Cushing Reviews 9

I was told my file was deleted less than three years of doing business with this company. I was told I could get prints anytime I needed them when I first invested my money. Then some rude representative tells me they can’t hold my files for an infinite amount of time. Ending his email rudely with, “good day!” So disappointing.. shame! How do you not infirm a customer that you are going to delete their file?

As a very small business, I've been outdone by the personal attention that all staff at Cushing have afforded me, every time I've worked with them. No project is "too small" - and the results are top-notch and no different from those of their larger clients (I've had opportunities to use some of those larger clients' documents, so have that basis for comparison). Professional, gracious and helpful every step of the way, Cushing is a pleasure to work with.

Joe Cushing and his team recently did a very large and complicated printing, mounting and binding job for us under very difficult circumstances (the holidays, COVID) with a challenging timeline, and they did it with the utmost professionalism and can-do spirit. Everything was completed and delivered as requested, with a very high level of quality. I can't say enough about their efforts and personalized service, and am extremely grateful.

We had the pleasure of working with the Folks from Cushing and Sepia Studio for a public installation for a festival and I couldn't have been in better company. The design, execution and creative genius that come from Julia Kaufman and Amanda Eich were everything. The created a movement piece that reflected the vibe and energy of the festival as well as a major moment where folks could stop and take a photo. Jon Davis was great with communication really delivered. As Chamber of Commerce working with Cushing for not only our needs but being able to recommend them for our local and independent businesses is a true comfort knowing they are in such good hands. A huge thank you Jon and Team!

Cushing has performed very well and promptly on every order we have placed with them. Josette is outstanding! We appreciate all the advice and guidance Cushing provides to help us with the best materials/approach to achieve our graphic goal. Thank you!

Always able to meet requirements and turnaround times with a very professional and responsive staff. Highly recommend!

Worked with Cushing for years at various architecture firms and they always do a great job!

Highly Recommend! Cushing was an incredible resource when creating our accessible museum, derived from a 100-year archival history. I was in the dark about how to begin such an undertaking, and Josette, Angelica and the team helped me throughout the entire process. From giving examples and helping to bring ideas into reality, to providing material options and explaining the details, I gained confidence and trust in this group of professionals. As a non-profit, our budget was important, too, and I was kept apprised along the way. Working with Cushing was a great experience, and I look forward to working with them on many future projects.

Cushing & Co. is simply the best printing and graphics production company in Illinois. The staff is very knowledgeable and always helpful. If you're not sure what your end product can be, their design staff can guide you to the best solution possible. Anything is possible with Cushing. You always get what you pay for and their customer service is top notch.