Custom Vision Clinic Reviews 

I have recently received first class treatment from James Ball and his team at Custom Vision Clinic.
I was so nervous beforehand, and Diane put me at ease and explained everything that would happen in a lovely way.
James Ball has such a calm and reassuring manner, he made me feel fully relaxed and certain that I had made completely the right decision.
The after care has been wonderful, and I have seen great improvements straight away.
I would have no hesitation in recommending James Ball and Custom Vision clinic.

Outstanding service and outstanding result. I cannot over emphasise how happy I am with my lens replacement surgery carried out in early June 2021. Very short sighted, lifetime of contact lenses and an increasing number of other eye issues as I hit my fifties - all options fully explained - lens replacement surgery chosen and carried out quickly and painlessly. Right eye one Thursday, left eye the next Thursday. I am still enjoying waking up and actually being able to see! It’s like a miracle.
I thoroughly recommend Custom Vision Clinic to anyone considering lens replacement surgery - you will wonder why you didn’t do it years ago.

I was very very short sighted and had astigmatism and I had worn glasses and contact lenses for almost 60 years. James carried out bilateral cataract surgery using replacement toric lenses in early June.
What a great experience at Custom Vision Clinic! Everyone was reassuring and professional throughout all stages of the treatment.
I am delighted with the end result and can see better than I’ve ever seen! It’s a whole new world!
Thank you so much to the entire team.
I’m very grateful to James Ball who came highly recommended and deservedly so!!

Excellent service, very friendly staff, the results of my surgery far exceeded my expectations.

Excellent care and everything fully explained in detail.
Couldn’t fault anything

Very well organised from start to finish. Everything explained in detail and surgery was performed with great skill. It was painless! Post-operative follow-up extremely thorough and the results of the treatment are perfect.

I did a lot of research to find a trusted company and decided upon Custom Vision Clinic.My experience was very good. I was nervous of having eye surgery but the staff there put me at ease and I felt safe in their hands. It's been approximately 6 weeks since I had multi-focal lens replacements and I am delighted with the result.I would recommend this Clinic.

Custom Vision Clinic has got to be one of the leading eye specialists in the UK with a range of cutting technological equipment and very highly trained surgical performing personnel in giving a very thorough eye examination and conclude what is the best outcome and recommended eye treatment/surgery to be administered.
I was highly impressed on my 2 visits and the consultations I received and the professionalism that was evident throughout.
I can highly recommend them.

Incredible, couldn't recommend enough!
I had SMILE Lazer Eye Surgery and from my initial appointment to surgery day and since they have explained every step, answered every question and I have always felt very at ease with all the team. I was fairly nervous about the operation but everything was explained and there really is no pain! I am now 2 months post surgery and settling into life without glasses wonderfully! Thankyou James and all the team!

Mr Ball and all the staff couldn’t have been more helpful, and the whole experience was really easy, and I am so grateful for all they have done for me, and I highly recommend everyone and especially Mr Ball.

I had my SMILE laser surgery Feb 2021 & it has been a huge success. I am thrilled with the results and no longer need glasses or contact lenses after nearly 40 years of wearing them. James has an outstanding skill and I am forever grateful for finding him and all the lovely staff at his clinic. They are all friendly & professional and I would recommend Custom Vision Clinic to anyone looking for their life changing eye surgery X

Right from the off I had 100% confidence in Mr Ball and CVC. Thoroughly professional, considered and reassuring. Logistics were easy, the procedure (double cataract) was efficient and the aftercare friendly and thorough. I'm now glasses free after 32 years!

I recently had presbyopia treatment for my eyes, if you listen to most people they are scared, worried about anything to do with eye surgery, i can say that Mr. Ball and his whole team are so very helpful insightful and technically brilliant. From my first meeting with them i was convinced that this is what i wanted, i cannot shout loud enough on every aspect of the proceedure. This is really life changing in so many respects. On this occasion 5 stars does not come anywhere near what they deserve. Well Done Mr. Ball And The Whole Team

I have recently had bilateral cataract surgery and tonic lens replacements.
From the first consultation Mr Jack Gormley and all the staff have been helpful, understanding explaining everything in detail and provided a reassuring and professional service.
The result is outstanding. Although the procedures were a little uncomfortable there was no pain. I could see clearly with both eyes within 24 hours of the procedures and now have excellent long distance vision and a reading prescription of -1.25. Which means I am virtually glasses free after 47 years of wearing glasses.

I had a consultation at Custom Vision Clinic with Mr James Ball for a cataract problem in my right eye following a referral from Vision Express. The surgery was undertaken by Mr Ball at Nuffield Hospital in Leeds and it was quick and painless. My eye sight now is fantastic. The follow ups with optometrist, Gurpal Jutla, were also excellent. Very nice environment with very modern equipment. I would highly recommend this team.

Great option for Keratoconus consultation. Good advice and no push for unnecessary treatment. Actually advised that I be monitored by NHS as further treatment wasn't needed. Would definitely recommend.

The true professional, James Ball is the one I trust with treatment for my eyes. I would recommend anyone with eye problems to visit his superb clinic with his wonderful team. Do not put off eye treatment, visit today.

Mr Ball and his team are fantastic. Everyone is really friendly and professional and made me feel at ease with having laser eye surgery (a potentially quite daunting experience otherwise). Having laser eye surgery has been completely life changing for me and I couldn’t recommend it enough. Finding a clinic who I could really trust has made all the difference.

Having had a consultation that I was not comfortable with at another clinic, I then contacted Custom Vision. The staff there were all very professional and the customer care was second to none. My surgeon, James Ball, has performed an excellent pain free replacement of my lenses with new ones specific to my needs. Thank you to all concerned.

I was recommended to the Clinic by my optician for cataract surgery and lens replacement. It was the best recommendation that I have ever had. Every aspect of my experience has complemented James Ball’s superlative skills, caring attitude and his investment in unbelievably advanced technology. My treatment was remarkably quick and totally pain free. I can see better than ever in my life. I am so grateful. Thank you James.