Shortly after several messages back and forth we came to a resolution. My $ was refunded and my subscription was canceled. Thank you very much.
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Lees wat reviewers zeggen
The immediate response was excellent. However, the reason that this has came about is not. I shouldn’t have to reach out to refund money that I did not authorize a payment for. I was ordering a fra... Toon meer
My experience was made ok by them getting back with me in a timely manner. My experience would have been better if I had received the products that I had paid for. I think the company needs to make su... Toon meer
I appreciated the prompt response which gave me the feeling that you guys are genuinely trying to assist me with resolving this matter asap. I live in the Caribbean and the exchange rate is high and I... Toon meer
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I don't have much experience
I don't have much experience. I purchased a prem for my baby money was deducted but I didn't get the prem. I received an email saying the subscription was canceled. I asked for a refund. I haven't received it so far
Stole my information and charged me for…
Stole my information and charged me for it.
Shame on you.
Solution
I was given a refund to the subscription agter finding a charge on my account.
Elsa from escalation team helped me…
Elsa from escalation team helped me resolve my issue.
I appreciated the prompt response which…
I appreciated the prompt response which gave me the feeling that you guys are genuinely trying to assist me with resolving this matter asap. I live in the Caribbean and the exchange rate is high and I lost a few hundred dollars when my credit card was compromised. I hope that the refund will be processed soon.
I was charged for something I didn’t…
I was charged for something I didn’t realize I was signing up for. I freaked out and contacting my bank but also emailed the company to cancel right away. I received a response right away to be refunded and any memberships cancelled so thank you.
I was helped in a timely manner.they…
I was helped in a timely manner.they answered all my questions I had. They canceled my subscription right away.
Ashley me ayudo a resolver mi caso
Emily helped me out willingly and was…
Emily helped me out willingly and was good service
They was understanding of the situation…
They was understanding of the situation at hand. They helped to resolve my issue.
Gracias por ayudarme muy amable gracias
Gracias por ayudarme muy amable gracias
My experience with this situation was fast and efficient.
My experience with this situation was fast. My concern was addressed promptly.
They credited my account
They credited my account , took care of what I needed.
Unexpected Membership, but Responsive Customer Service
I appreciate the opportunity to share my experience. While I did not receive any products from Cute4Baby, I do want to acknowledge that their customer service team responded after I reached out and offered to work toward resolving my concerns.
That said, I was not aware at any point that I was being enrolled in a membership program. The charges came as a surprise, and I believe clearer communication during the sign-up process would be very helpful for future customers.
I’m hopeful that this matter will be fully resolved as discussed, and I appreciate the company’s willingness to address the situation once it was brought to their attention.
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