Your company made creating my cv a very easy process, I will surely recommend it to someone else. And I will like to personally thank Evelyn because she was very patient and calm with the way she hand... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Taken money from my account all year without consent. Total of £101.40. On 29 Dec 2025 I knowingly paid a one-off charge of £2.90 for CV download access. I did not knowingly agree to a recurring su... Toon meer
Bedrijf heeft geantwoord
Not an extortionate price at £2.90 and very clear that we need to cancel to not get charged after 14 days. And otherwise very simple to use.
Bedrijf heeft geantwoord
CV Genius has truly set the bar high when it comes to customer service! I reached out regarding a subscription cancellation and was blown away by how quickly their team responded literally within seco... Toon meer
Bedrijf heeft geantwoord
4,2
Goed
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Polite behaviour
Polite behaviour, such a nice person and i am waiting for my money back to my account.
17 april 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
Thank you, we are thrilled to hear the agent was able to assist you with your request and provide you with excellent service. We will be sure to let him know your amazing comments.
Regards,
CV Genius
Very clear and easy to use.
17 april 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
Thank you for your feedback! It's great to know that you found our website user-friendly and had a good experience. We wish you the best in your job search.
Best regards,
CV Genius
Signed up to a 14 day cheap trial for…
Signed up to a 14 day cheap trial for £2, however, when i tried to cancel before the 14 days ended, the website has been made intentionally difficult to navigate where to cancel. I've had to message their support and sent an email, still nothing - avoid at all cost!!!
16 april 2026
Antwoord van cvgenius.com
Thank you for your feedback. Streamlining processes is one of our top priorities, and we sincerely apologize for the misunderstanding. We are reviewing your case and will update you shortly. Our team is committed to improving your experience and ensuring you feel secure using our service.
Sincerely,
CV Genius
Really great experience and fantastic customer service
Really great experience using the site. Super easy to use and helpful. I had a small issue that was quickly and efficiently resolved by one of their customer support team (Jason A). Thank you.
16 april 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
Thank you, we are thrilled to hear that Jason was able to assist you with your request and provide you with excellent service. We will be sure to let him know your amazing comments.
Regards,
CV Genius
Beware of the monthly subscription
I wanted a one off template for my daughter who was applying for a part time job. She ended up signed to a monthly subscription which we cannot get out of. CV Genius are disputing my claim to refund the monthly payments.
4 februari 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
Hello, we appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from Trustpilot so we can investigate what is happening for you.
Regards,
CV Genius
thanks for all the help
14 april 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
Thank you for your review! We’re so glad CV Genius helped you create a great CV. Best of luck with your job search!
Regards,
CV Genius
Great for Grads
Really useful content and information for a recent graduate seeking CV help
12 april 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
Thank you for your kind words! We strive to make CV writing easy and effective, so we’re happy to hear you had a great experience.
Regards,
CV Genius
Fraud site thieves
Fraud site thieves
Never used their site and they steal my money from my credit card
I Wouldn’t even touch this service!!
Give my money back you thieves!!!
7 april 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
Hello,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from Trustpilot so we can investigate what is happening for you.
Regards,
CV Genius
Good good good
8 april 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
CV Genius
Very easy to use
6 april 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
Thanks for your feedback! We’re so glad we could help with your CV. Wishing you the best of luck in your job search!
Regards,
CV Genius
Easy to find
4 april 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
We appreciate your comments! It’s wonderful to hear that our tool made your CV-building process smooth and effective. Wishing you success in your career!
Regards,
CV Genius
Antwoord van cvgenius.com
Thank you for your feedback! We’re always striving to make the CV-building process as smooth as possible. Wishing you success in your job search!
Regards,
CV Genius
CV writing part of it works well but…
CV writing part of it works well but hence the point where you want to cancel it and you have to pay £9. 99 to do so
🆘⛔️‼️
2 april 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
Hello,
We’re sorry to hear about your experience and truly appreciate your feedback. Our team is committed to providing the best service possible, and we’d love the opportunity to assist you. Please look out for a private message via Trustpilot so we can gather your details and work towards a resolution.
Thank you.
Best,
CV Genius
i got stuff for free
30 maart 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
Thank you for your review! We’re so glad CV Genius helped you create a great CV. Best of luck with your job search!
Regards,
CV Genius
lettre motivation
j' ai trouvé les lettres de motivation intéressantes
30 maart 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
We appreciate your feedback! We're always working to improve our platform, and insights like yours help us make meaningful updates. Thank you for sharing your thoughts!
Regards,
CV Genius
No cancel subscription button
Deceptive billing practices — no cancel button in account settings
I signed up for the 14-day trial and when I tried to cancel, there was simply no cancel button anywhere in the account settings. The only option available was to download a receipt.
Despite trying to cancel, CV Genius attempted to charge my card 3 times. This is completely unacceptable for a legitimate subscription service — hiding the cancellation option and continuing to attempt charges is a dark pattern that borders on fraud.
I had to contact my bank to block the charges. Avoid giving your card details to this service.
28 maart 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
Hello,
We are deeply sorry to see your rating of us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message from Trustpilot shortly to obtain your account details.
Thank you.
Regards,
CV Genius
No cancel button
No cancel button — tried to charge my card 3 times!
Stay away from this service. I signed up for the trial, and when I wanted to cancel, I discovered there is NO cancel button in the account settings. None. The page only shows your billing dates and a receipt download button.
They still attempted to charge my card 3 separate times. I only found out when my bank flagged the repeated attempts.
This is a deliberate tactic to trap customers into paying. I had to go to my bank to stop the charges. Do not enter your card details on this website.
29 maart 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
Hello,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from Trustpilot so we can investigate what is happening for you.
Regards,
CV Genius
very easy interface and provide all…
very easy interface and provide all relevant information from AI support.
28 maart 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
Thanks for your review! Helping job seekers create strong CVs is our priority, and we’re glad we could support you. Good luck with your applications!
Regards,
CV Genius
fantastic customer services by Nicolas.
28 maart 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
Thank you, we are thrilled to hear that Nicolas was able to assist you with your request and provide you with excellent service. We will be sure to let him know your amazing comments.
Regards,
CV Genius
Antwoord van cvgenius.com
Thank you for your feedback! We’re always striving to make the CV-building process as smooth as possible. Wishing you success in your job search!
Regards,
CV Genius
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