Appalling service. Supplied the wrong size boots reluctant to replace them without me paying for shipping. Difficult to communicate with. Absolute rip off. Do not deal with these people
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Absolutely dreadful. Boots take ages to arrive only to find they are cheap rubbish, not the ones advertised and way too small. Customer service at Dallader are evasive and dismissive and offer a since... Toon meer
Do your homework before ordering from this vendor. Exact same shoes I ordered are available at Temu for a fraction of the cost. I ordered 2 pairs shoes, total order value over $100. Both arrived but... Toon meer
BUYER BEWARE!!! Absolutely a horrific experience. They advertise free returns and expected m to pay high shipping fee to China. They wouldn’t even me return address until after offer 10% off next pur... Toon meer
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Terrible
1st pair, great. Second pair, 5 minutes feet hurt. They were 2 different sizes. Things poking me. Wouldn't stand behind it. Blamed me for ordering wrong size. Wanted me to pay for shipping both ways to "fix" issues. Their best offer was $5 dollar check and i keep unwearable "pair" of boots. They said that's the best they can offer and gave me 48hrs to take it or leave it. Customer service trained in divert deny and assume no fault. Won't buy again and no one else should
No concept of customer service or standard sizes
The shoes were nowhere near the size they were supposed to be. I couldn't get my foot even in enough to try and force it in. Took several days to get any response from them only to be told it was my fault for ordering the wrong size and it would cost $20 to ship them back to China.
I echo Marie Neiman & so many others on…
I echo Marie Neiman & so many others on this site. DON’T WASTE YOUR MONEY! Order wide shoe, but want was received, I can not get my foot into. Been told I had to pay $20 to return shoes to China; been offered 10% off my next order; and best yet, they would give me $3 and let me keep the shoes. It is obvious, they do not honor their 100% refund policy. DO NOT ORDER FROM THESE SCAMMERS!
Alan W. Lee
Not what I ordered
Ordered extra wide shoes, received regular shoes . Also recieved wrong color shoes. Requested to return or an exchange, have been going back and forth with them only to be offered a10% discount on a reorder. No address for return given. Worst people to do business with.
My feet used to tap out after 2 hours
My feet used to tap out after 2 hours. Now I'm clocking 20k steps daily in Tokyo – arch support feels like a chiropractor for my soles!
Sent the wrong size. Stay away!!
Sent the wrong size. After email exchanges, they will not honour any returns and will not give a refund or exchange. They say give them to a family member who wears that size!
Misleading and very poor customer…
Misleading and very poor customer service.
Shoes must be returned to China, at customers expense. My order was $80, return from Detroit, MI area was $62.35
Quality is terrible, fit is awful.
Buy it for the arch support
Buy it for the arch support, keep it for the tank-like durability. Survived monsoons in Thailand and still look fresh. Flat foot warriors, this is your armor.
Shoes are made and manufactured in…
Shoes are made and manufactured in China, which isn't mentioned anywhere, so poor quality and craftsmanship also it took over a month just to receive this crap product don't waste your money
Durable AF
Durable AF! My last pair lasted 2 years hiking everything from NYC sidewalks to Rocky Mountain trails. Flat foot crew, this is our holy grail.
Shoes not fitting
Ordered a pair of shoes which arrived but are impossible to get on my feet - opening between heel and tongue to small and no elasticity. Will try and refund through PayPal as the supplier not interested
Ordered a pair of orthopedic shoes
Ordered a pair of orthopedic shoes. Size sent were so small that I could not even get my foot into them!
I contacted 'Dallader" customer service and was advised that it will cost me over $20 to send them back to China. Advised that I give them to a friend or family member.
I responded that, No, I needed a full refund, paste n copied thier 100% refund policy. Was then offered a 3%refund with No return address offered for the 3rd time....
Now, several days have gone bye and think that they have simply blocked my email address. They are a TOTAL SCAM!!!
Do not buy from this company
I copy Mr. Ernesto Garcia's review because it happened exactly the same to me:
"Ordered extra wide shoes, received regular shoes of the poorest quality. Requested to return, have been going back and forth with these scammers about 10% discount on a reorder. No address for return given. We'll be contacting the credit card company to get our money back. Horrible shoes, horrible company without a clue about customer service.
Faied to deliver order!
Ordered 2 pairs of shoes. Received 1 pair the correct size, 1 pair WAY too small. Sent a request for correct order and Dallader said that I could donate the shoes to charity. It was too expensive to return the shoes to receive the correct size
I sent a photo showing the two different size shoes and the original order for both pairs the same size!
Fast logistics....
Construction worker here: these handle concrete floors AND my flat feet. The wide base keeps me steady on ladders. Lifesaver!
Ordered extra wide shoes
Ordered extra wide shoes, received regular shoes of the poorest quality. Requested to return, have been going back and forth with these scammers about 10% discount on a reorder. No address for return given. We'll be contacting the credit card company to get our money back. Horrible shoes, horrible company without a clue about customer service.
Bootleg company
Bootleg company, rip off incorporated, no customer service number should tell you this is a scam,don't buy nothing from this company, nothing
Sorry folks but I'm disappointed
Sorry folks but I'm disappointed. I expected a pair of brushed cowhide and got thin rubber. Hope they wear better. We'll see. Thank-you.
Not good for really wide feet
Not the greatest shoe I’ve owned, a bit hard to insert foot but fairly comfortable once on, I have wide feet,I’m not hating them but nuthin special
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