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Bedrijfsgegevens

  1. Telefoonmaatschappij

Geschreven door het bedrijf

dbfb are a communications provider, specialising in flexible connectivity, telephony, mobile solutions and IT, for business of all sizes. Based in Northampton, we work with both SME, Enterprise and Public Sector organisations across the UK. Offering the best combination of next generation technology and support, in a solution that’s designed just for your business’s needs. No matter what size your business, we can help. We pride ourselves on delivering excellent service, and flexible and transparent contracts,


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

19 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

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Beoordeeld met 5 van de 5 sterren

DBFB have recently replaced our IT…

DBFB have recently replaced our IT servers with minimum disruption to our users. I would particularly commend Joel who has worked so well with all our users to make the transition hardly any disruption to our day to day working. I would now highly recommend this company to anyone who is looking for a good service.
Sue Verallo, Director Euro Towers Ltd

16 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

DB Fab were recommended to me well in…

DB Fab were recommended to me well in advanced of meeting them personally. Engaged with them through a third party on site for some bespoke stainless steel work. Damion listened to requirements, gave constructive ideas, constructed a extremely impressive yacht pedestal incorporating all the yachts navigation and engine controls.
The work is meticulous, precise and delivered on time with pride and passion.
Very impressive team. Highly recommend

15 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

An honest, reliable, insightful, good value and expert company

I've been using DBfB for the last 17 years. I've always valued the way that the whole organisation puts customer service first *and means it*.
When I've had a problem with connectivity (internet, mobile or fixed line) or hardware the team has quickly and efficiently.
DBfB is a company that really stands behind its values.
A special mention for Shannon Parris who's provided outstanding customer service for me.
I highly recommend DBfB for anyone that wants to use an honest, reliable, insightful, value for money and technically expert Comms company.

1 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Long time customer of DBFB

Long time customer of DBFB, they have been providing various internet services for us over the years. They have always made an effort to get issues sorted promptly and come up with innovative and hard fought solutions for challenges we put to them.

16 december 2024
Review zonder uitnodiging
Logo dbfb

Antwoord van dbfb

Hi Mark,

As a long standing customer we're really delighted to hear that we continually deliver the service you've come to expect from us, long may it continue!

Beoordeeld met 5 van de 5 sterren

Good company, good people

Great company to work with, good technical support when required and their customer service always responsive and willing to help.

First class!

11 december 2024
Review zonder uitnodiging
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Antwoord van dbfb

Thanks Darren, great feedback and appreciate you taking the time to share it!

Beoordeeld met 4 van de 5 sterren

Good Service

Shannon was very helpful called me to discuss my quotes and explain next steps and then followed everything up with an email - Great service.

5 september 2024
Review zonder uitnodiging
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Antwoord van dbfb

Thanks for sharing your experience with us - long may it continue!

Beoordeeld met 5 van de 5 sterren

A great company with excellent customer service.

We moved to DBFB (from BT) back in 2021 and can't fault the service we have received.
All tickets/issues raised are dealt with promptly and professionally by their friendly Delight team.
We have monthly meetings with our Account manager so we can keep track of our account and how things are going.
Early on we needed some changed to the financial reports to make them work for our business. DBFB took on board our changes and got them implemented for us quickly.
They continually work with us to ensure we are getting the best out of our mobile fleet.
Would highly recommend!!

25 juli 2024
Review zonder uitnodiging
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Antwoord van dbfb

Thank you for your fantastic review Vicky! We're thrilled to hear that our service has exceeded your expectations and our team is providing a great experience.

We appreciate your recommendation and look forward to continuing to support your business!

Beoordeeld met 5 van de 5 sterren

Excellent service, highly recommended 🌟🌟🌟🌟🌟

I’ve been using DBFB since 2008, and they’ve consistently impressed me with their professionalism and excellent service. From tech support to account managers, everyone at DBFB are friendly, knowledgeable, and always willing to go the extra mile. Highly recommended! 🌟🌟🌟🌟🌟

5 juli 2024
Review zonder uitnodiging
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Antwoord van dbfb

Thank you Joe - so pleased we're continuing to provide the service you've come to expect from us.

Beoordeeld met 5 van de 5 sterren

A great company with community spirit!

Love working with DBFB, they make everything simple and easy for us as a customer!

Their commitment to work with the local community is something that resonates so well with us and our business goals.

From their tech support, engineers to account managers, they are all great to work with and cannot do enough for us.

7 juni 2024
Review zonder uitnodiging
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Antwoord van dbfb

Thank you Dan, we appreciate your lovely feedback. 🤩
We're delighted that we have such a strong and positive relationship with yourself and the club, and that we make life easy for you - it's precisely what we aim to do. Long may it continue! 😁

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

I've been dealing with Iain who has gone over and above to help set up our new mobile contracts. Good communication and very helpful. The whole team at DBFB are friendly and knowledgeable. I highly recommend using them!

29 mei 2024
Review zonder uitnodiging
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Antwoord van dbfb

Thank you Hollie, we really appreciate you taking the time to leave us your feedback. Delighted to hear Iain has met your expectations, and we're thrilled to have you on board with us at dbfb.

If you need any further assistance, please reach out to Iain or our Delight team on 01604 673320, Live Chat via the website or email delight@dbfb.co.uk

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

The customer service from Shannon is excellent! She always gets back to us with if we raise a query and can't do enough to assist. Thanks Shannon 10/10 !

23 mei 2024
Review zonder uitnodiging
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Antwoord van dbfb

Such lovely feedback, thank you! We're so pleased Shannon is providing 10/10 service for you. Thank you for choosing dbfb.

Beoordeeld met 5 van de 5 sterren

Shannon was a great help

Shannon was a great help, very knowledgeable, made my experience at DBFB a lot easier. Would highly recommend

17 mei 2024
Review zonder uitnodiging
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Antwoord van dbfb

WOW! Thank you Ivan for such positive feedback. This is exactly how we aim to deliver service - we hope every experience with us is like this. 😊

Beoordeeld met 5 van de 5 sterren

Mobile contract renewal time

Mobile contract renewal time, and Shannon not only sorted this efficiently for us but saved us money in the process - Thank you!

16 mei 2024
Review zonder uitnodiging
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Antwoord van dbfb

Thanks for sharing your fantastic feedback, we appreciate it! We're so pleased Shannon has delivered for you. She's a keeper 😁

Beoordeeld met 5 van de 5 sterren

Renewal made easy with a friendly representative

Really great experience going through renewal with Shannon, was quick to respond to my queries & listened to what our company needed to give the best solution. Nothing was too much trouble.

9 mei 2024
Review zonder uitnodiging
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Antwoord van dbfb

Thank you for taking the time to share your experience with us. We're delighted you've renewed with us, and can't wait to deal with you again in the future.

Beoordeeld met 5 van de 5 sterren

Great communication and professional service

Dbfb have been hugely supportive in setting up our new phone system. Shannon in particular was incredibly helpful. Would 100% recommend!

11 april 2024
Review zonder uitnodiging
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Antwoord van dbfb

Thanks Ryan, we really appreciate your comments. We're delighted your new phone system is up & running for you. And we have to agree, Shannon is a super-star!

Beoordeeld met 5 van de 5 sterren

Dbfb have again given me great advice…

Dbfb have again given me great advice about getting new mobile phones for my wife and myself. I have used them for a good many years and they still provide an excellent service

26 februari 2024
Review zonder uitnodiging
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Antwoord van dbfb

Thank you Peter, it's great to hear you received sound advice and excellent service, long may that continue.

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