In the small boating world keeping weight down is key to performance. This 1 or 2 lb battery replaces a 50 lb deep cell starting battery. Huge win. We'll see over the long run but I'm really happy so... Toon meer
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Batteries are great but mine were shipped signature required and that turned into a disaster. Had to take a day off then it wasn't delivered. After many calls to FEDX i was finally delivered. Nothing... Toon meer
I have a Dakota Lithium battery that went bad while still under warranty, wouldn't take a charge. I contacted them numerous times. Phone calls and emails for 3 months. Never received a call back or em... Toon meer
Great batteries at a good price that hold a charge better than others I have tried 12 volt 10 ah is perfect for my electronics on my kayak delivery was good
Bedrijfsgegevens
Geschreven door het bedrijf
Here at Dakota Lithium we create sustainable energy products to help people across the planet with affordable transportation and long-lasting energy storage. The Dakota Lithium advantage: * Twice the power as traditional batteries. * Half the weight. * Charges up to 5 x faster. * Lasts 4 x as long. * Safe & reliable. 100% US Based Support: Have a question? Talk to a real person right away at support@dakotalithium.com Direct to consumer pricing: Get a high quality battery straight from the manufacturer.
Contactgegevens
225 S. Lucile St, 98108, Seattle, Verenigde Staten
- 18557433279
- support@dakotalithium.com
- dakotalithium.com
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 32% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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It has been over a month since I tried…
It has been over a month since I tried contacting you about my issue with a new product and still have not heard back concerning it yet. It took 12 days to get a reply back informing me that it would take another 2 weeks or more to get an answer. I'm still waiting! This is the worst customer service I have experienced from any company ever. It shows complete disregard to your customers after the sale.
Happy with the service
I was having solar panels put on my 5th wheel in 3 days and wanted bigger batteries installed at the same time Dakota company had them here in 2 days ,thank you for that, after 1 month in use so far they have been working great 👍
Worst Company to do business ever
Worst Company to do business ever. First of all try giving their customer support number a call. listed on their website, the current wait time to get customer service is over 2 WEEKS!!!!!! This is not even funny. Second we bought batteries that had 54Ah they discontinued them a couple years ago.... We have owned them for 4 years. The warranty is supposed to be 11 years, SPOILER ALERT, they no longer make that battery thus it does not qualify for replacement or warranty of any kind!
I would give this company negative stars for their predatory ways.
Terrible customer service
Bought an expensive battery less than a yr ago. BMS malfunctioned. Had to buy a new battery because I couldn’t get any or zero help of warranty or tech support battery was over 1k. Called an emailed 3weeks straight, no answer. Terrible customer service
unacceptable support
two incidents where I needed support with them, and each time I was ghosted, blown off after weeks of poking and poking. They do not respond quickly. If you have a trip coming up or your boat is not working properly, you are probably going to be very sad, I have reached out across multiple channels and cannot get support for my batteries. Currently on my second issue and have not received a reply in almost two weeks. Phone calls do not work. Emails do not work. I have no idea what to do.
No Customer Support
36V, 60AH Lithium Battery failed within 9 months of purchase. This battery is advertised with an 11 year warranty. Many repeated attempts but Dakota support team is completely unresponsive.
The biggest problem I have is not in…
The biggest problem I have is not in stock batteries I just punched a new golf cart with a new Chinese lithium battery No where near the performance of Dakota lithium battery
Brandon customer service
Brandon was on the phone with me for 30 minutes, did a very good job. I purchased a dual purpose 1000 ca 60 ah, thank you
The quick response to return my call…
The quick response to return my call was greatly appreciated!
The shipping was way too slow
I have a bms that failed.im trying to…
I have a bms that failed.im trying to get it resolved
Packaging could be more robust
Packaging could be more robust. Apparently sometime during shipment the battery was dropped on a corner. Box and packaging was compressed. Corner of battery was dented. Does not seem to affect performance. Time will tell once I get everything hooked up.
Best battery out there in my opinion
Best battery out there in my opinion! Never let me down and it seems like they lasting long a time!
4 graphs 2 batteries
So I used one 100 ah battery for 2 helix 12s. That is all I had hooked to it and it ran them for 10 hours without an issue. So I put a Garmin 16 and a 12 to make 4 graphs powered on all day - the battery went 6 hours and went dead. Installed another 100 ah battery and joined them together and ran all 4 for 8 hours the next time out and we still had 13.2 volts left. I think next time I will stay out late and see how long they will stay working !! Awesome product !!!
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