings could be included in the descriptions. I did have the old... Toon meer
Beautiful curtains (Weylands blockout fabric), very nicely made and somehow they were completely uncreased from the moment they were hung, even though they were in the box for over a week, possibly 2.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Curtains on the Net was launched in early 2008 to ride on the back of the popularity of its sister site Blinds on the Net (www.blindsonthenet.com.au). There was a growing need to have a much larger selection of Ready Made and Custom Made curtains and Blinds on the Net was simply not the ideal location for these products. With this, Curtains on the Net was born. We support local Australian suppliers as well as import our own products to keep prices as competitive as possible. Due to our lower overheads, we are able to offer the very best prices whilst still keeping our quality and service levels extremely high! Curtains on the Net offers a free sample service as well as shipping Australia wide. This allows customers to order samples of the fabrics that they want to see and thus get the perfect curtain for every room. We have Australia's largest range of Ready Made curtains in the one spot, as well an ever growing range of Made to Order curtains. We have sold more than 30,000 curtain products online so know a thing or two about what you need! We offer everything from 100% Blockout curtains to Sheer and Translucent lined curtains. The Made to Order range also has a premium lined offer that is perfect for those wanting a Custom Made curtain at a fair price! We all know how expensive curtains can be! Curtains on the Net also has a huge selection of curtain Rods, curtain Tracks and accessories. Why not jump online today and see how much you could save.
Contactgegevens
Unit 49/ 159 Arthur Street, 2140, Homebush West, Australië
- 1300852912
- kj@miniboo.com.au
- curtainsonthenet.com.au
4,8
Uitstekend
428 reviews
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Top service from Curtains on the Net
Top service from Curtains on the Net. Brilliant communication right throughout with a personal touch. My blockout curtains are spectacularly great.
26 augustus 2020
Review zonder uitnodiging
Great product, even better service
Exactly as pictured.
Fast delivery and a very helpful customer support team make for a great combo.
I enquired about the same products at a brick and motar store and was told it would be near double the cost and have a 6 week turn around! Needless to say I'm very happy with my choice to go with Curtains on the Net.
24 augustus 2020
Review zonder uitnodiging
We found the site very well priced and…
We found the site very well priced and excellent and fast delivery
21 augustus 2020
Review zonder uitnodiging
Still wondering where they are nothing…
Had a huge issue with delivery, but that was sorted out, excellent after sales service.
19 augustus 2020
Review zonder uitnodiging
VERY HELPFUL
VERY HELPFUL. I NEEDED SOME DONNA LACE AND THEY WE SO HELPFUL AND OFFERED ME A LONGER DROP AND THEY WOULD REDO THE ROD POCKET AT A REASONABLE PRICE AND THAT HELPED ME OUT SO MUCH.
REASONABLE PRICING, FRIENDLY AND HELPFUL STAFF AND GOODS WERE DELIVERED IN A TIMELY MANNER. THANK YOU
17 augustus 2020
Review zonder uitnodiging
Excellent service
9 augustus 2020
Review zonder uitnodiging
Extremely happy
Great price. Fast delivery. Product is fantastic.
1 augustus 2020
Review zonder uitnodiging
Ordered and paid for on 26.6.2020 and…
Ordered and paid for on 26.6.2020 and have not yet received curtain
20 juli 2020
Review zonder uitnodiging
Antwoord van Curtains on the Net
Dear Jane,
Sorry to hear you are disappointed at the delivery time for your custom made curtains. We wish that you could have contacted our customer service team first before writing a negative review as we do pride ourselves on our customer service and having happy customers at the end of the day.
Unfortunately, your curtains are a custom made product and generally take 3+ weeks and with the COVID crisis, we are noticing longer delays in fabric deliveries. We do note this on the product pages that we are experiencing longer lead time but maybe this was missed when you were ordering your curtains. When looking at the order it appears to have been made on Saturday 27th but as we are not open over the weekend, your order was actioned on Monday 29th. Currently, we are sitting at 3 weeks since you ordered and while we are rushing this order through for you as fast as we can, it's likely to be another week or so let before we manage to get your order despatched.
Please contact Mal in our Customer service team (1300852912) as we want to help with your next order to make it a better experience.
Curtains on the net gave me excellent…
Curtains on the net gave me excellent service. They were very easy to deal with and my order arrived promptly and very well wrapped.
Morag Bateman
13 juli 2020
Review zonder uitnodiging
Good service
Ordered product but was told they didn’t have it in stock. A bit frustrating. But they refunded immediately which was great!
7 juli 2020
Review zonder uitnodiging
Impressive at all stages
We were impressed with clear and helpful telephone advice, the process of ordering, the speedy delivery and the quality of the curtains.
In other words, delighted and very appreciative.
Thank you!!
2 juli 2020
Review zonder uitnodiging
Excellent service
Was very pleased with the overall experience. Staff I dealt with were helpful and efficient. The products I received were good value for money.
1 juli 2020
Review zonder uitnodiging
wonderful product and service
I found this business very easy to deal with. Prices were visible online and many other helpful information like measuring tips. I contacted them for a few questions and they were all answered. The product was exactly as described and I am impressed with everything from the word go. Thank you I have wonderful curtains set up in my home for a fraction of the cost I was quoted by companies.
30 juni 2020
Review zonder uitnodiging
EXCELLENT in every way
EXCELLENT in every way. Certainly would be happy to buy from this seller again.
24 juni 2020
Review zonder uitnodiging
Good service good quality
I haven’t put my curtain tracks up but they look good and arrived in good time, as described.
6 juni 2020
Review zonder uitnodiging
Excellent products
Excellent products!
I have been after some decent block out curtains for a while now. These have been exactly what I was after.
The price of these ready-made curtains was unmatched anywhere!
27 mei 2020
Review zonder uitnodiging
Colour difference
Order arrived quickly colour not same as shown on net had a green tinge when hung and sand colour was ordered.Further to pre
vious review
Company has made contact with great suggestions to fix the issue . Great customer follow up.
23 mei 2020
Review zonder uitnodiging
Antwoord van Curtains on the Net
Hi Anne,
We are really sorry to hear that the colour wasn't what you had expected. It is almost impossible to get colours to view exactly right on the screen, especially as everyone has different monitors with different resolutions. I can see that you didn't utilise our free sample service which may have helped in this case. We do offer a free sample service so that you can buy our blinds and curtains after seeing an actual fabric sample to ensure you are getting the right colour.
If you still have the curtains packed in their original packaging we are more than happy to accept a return on these to allow you to reselect. Please contact us on 1300 852 912 and we can help get this resolved.
Great curtains great price rapid…
Great curtains great price rapid delivery
1 mei 2020
Review zonder uitnodiging
The order arrived as requested and I…
The order arrived as requested and I did receive a follow up call to determine whether delivery was correct. So, very good service.
30 april 2020
Review zonder uitnodiging
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