CyberPanel Reviews 234

I had a great experience with CyberPanel support. They quickly identified a critical issue where my server was restarting every few minutes due to a faulty cron job.

The team fixed it promptly, removed the unnecessary process, and ensured my website is now stable and running smoothly.

Their support was fast, clear, and very professional. Highly recommended for anyone looking for reliable host

Migrated from a costly server host to their new hosting in USA and they moved my sites for free, fixed bugs and issues, and were a great help. Considering it is a free panel and 1/3 the price of former server, with stronger RAM and CPU even, and has support, 24-7 support, it is a great good deal. The support team does their very best.

Additionally, when there's a hiccup to their new server system backups, they are instantly open about it and do their best to resolve it ASAP. I appreciate honesty in service and professionalism over the odd hiccup.

Given the low fair pricing and the extraordinarily good support, I can 100% highly recommend them.

Amazing service, especially from Usman, the server my VM was on had an NVMe failure, which was a bit of a headache for me, but Usman spent a lot of time to get me back up and running, all while giving me options that best suited my situation, along with complete data recovery and keeping me well informed all the while! Amazing, I am thoroughly impressed and would recommend their service to anyone.

Very good support. Fast, efficient and informative.
Had some challenges when the Nvme disk on the Virtual Server went down. But I got a new server up the same day and got good help with opening ports and checking if I had set up the cyberpanel correctly. There are still a few challenges left after the crash, but I expect that will be resolved during the evening.

Well explained what had happened when something went wrong and good help with getting a new server up, with relatively little response time to get an answer.

Very fast and cost effective servers, customer support was 1/5 a while ago but they have taken a big step and the support that you are getting now is 5/5

Excellent and timely customer support - beyond my expectations. Clear instructions on solving any issue.

I had an excellent experience with CyberPanel support. Their response time was incredibly fast, and they resolved all of my issues smoothly and professionally. Every problem I faced was handled with care and clear guidance, which made the whole process stress-free.

What impressed me the most was their dedication and willingness to help without any hesitation. It truly shows how much they value their users.

I’ve also subscribed to the All Addons lifetime package, and I’m very happy with both the product and the support team behind it.

Highly recommended for anyone looking for reliable hosting control panel support!

I had a great experience with the CyberPanel support team. They are super responsive (on average, it took less than 30 minutes to get a reply via email, which is really fast for that channel), and the messages I received were thoughtful and genuinely helpful. It was obvious that whoever was on the other end really wanted to help and move things forward.
Also tested their free tools - fast, helpful and practical!

I migrated a Drupal website from cPanel shared hosting to a CyberPanel VPS (CP 5 plan) in March 2026. The site serves a community of blind and low-vision Muslims who depend on it daily for prayer times and Quran access.

What CyberPanel does well:

The support team is genuinely responsive and technically competent. When I reported that my server was provisioned with 15 GB of RAM instead of the contracted 32 GB, the team identified the root cause (Proxmox memory ballooning misconfiguration), fixed it within hours, and provided a detailed technical explanation. They also granted me Proxmox API access with a dedicated monitoring token so I could verify the fix independently from the terminal. This was especially important because I use a screen reader and the Proxmox web interface is not accessible. They handled this accommodation without hesitation.

The day-of support for urgent issues is where CyberPanel truly shines. Fast responses, clear communication, and they own their mistakes when they make them.

Where there is room for improvement:

The migration itself had several issues that required significant post-cutover work on my end: broken file paths across 8 configuration files, a MySQL credential mismatch between settings.py and the .env file that caused intermittent login failures, and SSH left on the default port with no hardening. These are infrastructure items that should have been caught during a managed migration.

The RAM provisioning error also went undetected until it caused an 11-hour outage. The Proxmox host disk was full from old migration files that were never cleaned up, which compounded the issue. By that point I had already decommissioned my previous hosting provider, so I had no fallback.

Some non-support items have been slow to resolve: a PTR record request took nearly two weeks, and server monitoring pricing took multiple escalations across two tickets before I received an answer.

Who is CyberPanel good for?

If you are technically comfortable and can handle your own application management (Drupal, WordPress, etc.), CyberPanel gives you a lot of server for the price. The CP 5 plan with 8 cores, 32 GB RAM, and 360 GB NVMe is excellent value. The lifetime add-ons package (SSL V2, Backup V2, Rspamd, File Manager) is a good deal. And the support team, when engaged on a specific issue, is responsive and capable.

Just be prepared to verify your server resources independently after migration, and build your own monitoring if you want peace of mind.

Though it required a learning curve at the begining, the support made sure I had all the info and help needed to get all my operation up and running. and they are fast as well!

Great support experience they are really quick and on top of things!

Once again I have experienced a superior support, great knowledge and fast, reliable help.

The panel works fine and does what it claims. The customer service staff are friendly and knowledgeable. My request took some time to get a response, but it was an unusual problem and had nothing to do with performance of the panel. (It was a billing issue)

My only real complaint is the panel feels very outdated due to its UI and UX. It desperately needs an update and a rethinking about how to present options and changes to the user to more modern standards.

Fast support and all my issues resolved one by one. Definitely 5 star support received today on top of second to none VPS infrastructure.

incredibly good and fast support
I got help within an hour
Everything is working now and I'm running my cyber panel, Incredibly skilled technicians
5 stars are not enough

/kasper

this company is the BEST the have single handily held my hand and shown me how to work there panel we are going on 30 replies and I have legit almost the entire panel working (we are still working out some issues on my end) but overall support is awesome they 100% deserve your business and are insanely cheap like this company just gets better and better and better overall 5 stars

Love the customer support. Highly Recommend

It is a really good free alternative to CPanel, with great paid plugins too if you want more advanced things. The customer service, when opening a ticket, is fast and really helpful. I've been using CyberPanel for years and, even after having some hiccups occasionally, it was always a great experience. Easy to manage, always adding new features, helpful community and great customer service.

i have used cyberpanel for 6 years and it just work best website/email self host software

Spammy company.

They started spamming one of my email. I then contacted them using a second email and now they spam the second one too.

Their unsub link is useless, can't unsub.