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David Austin® Rose Bouquets Reviews 

167
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

The first bouquet I received in July was so wilted and they resent me a new one some months later and it was amazing completely different than the first. They definitely redeemed the first experience... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Beautiful bouquet, hands down, the best looking rose out there….layers upon layers of petals and deep rich color. Highly impressed with the packaging/delivery and DA’s are quite reasonable cost wise i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Perfect timing! They are absolutely gorgeous and she is overwhelmed with joy!! I LOVE David Austin Roses!!!!

Beoordeeld met 5 van de 5 sterren

Updated Rating: After reaching out to the David Austin team, they immediately jumped into action and shipped a replacement bouquet for my wife. This kind of response is unheard of in these days!... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bloemenbezorging

Geschreven door het bedrijf

David Austin Rose Bouquets offers premium gift bouquets, bringing world-renowned exquisite English Roses cut roses into American homes. Quintessentially British, the English Rose is a floral icon. At David Austin, we are committed to roses and roses alone. Our founder, Mr Austin, gave himself entirely to designing and breeding a new type of rose, which he went onto name collectively as English Roses. So supreme in their quality that he built a global legacy that is now in its 70th year and counting. Our curated collection of bouquets offers a refined selection of exquisite hues and elegant colour combinations. From the rich allure of crimson to the soft blush of pastels, each bloom radiates its own unique charm. Choose a bouquet that reflects your personal style and sentiment.


Contactgegevens

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4,6

Uitstekend

TrustScore 4.5 uit 5

167 reviews

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4,6

Alle reviews

(167)

143 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Better than I had hoped for

I purchased the Citrus Linen rose bouquet with 24 blooms. It was the most beautiful flower delivery I have ever received. I bought these for my small wedding at my home and the colors were stunning. The matched the mango wood table that I had them on and I ended up pulling a few out and using for a bouquet when marrying my husband.

I appreciated the inclusion of steps to take and to not be worried if your roses look a little weary. They perked right up in water and 5 days later, they still take my breathe away.

They added a special element to my intimate wedding and would 100% recommend to anyone who is a lover of flowers or who wants a beautiful statement bouquet.

25 juni 2026
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Antwoord van David Austin® Rose Bouquets

Thank you so much for your kind review. We are so delighted to hear that your bouquet was better than expected and that it could be a part of such a special day. Congratulations on your wedding! We're glad to hear that your bouquet is still bringing you joy 5 days later and that you found our informational material to be helpful. We hope to continue to provide you with beautiful bouquets.

Best Wishes,
The David Austin Rose Bouquet Team

Beoordeeld met 5 van de 5 sterren

The roses are exquisite

The roses are exquisite. Delivery not so great left on the front porch when she was home and it was over 95 degrees. I wished they had rung the bell. But they were wilty the first day and came to life the next day. Thank you

20 juni 2026
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Antwoord van David Austin® Rose Bouquets

Thank you for taking the time to leave a review. We're happy to hear you find our roses to be exquisite! We're sorry to hear that the delivery service was not up to par. While we can't guarantee carrier performance, we always want to ensure you receive an exceptional experience from David Austin Rose Bouquets. We're glad to hear that your roses recovered the following day with some care. We hope your roses bring you much joy!

Best Wishes,
The David Austin Rose Bouquet Team

Beoordeeld met 3 van de 5 sterren

Roses were beautiful

Roses were beautiful. Unfortunately when I unboxed them 5 of the rose heads fell off the stems. The rest opened well and are lasting a long time.

13 juni 2026
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Antwoord van David Austin® Rose Bouquets

Thank you for your feedback. We are delighted to hear that your David Austin rose bouquet was beautiful and that the blooms are lasting a long time.

We are very sorry that a few of the rose heads became detached during unboxing. This is certainly not the experience we aim to provide and we appreciate you bringing this to our attention. We will share your comments with our team to help us improve our packaging and handling processes.

Thank you again for your review, our Customer Service team will reach out to you over the next few days to discuss your experience in more detail.

Best wishes,
The David Austin Rose Bouquet Team

Beoordeeld met 4 van de 5 sterren

I love these roses

I love these roses. They are beautiful with complimenting other flowers. The depth of color is amazing. The packaging is the best I've ever seen for flowers ordered online.

I suggest rather than wet cloth to keep the stems wet, use florist blocks or individual water containers. The stems were dried out

12 juni 2026
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Antwoord van David Austin® Rose Bouquets

Thank you for your lovely review. We are delighted to hear that you love your David Austin rose bouquet and that the experience exceeded your expectations.

It's also wonderful to know that our packaging stood out as the best you've experienced when ordering flowers online.

We are sorry to hear the stems arrived dried out in transit. The "Arrive Alive" wrap is designed to retain moisture and keep stems hydrated, and we apologise that it didn't perform as intended on this occasion.

