saya mengalami kendala atas kesalahan sendiri, akan tetapi segera teratasi dengan baik dan cepat ketika menghubungi bantuan live chat (cs) terima kasih atas kerjasamanya selama ini, csnya rama dan san... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I’ve been using CXM for about 2 months, and overall my experience has been very positive. Their response is good, and although I faced a small issue with account approval, it was handled well and... Toon meer
Bedrijf heeft geantwoord
Excellent service client – Courtier très professionnel J’ai eu une très bonne expérience avec CXM. Le service client est excellent : professionnel, clair et très réactif. Toutes mes questions... Toon meer
Bedrijf heeft geantwoord
A Best Broker I have Seen , Loves their Competetive Spreads , and rebate they provides , Best depoist and Withdrawals services , Make any level of Profits & Get it withdraw - they will provide it , I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
CXM is a global CFD broker offering access to forex, metals, commodities, indices, and crypto. We focus on delivering a high-quality trading experience built around competitive pricing, robust infrastructure, and a clear, client-first approach that supports both active traders and long-term strategies. Security and trust are central to our operations. CXM operates under a regulated framework with strict compliance standards, and the safety of customer funds and the sustainability of the broker's business model and operations are the highest priorities. We have committed significant resources toward achieving this goal and are proud to extend an additional level of security to all our clients with Professional Indemnity and Crime Insurance for FX and CFD brokerage activities of up to $5,000,000 USD. We provide multiple account types designed for different trading styles, including zero spread accounts for clients who prefer minimal trading costs and tighter spreads. CXM offers swap-free trading, giving clients the flexibility to hold positions overnight without additional charges. Funding and withdrawals are designed to be efficient and seamless, with instant deposit and withdrawal processing available through supported payment methods, helping clients manage their funds with ease and without unnecessary delays. Alongside our core trading services, CXM also provides dedicated partnership solutions for Introducing Brokers (IBs) and affiliates. Our partnership program is designed to support growth through competitive commission structures, transparent reporting, and reliable tracking systems, helping partners scale their client base effectively while maintaining full visibility and control over performance. Customer support is a key part of our service. Our team is available to assist with account queries, platform support, and trading-related questions, with a focus on clear communication and quick resolution. CXM is built around a simple idea: combining strong trading conditions, reliable service, and client-focused features to create a practical and professional trading environment.
Contactgegevens
Verenigd Koninkrijk
- support@cxm.com
- cxmdirect.com
4,6
Uitstekend
801 reviews
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van CXM
Thank you for your feedback! We’re glad to hear Ayan provided you with an excellent experience. We’ll be sure to share your kind words with the team!
Good service
Easy to trade with. Fast response by CS and fast withdrawal
16 april 2026
Review zonder uitnodiging
Antwoord van CXM
Thank you for your feedback! We’re glad you find trading with us smooth and that our support and withdrawals meet your expectations.
Hassle-free interface.....I can easily…
Hassle-free interface.....I can easily deposit and withdraw money without any delay...Good work
14 april 2026
Review zonder uitnodiging
Antwoord van CXM
Thank you for your feedback! We’re glad you’re enjoying the smooth interface and seamless deposits and withdrawals. Your support means a lot to us.
Fast respons
14 april 2026
Review zonder uitnodiging
Antwoord van CXM
Thank you for your feedback! We’re glad our team was able to assist you quickly and efficiently.
Good u have to try
11 april 2026
Review zonder uitnodiging
Antwoord van CXM
Thank you for your feedback! We appreciate your recommendation and are glad you’re having a positive experience with us.
On April 9
On April 9, 2026, I deposited $102 and made a profit of $522. Then, on April 10, 2026, I requested a withdrawal of $604, but the withdrawal was denied, my trading account was suspended, and I was unable to withdraw from the entire account. Afterwards, I received an email stating that I had violated the user terms. This was sent to me. Please be advised that after reviewing the activity in your trading account, we have found that there are trades which were executed based on Latency Arbitrage. This trading style is identified as abusive to the standard execution rules in the CFD market. After that, I asked my account manager about it, as I hadn't heard of this before. He told me that the rule requires my trades to start at a loss, which I don't understand, and he refused to withdraw the funds. He then deposited the remaining amount. I have $603 in my account after my withdrawals were stopped and my trading account was suspended. They withdrew $1125 and my profit. This condition or rule This is incomprehensible
10 april 2026
Review zonder uitnodiging
Antwoord van CXM
Thank you for your feedback. We understand how concerning this situation is.
Your account activity was reviewed, and certain trading patterns were identified as latency arbitrage, which is considered a violation of our trading terms as it exploits execution conditions rather than normal market behavior.
