I admit I've not had any of the Mexican chocolate that I bought for health reasons. However, my experience to date with the company has been FANTASTIC. GREAT support and customer service!!! I wil... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I love dark chocolate and having tasted darkroom chocolate at an independent retailer, decided to order a few packs directly from the manufacturer. The chocolate arrived quickly and was well packaged... Toon meer
Bedrijf heeft geantwoord
Love this local chocolatier and have ordered the hot chocolate flakes many times. Quality product and delicious hot chocolate! Fast delivery and great customer service.
Bedrijf heeft geantwoord
Placing the order was very easy, and delivery by Royal Mail was fast and as anticipated from the emails to me. The product, 100% Philippines, is absolutely superb and the best 100% chocolate that I h... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We're a couple of ex-bakers who now make the purest dark chocolate from just organic cacao & sugar. We put our hearts and souls into making delicious things and smashing it on service. But ... if we've dropped the ball in any way, please get in touch to give us a chance to make it right first, before leaving a review. (We're not perfect, but it doesn't stop us trying to be...). Love, Mike & Nat xxx
Contactgegevens
19A Mundesley Road, NR28 0DA, North Walsham, Verenigd Koninkrijk
- 01692 648 917
- hey@darkroomchocolate.com
- darkroomchocolate.com
5,0
Uitstekend
507 reviews
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Antwoord van Darkroom Chocolate
Says it all Marine!! Big thanks again, we appreciate the support for what we're trying to achieve at Darkroom, love Mike and Nat xx 😍🙏
Lovely chocolates
Lovely chocolates, great packaging which made a lovely gift. Will order more soon for me this time!
11 oktober 2024
Antwoord van Darkroom Chocolate
Thanks for sending our chocolate as a gift Tricia! Time to start dropping those hints for Christmas! 🤣 Appreciate the review too, it helps newcomers have faith to order from such a small company, lots of love Mike and Nat xx 😍🙏
Great service
Great service - speedy delivery. The chocolate was well packaged and there was a cheery personal note inside too!
8 oktober 2024
Antwoord van Darkroom Chocolate
Thanks Miranda! 🙏 Nice to hear the personalised touch was appreciated! Love Mike and Nat xx ❤️😍
Amazing Chocolate
Packaged well, arrived quickly and WOW! amazing chocolate. This is the best chocolate that my family has tried. Would definitely recommend to someone who appreciates really good quality chocolate. Well done Darkroom.
30 september 2024
Antwoord van Darkroom Chocolate
Thanks so much Clare! Big thanks for the order, and for the lovely review, and hope you come and see us in our North Walsham shop when we (finally!) open that side of things! Love Mike and Nat xx 😍🙏
Your chocolate is just soooo amazing!
Your chocolate is just soooo amazing! Shelley has been working so hard recently that the mega-chocolate pack is the perfect thank you and celebration of her hard work and it came soooo swiftly as well! I had barely closed the website than the postie was knocking on the door! Thank you Mike & Natalie as always for such a wonderful treat!
26 september 2024
Antwoord van Darkroom Chocolate
You're so welcome Robert! Shelley is a lucky lady! Big thanks for the order, and for the review, lovely to stay in touch! Love Mike and Nat xx 😍🙏
Excellent service and delicious chocolate…
Excellent service and delicious chocolate. We look forward to ordering more in the future.
26 september 2024
Antwoord van Darkroom Chocolate
Thank you so much Patricia! Glad we hit the spot for you, and look forward to welcoming you back for more! Love Mike and Nat xx 😍🙏
The chocolate is delicious
The chocolate is delicious. The order was received, packed and dispatched without delay.
The hand written thank you was a nice touch :)
I used to buy from The Little Welsh Chocolate Company but it sadly closed a few years ago now and I was dispairing of finding a replacement chocolate source.
So thanks for being there!
25 september 2024
Antwoord van Darkroom Chocolate
Thanks so much Gillian, you are so welcome! Glad you enjoyed your Full Spectrum collection and you have a new source for your chocolate (made by a Welshman in Norfolk, weirdly!). Big thanks for taking the time to drop us the review, love Mike and Nat xx 🙏😍
Just the best chocolate
I've just placed another order because it is such a fabulous product. Each has a very different and specific flavour profile. I prefer the fruitier end of the spectrum. Not all chocolate tastes the same. Fast order and delivery. The best dark chocolate I've had.
27 augustus 2024
Review zonder uitnodiging
Antwoord van Darkroom Chocolate
That's amazing Amanda, thank you for appreciating the time and love that goes into our bars! You obviously "get" what we're trying to bring to chocolate, namely, the natural fruit flavour of cacao. (We also prefer the fruitier end of the spectrum, but those bars are taking a little longer for people to take the leap and try compared to the classic profiles!) Appreciate you taking the time to give us a pat on the back, it's very, very much appreciated, love Mike and Nat xx 😍🙏
Amazing chocolate
Amazing chocolate, great service and communication.