While we have extensively trialled shipping stems in water, it has proven unsuitable for carrier networks. We remain confident that the "Arrive Alive" system is the most effective solution, but we will certainly share your feedback with our packing team to ensure the wraps are fully hydrated before dispatch.

Thank you again for your support and for taking the time to share your experience.

Best Wishes,
The David Austin Rose Bouquet Team

Beoordeeld met 5 van de 5 sterren

The roses are stunning

The roses are stunning the but the delivery was wonky. But in the end all was well!💐🥀🌹

13 juni 2026
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Antwoord van David Austin® Rose Bouquets

Thank you for taking the time to leave a review. We're happy to hear that our roses are stunning but apologize that the delivery was not ideal. We're glad it all worked out in the end. We hope to serve you again in the future!

Best wishes,
The David Austin Roses Bouquet Team

Beoordeeld met 3 van de 5 sterren

The company didn’t realize that UPS…

The company didn’t realize that UPS trucks aren’t air-conditioned in Florida and it’s way too hot to be leaving orders at the door, so we believe that’s why our roses did not last long. Will be waiting till the cooler months to order again.

9 juni 2026
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Antwoord van David Austin® Rose Bouquets

Thank you for your feedback. We're sorry to hear that your David Austin Rose Bouquet didn't last as you had hoped.

We take great care in preparing every order before it leaves our farm, and we can confirm that the flowers spend the majority of their journey in refrigerated transport. However, during the final stage of delivery, we have limited control over the conditions they may encounter.

We understand that Florida's heat can be especially challenging for fresh flowers during the summer months, and that this can sometimes impact the longevity despite our best efforts.

We appreciate your understanding and agree that cooler weather can provide more favorable conditions for flower deliveries.

Thank you again for sharing your experience.

Best wishes,
The David Austin Rose Bouquet Team

Beoordeeld met 5 van de 5 sterren

Beautiful!

Beautiful flowers and 5 days after delivery they are still beautiful. There was one poor decapitated rose in the box ( along with a headless stem, of course) and 2 of the roses had bent stems near the bloom. That affected the life of only one of them. Very pleased overall. Will order again though probably not red next time. I picked these because my husband favors red roses, and it is our 43rd anniversary this week.

9 juni 2026
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Antwoord van David Austin® Rose Bouquets

Thank you for taking the time to leave a review and happy 43rd anniversary to you both! We are delighted to hear that your flowers are still looking beautiful five days after delivery and that they helped you to celebrate such a special occasion.

We are sorry that a couple of roses arrived damaged, we will be sure to share your feedback with our quality team and our Customer Care team will reach out to you.

Thank you for leaving a review, if you need any help choosing your next bouquet just let us know!

Best wishes,
The David Austin Rose Bouquet Team

Beoordeeld met 5 van de 5 sterren

The roses are exceptional and beyond…

The roses are exceptional and beyond compare. They are simple the most fragrant, beautiful flowers I’ve ever seen. The customer experience was flawless and I’m eager to purchase more bouquets in the future.

10 juni 2026
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Antwoord van David Austin® Rose Bouquets

Thank you so much for your wonderful review. We are delighted to hear that you found your David Austin rose bouquet exceptionally fragrant and beautiful and it is incredibly rewarding to know we exceeded your expectations. We truly appreciate your kind words and look forward to creating many more beautiful bouquets for you in the future.

Best wishes,
The David Austin Rose Bouquet Team

Beoordeeld met 5 van de 5 sterren

Pink Austin roses

Reliable service,on time. Flowers arrived in excellent and expected condition. And the Austin roses can’t be beat!

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3 juni 2026
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Antwoord van David Austin® Rose Bouquets

Thank you for your kind review. We are delighted to hear that your David Austin rose bouquet arrived on time and in excellent condition. It's especially wonderful to know that you love David Austin roses. We truly appreciate your support and look forward to helping you again in the future.

Best wishes,
Emma

Beoordeeld met 5 van de 5 sterren
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Antwoord van David Austin® Rose Bouquets

It is wonderful to know that your David Austin rose bouquet was beautiful and that the blooms lasted a long time. Thank you for taking the time to leave a review.

Best wishes,
Emma

Beoordeeld met 5 van de 5 sterren

Beauty and Joy

Your rose bouquets are so incredibly beautiful and bring such joy to the recipient. The ordering and delivery process is seemless. The presentation is lovely.

14 mei 2026
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Antwoord van David Austin® Rose Bouquets

Thank you for your kind review! We're so happy to hear that the beauty of our bouquets has been enjoyed by your recipient. It's great to hear that the ordering and delivery process is seamless and that you found the presentation of the bouquet to be lovely. We hope our roses continue to bring you and your recipient's much joy!

