Daisy London Reviews 

Their customer service is second to none.Thank you ❤️

Very sympathetic to the return process and replacement.

I ordered a ring from Daisy and unfortunately received the wrong item. Contacted their customer service team - received a message the same day saying that they will send the correct ring next day delivery. George also advised that I could keep the other ring sent in error - what a lovely touch. Really impressed with the customer service and quality of their beautiful jewellery. Will definitely be placing many more orders, and can highly recommend this brand :)

Very efficient company great quality product and very FAST delivery

I bought a beautiful pair of earrings that are so quality made! I highly recommend. I also needed them resent due to an issue via mail and Daisy London customer service was so helpful and made sure I got my order within 2 days! I’m so happy I pulled the trigger on the earrings.

Daisy is my go to jewellery brand. They have beautiful designs that I don't see anywhere else. Most importantly they have fantastic customer service and they have always honoured their warranty on the rare occasion I have needed it. These days that is a true rarity.

Absolutely wonderful company / shop with very understanding customer service. I had lost my ring I purchased from them and reached out to them to ask for a possible discount as I was quite upset about it. They offered to replace it for me for free which really meant a lot. Beautiful and meaningful jewellery too as I wouldn’t have been so upset if it wasn’t!
Will be purchasing again from them and recommending to friends/family.

Beautiful jewellery based on five items - love the minimalistic design. Fast delivery and excellent customer service. Really like there is an eco option in terms of packaging.

The customer service team are great. George was extremely polite and helpful. I had an issue with a bracelet and he offered me a replacement straight away. I have already received the package. I appreciate the effort made by George and the policies that Daisy have in place that allow their team to put customers first.

After an initial issue with the bracelet breaking the customer service team were helpful and swift in replacing and dispatching a new one all within the same day. No messing around, no real questions asked just efficient which is great to experience as a customer in this day and age.

I had excellent customer care after I omitted to order the box for the necklace I ordered plus I forgot to add the 10% discount. When I wrote alerting the team to this error, they immediately gave me the discount and added the box to my order. I was surprised and pleased with the response. Impressive. Thank you Daisy.

I cannot speak highly enough about this company. The customer service you receive is absolutely brilliant! I had an issue recently with a necklace that meant so much to me and could not be replaced. But thanks to the lovely George I now have something similar that I can wear close to my heart. I have ordered my jewellery from Daisy for years. Every Birthday and Christmas I hand over my wishlist to my family (sorry no shame) and Daisy never disappoint.

When my order arrived one of the items I received wasn’t what I’d ordered. These things happen and I contacted the Customer Services team - George was absolutely brilliant. The correct item was dispatched the same day, and I was told to keep the bracelet I’d been sent by mistake. Not only is the jewellery beautiful, Daisy’s customer service is fantastic. Thanks George!

First of all amazing Customer Service. Initially Romania was not part of the delivery options and when I flagged that the team immediately assessed the customs impact and added it. Second they did not have my bday in the database and when they heard it was my bday they granted me the 15% discount. So far one of the best Customer Service I ever encountered. Plus the amazing design of the jewelry.

Nice jewellery, something for everyone. Nice gifts.

Incredible customer service!! One of the best!!

Daisy offers beautiful range of jewellery with fast delivery. However, what I find exceptional is their customer service, specifically George. He has been beyond helpful, quick to response, very polite and managed to replace my faded rings swiftly.

Best customer service I’ve received!
After loving and wearing my necklace everyday for 2 years the gold plate started to fade. Contacted them to see if they offered repairs or re coating in 18ct gold and within 5 days I had my new necklace of the same model delivered to my house. George was so helpful and it was easy to rectify. Will definitely purchase from again knowing how they value their customers

I am so incredibly impressed with Daisy's customer service - not only are they contactable via Whatsapp, but George at Daisy responded so promptly, organising so politely a fresh anklet to be sent (under warranty which is also a super service). George has organised for the anklet to be delivered NDD and ahead of my holiday, so I can wear it then! Amazing customer service and amazing beautiful jewellery

company beautifully organized...... 100 per cent