Please note that such classifications are based on detailed analysis, in line with our Terms & Conditions, actions such as profit adjustments and account restrictions may be applied in such cases.
We understand your concerns regarding clarity, and we encourage you to contact us at support@cxm.com so we can provide a more detailed explanation and review your case further.
Antwoord van CXM
Thank you for your feedback! We’re pleased to know our team was able to assist you promptly.
Antwoord van CXM
Thank you for your feedback! We’re glad you had a great chat experience with our team.
Persoalan Teratasi dengan cepat
saya mengalami kendala atas kesalahan sendiri, akan tetapi segera teratasi dengan baik dan cepat ketika menghubungi bantuan live chat (cs) terima kasih atas kerjasamanya selama ini, csnya rama dan sangat membantu
4 april 2026
Review zonder uitnodiging
Antwoord van CXM
Terima kasih atas maklum balas anda! Kami gembira mendengar bahawa isu anda dapat diselesaikan dengan cepat melalui live chat. Senang mengetahui bahawa pasukan kami ramah dan sangat membantu. Kami menghargai kerjasama anda!
Antwoord van CXM
Thank you for your feedback! We’re glad to hear you found our support fast, clear, and helpful. We truly appreciate your support!
Antwoord van CXM
Terima kasih atas maklum balas anda! Kami gembira mendengar bahawa anda berpuas hati dengan layanan kami yang baik dan responsif.
answer fast and clear
2 april 2026
Review zonder uitnodiging
Antwoord van CXM
Thank you for your feedback! We’re pleased to know our team was able to assist you promptly and provide clear guidance.
CXM flag my account without clear justification
I would like to share my experience with CXM Direct to warn other traders.
I had been trading normally on my account and generated profits through standard trading strategies. However, when I attempted to withdraw my funds, CXM Direct suddenly flagged my account and withheld my profits.
They claimed that my trading activity was “abusive” or involved so-called “toxic flow,” but they have not provided any concrete evidence, trade analysis, or specific examples to support this accusation.
Instead, they asked me to sign a “Guarantee Letter.”
After reviewing the document, it clearly requires me to:
Admit that I violated their trading policies
Acknowledge that my profits were gained improperly
Accept that they have the right to withhold funds
This is extremely concerning because:
👉 I have never been shown any proof of wrongdoing
👉 Yet I am being asked to sign a document that effectively admits guilt
I have formally requested:
Detailed evidence of the alleged violations
Specific trades in question
The exact terms I supposedly breached
So far, no sufficient response has been provided.
I believe this practice is unfair and lacks transparency. Traders should be aware that profits may be withheld without clear justification, and clients may be pressured into signing documents that waive their rights.
I will continue to pursue this matter and escalate it if necessary.
23 maart 2026
Review zonder uitnodiging
Antwoord van CXM
Thank you for your feedback. We take such matters seriously and operate under strict policies to ensure a fair trading environment for all clients.
Please note that your account was reviewed in accordance with our Terms and Conditions, which clearly prohibit certain types of trading activity, including abusive strategies. Actions taken on accounts are based on internal analysis and risk controls.
We understand your concerns; however, such reviews are conducted carefully, and decisions are not made without basis. We encourage you to continue liaising with our support team, who will address your case in detail.
We remain committed to transparency and fairness for all clients.
Mantab komunikasi nya
30 maart 2026
Review zonder uitnodiging
Antwoord van CXM
Terima kasih banyak atas ulasannya! Kami senang mendengar bahwa Anda puas dengan komunikasi kami. Kami akan terus berusaha memberikan pelayanan terbaik untuk Anda.
Good service
Good service but it will be better if reset time not too long
27 maart 2026
Review zonder uitnodiging
Antwoord van CXM
Thank you for your feedback. We’re glad you’re satisfied with the service.
Please share more details about the "reset time" by contacting our support team at support@cxm.com so we can assist you further.
We appreciate your input and look forward to improving your experience.
The courtesy during the chat was good
27 maart 2026
Review zonder uitnodiging
Antwoord van CXM
Thank you for your feedback. We’re glad to hear that you had a positive experience with our chat support. We appreciate your support and look forward to serving you again.
It's so really fast response from CS…
It's so really fast response from CS and this broker is have a excellent for every thing, very fast depo and withdraw. So far i don't have any problems using this broker
27 maart 2026
Review zonder uitnodiging
Antwoord van CXM
Thank you for your kind feedback. We’re glad to hear you’re satisfied with our customer support, as well as the speed of deposits and withdrawals. We appreciate your trust and are happy to know you’ve had a smooth experience.
Antwoord van CXM
Thank you for your feedback! We’re glad to hear our staff was helpful. We appreciate your support and look forward to assisting you again.
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