Beoordeeld met 5 van de 5 sterren

Mothers Day Bouquet

My mother really enjoyed receiving her bouquet of roses for Mother’s Day. They were in perfect condition upon arrival, had a wonderful scent and directions inside helped her get the most out of the roses as far as longevity is concerned.
The only critique from her was the color of the box, tissue paper and etc. She didn’t understand why everything was in black for such a beautiful bouquet. She was confused by what the gift was. The arrival package didn’t match what the gift was inside. Other than that, she was extremely pleased.

7 mei 2026
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Antwoord van David Austin® Rose Bouquets

Thank you for taking the time to leave a review. We're happy to hear that your mother enjoyed her Mother's Day bouquet and that it was both fragrant and arrived in perfect condition! We're glad the care instructions helped prolong the longevity of her bouquet.

Our roses are intentionally packaged in our signature midnight blue gift box, wrapped in matching tissue paper and adorned with ribbon as part of the David Austin Rose Bouquets presentation experience. The darker packaging was chosen to create an elegant, luxurious contrast that helps protect and showcase the beauty of the blooms inside upon opening.

We are truly delighted to hear that, overall, she was extremely pleased with the bouquet.

Beoordeeld met 4 van de 5 sterren

Love the quality of the roses and the…

Love the quality of the roses and the delivery service.

16 mei 2026
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Antwoord van David Austin® Rose Bouquets

Thank you for taking the time to leave a review. We're happy to hear you love the quality of our bouquets and that you were satisfied with the delivery service.

Beoordeeld met 4 van de 5 sterren

Beautiful roses as always!

Customer service is exceptional. When the carrier could not deliver on Saturday like I paid for my shipping cost was refunded. The roses were traveling longer then, so some of the outer petals were brown and the roses were limp. They quickly perked up when I put them in water and my mother was delighted with the bouquet.

9 mei 2026
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Antwoord van David Austin® Rose Bouquets

Thank you for taking the time to leave a review. We're happy to hear you were satisfied with our customer service. While we cannot guarantee carrier performance, we always want to ensure you receive an exceptional experience from David Austin Rose Bouquets. We're sorry to hear that your roses experienced some transit stress but are happy to hear they perked up once in water and that your mother was delighted with her bouquet!

Beoordeeld met 5 van de 5 sterren

The recipient loved the presentation

The recipient loved the presentation - everything from the external packaging to the written instructions. A beautiful and impressive gift to send. Flowers are outstanding

7 mei 2026
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Antwoord van David Austin® Rose Bouquets

Thank you so much for your kind review! We're so happy to hear that your recipient loved the presentation of the bouquet and that the roses were impressive. We hope your recipient continues to enjoy the beauty of our roses.

Beoordeeld met 5 van de 5 sterren

Excellent flowers and delivery

Excellent flowers and delivery

12 mei 2026
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Antwoord van David Austin® Rose Bouquets

Thank you for leaving three Trustpilot reviews, it is really appreciated. We are so pleased that your David Austin rose bouquet and the delivery were excellent. Thank you for taking the time to review us.

Best wishes,
Emma

Beoordeeld met 5 van de 5 sterren

Flowers were beautiful and bloomed…

Flowers were beautiful and bloomed nicely, came right on time

8 mei 2026
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Antwoord van David Austin® Rose Bouquets

Thank you for your lovely review. We are so happy to hear that your David Austin Rose Bouquet arrived on time and bloomed beautifully. We really appreciate your support and for taking the time to leave a review.

Best wishes,
Emma

Beoordeeld met 5 van de 5 sterren

excellent packing and delivered on…

excellent packing and delivered on time. The bouquet was perfect.

7 mei 2026
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Antwoord van David Austin® Rose Bouquets

Thank you for your kind review, to know that your David Austin rose bouquet was perfect fills us with joy. It is also great to know that you thought the packaging was excellent and that your bouquet was delivered on time.

Best wishes
Emma

Beoordeeld met 5 van de 5 sterren
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Antwoord van David Austin® Rose Bouquets

Thank you for taking the time to review your order. It is wonderful to read that your found your David Austin rose bouquet to be easy and beautiful.

Best wishes,
Emma

Beoordeeld met 5 van de 5 sterren

Incredibly beautiful and fragrant roses…

Incredibly beautiful and fragrant roses that are very long-lived. I give David Austin the highest possible recommendation

7 mei 2026
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Antwoord van David Austin® Rose Bouquets

Thank you so much for your wonderful review. We are delighted to hear you loved the beauty, fragrance, and longevity of your David Austin rose bouquet.

Thank you also for giving us your highest possible recommendation, your kind words truly mean a great deal to us.

Best wishes,
Emma

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