Thank you very much, we are truly delighted 🤩
20 augustus 2024
Antwoord van Darkroom Chocolate
Thanks so much Alex we really appreciate your patience while we have been moving premises 🙏🙏 So glad the wait was worth it! Love Mike and Nat xx ❤️
The best dark chocolate!🥰
This is the best dark chocolate I’ve found! I’ve been trying to wean myself off milk chocolate but I couldn’t find a really good dark chocolate that wasn’t bitter. Well I’ve found more than one now at Darkroom Chocolate. I’ve tried the Honduras, the Sierra Leone and the Peru so far and I love them all. The only problem is I’m finding it difficult to limit myself to 3 squares a day! I would definitely recommend trying this chocolate. It’s amazing! The chocolate arrived really quickly and the hand written note was a lovely personal touch. Thank you! ☺️
16 juli 2024
Antwoord van Darkroom Chocolate
Amazing Janine thanks!! And it's extra special that you've found a dark chocolate too convert you! (We'd love to know which origin you think we should be recommending to other customers looking to "convert" from milk chocolate - please let us know your favourite when you've tried them all!). Big thanks again for the order and for taking the time to let us know you liked the chocolate, love Mike and Nat xx 😍
Top quality dark chocolate
The chocolate is first-class and arrived quickly.
The Shop app required to track delivery, is awful. It takes loads of your data and gives it to who knows. It also gave me misleading information; first saying it had been delivered hours ago, and then not notifying of the actual delivery next day.
15 juli 2024
Antwoord van Darkroom Chocolate
Hi David, big big thanks for the order! So glad you enjoyed your chocolate and thanks for taking the time to let us know the constructive feedback on your shop app experience. (The app is run by Shopify as an alternative to PayPal, so you can check out quickly on any website run by Shopify without entering all your information every time). We'll definitely look into the delivery notifications settings to see if it's a DHL issue or a Shopify issue as that's the first issue we've had with it in 4 years so leave it with us to investigate. Thanks again for letting us know how we could improve, we really appreciate it! Love Mike and Nat xx 😍
They clearly love what they do, and so do we!
This chocolate is incredible. I don’t really know what else to say - it’s just absolutely delicious.
Ever since waking up to the evils of UPF food, we tried loads of different bean-to-bar chocolate. This one wins hands-down.
Sadly, I’m not a connoisseur that can talk you through the various tasting notes, or any of that. What I can tell you is that it’s rich, smooth and makes us very happy.
The artwork on the bars is so cool too - a feast for all the senses!
Delivery is so fast, and the hand-written messages add a personal touch that makes you want to keep supporting this amazing business. They clearly love what they do, and so do we!
15 juli 2024
Review zonder uitnodiging
Antwoord van Darkroom Chocolate
Thank you so much Peter; it's lovely when our passion brings others pleasure! 🙏 And thank you for valuing our natural approach to chocolate making - nature has all the best flavours! Appreciate you taking time to drop us the review too, it really helps us spread the word and keep converting more people to real chocolate! Love Mike and Nat xx 🙏😍
Antwoord van Darkroom Chocolate
Lovely review!! Thanks Alice!! 🙏🙏 Love Mike and Nat xx ❤️
Antwoord van Darkroom Chocolate
Thanks so much Karen!!! We appreciate the order and you taking the time to drop us the review! 🙏 Love Mike and Nat xx 😍
The best chocolate and service around!
The best chocolate and service around!
We love Darkroom's chocolate and ethics. Orders are always turned around quickly from the friendly bunch at Darkroom.
17 juni 2024
Antwoord van Darkroom Chocolate
Amazing guys thanks so much!! Proud to be on the shelves in Bonitas!! Love Mike and Nat xx ❤️😍
Great chocolate collection
Great selection of chocolate types (the 70% collection), well packed for a prompt delivery
17 juni 2024
Antwoord van Darkroom Chocolate
Amazing Andy, so glad you enjoyed!! Thanks for the review too! Love Mike and Nat xx 😍
Good chocolate,varied flavours
Good chocolate,varied flavours, delivered on time. Made a very good birthday present for a chocolate fan!
12 juni 2024
Antwoord van Darkroom Chocolate
Thanks Diana!! 🙏🙏 You buy the best presents! 🤣 Thanks for leaving the review too, we really appreciate it!! Love Mike and Nat xx 😍
Great personalised customer service
Great personalised customer service. Quick delivery and amazing chocolate!
4 juni 2024
Antwoord van Darkroom Chocolate
Amazing Lucinda thanks so much!! 🙏 It's lovely when the effort we go to is appreciated!! And thanks for dropping us the review too! Love Mike and Nat xx 😍
Great product from a well run small…
Great product from a well run small independent company.
I love the packaging and the chocolate is even better.
22 april 2024
Antwoord van Darkroom Chocolate
Amazing Rod! Thanks so much for the order and big thanks for taking a minute to review us. We're beaming that you enjoyed your chocolate! love Mike and Nat xx 😍❤
Antwoord van Darkroom Chocolate
Amazing, thanks Dominique!!!! So glad you enjoyed everything 🤩 and thanks for the review!! Love Mike and Nat xx 😍
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