Daraz Bangladesh Reviews 

Faltu delivery system desher product petei 10-15 days+ lege jay ar bahir thek order korle t bochor lege jabe. Seller ra product drop kore dey sathe sathei but unara kono gurutto dey na just business unader. ar kichui nah. Overall faltu system. Product er kothay pore asi age main point hochhe delivery system and time. Ja tara kono vhabei maintain koren na. Unader delivery system aro onek develop kora dorkar

Such a nasty service and slow delivery of products. There’s no way you can check once you order online.

I don’t know how I start, totally fraud company. Taking money from customers sending cheap quality products. When you return they issued voucher. You can use this voucher only once. So I got refund 6100 taka and purchase 561 taka product. Now they took all my money,I don’t think so anywhere in world or other company have this rip of money system. I will go review everywhere and taking legal action for this stupid activity.

Perfect for introvert people like me. There pricing is very high but you'll get a good expriance.

I have been a long time customer of this company since 2017/18 but "This company's utter lack of competence and negligence is appalling and unacceptable. The customer service team is always unable to provide any kind of satisfactory solutions and resorts to providing excuses instead of taking responsibility for their shortcomings. The process for returning the item is also deeply problematic, with the company's pickup team failing to show up repeatedly. The company's delivery team was equally disappointing, with my package arriving far later than promised most of the time.
It is clear that this company has a severe lack of quality control measures in place and is home to numerous fraudulent sellers and negligent workers in both their customer service and delivery departments.
My experience with Daraz was nothing short of a nightmare, and I advise others to avoid buying from them unnecessarily if they don't want to go through a headache.
They should be held accountable for their fraudulence,incompetence and negligence."

I find Mepe Rebio works very well

Worst Experience.. In a small country they took 7 days to delivar a product. I don't understand why 7 days ? are they lazy or not enough point in bangladesh ? yeah really worst experience.

At first the products I received were great, back in early 2023 . But now the products are just defective garbage, useless and fake. Daraz doesn't wanna take accountability of the products. They don't wanna admit it! They are truly run the shittest online market i ever seen. Hope they improve their reputation with the customers and give the comers what they paid for , or maybe ban the app from website and play store.
Why play with customers? If they keep doing it, we as customers will just boycott their counterfeit products and their unethical behaviour. 😒

At first I didn't receive my product and they told me that the product has delivered. then they told me to apply for refund,and now they rejected my refund request.
what sorts of unprofessional services is this !!! Each time I called them and told me " we are sorry bla bla..."

I never ever going to use daraz again. Not only that I won't recommend anyone to use their service.

They own one of the worst payment gateway that I've ever seen. Customer support team is also like a robot. Zero-knowledge except for the cheat sheet.

Most of the parcel are delivered on time but not every time. Since you have to wait more days to get your parcel.
Also, getting parcel doesn't mean it's gonna be safe, I ordered a candle for bday and that was broken... Daraz needs to check their product and make sure there's no issue.

I did not like their delivery system. Their agents usually come to our location and call us to come to them to receive the product, even though they could deliver it to my home as well.

I'm starting to buy products from Daraz since 2016. Dozens of orders completed till now. Only the second time received a product that didn't satisfy me.

Last month i's received my last order from them and the product was as described.

The only annoying thing is when order multiple products never receive all products the same day. Last time they delivered me 4 product in two days.

My experience is great with this.all products are safe and afactive.please try it at least once a time .

I bought a cable for 130 BDT and because it was cheap, I decided for pick up point instead of home delivery (because the delivery cost will almost be half the price of the product). I received the package and the cable simply didn't work. I asked for a return and the shipping address was for the pick up point. I chose it instead of Drop off point since the nearest point was pretty far. In the end, it didn't matter. I HAVE TO DROP IT AT DROP OFF POINT. I contacted Daraz, spent 20 minutes explaining my situation, no difference.
All they are saying is that it's the policy and since I did not pay for home delivery, riders won't pick up my product.
What sort of policy is this? If I paid for home delivery, that money would be returned anyway. So, what's the issue with sending riders in this case?
Even if the pick up point functioned as a drop off point, it wouldn't be an issue. But no, that would be too easy.
I even went to one of the 3PL from their website(since it was much nearer than the nearest Daraz point). But no, even that won't do.
Daraz REALLY does not want you to return product if you don't pay for the home delivery.

Daraz is one of the best and popular ecommers platform in Bangladesh. Their works is quite professional but the seller at daraz are not trustworthy. Check review on daraz before ordering something.

One of the most lowest quality service in Bangladesh.